Passenger Experience

Tuesday 2nd July 2024
IATA and Star Alliance have agreed to enhance their long-standing relationship in the field of travel compliance solutions, with the Alliance adopting Timatic AutoCheck.
Monday 27th May 2024
Sir Tim Clark, President of Emirates Airline, says equipment and infrastructure need to match the demand for sustainable long-haul services. Interview by Graham Newton.
Saturday 18th May 2024
Countries have strict immigration, customs, and health requirements when it comes to the cross-border movements of passengers.
Monday 8th April 2024
The IATA Financial Settlement Systems (IFSS) continue to perform an essential service for global airlines, facilitating the movement of funds across the air travel value chain while maintaining extremely high levels of efficiency and security.
Monday 18th December 2023
IATA has rolled out the next generation travel documentation and verification system which supports contactless travel and enhances the passenger experience. To achieve this, Timatic has undergone a complete redesign, setting a new benchmark in travel compliance solutions.
Thursday 9th November 2023
Data sits at the heart of the industry’s digital transformation.
Wednesday 25th October 2023
IATA announced the results of its 2023 Global Passenger Survey (GPS), showing that travelers continue to prioritize speed and convenience and are increasingly embracing biometrics and off-airport processes to deliver it.
Wednesday 25th October 2023
IATA and industry partners successfully tested the first fully integrated digital identity travel experience, from shopping for flights to arrival, on a journey from London Heathrow (LHR) to Rome Fiumicino (FCO) with British Airways.
Wednesday 25th October 2023
A high-level CEO panel at the World Financial Symposium and World Passenger Symposium debated industry challenges and opportunities for improving the passenger experience.