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To help advance its goal of improving health care for all Americans, the Agency for Healthcare Research and Quality (AHRQ) held its first-ever annual conference September 26-28, 2007, in Bethesda, MD. This conference was designed to showcase the best of the Agency's research and provide examples of how that research is being implemented at all levels in health care delivery.
The meeting featured presentations in six major themes plus a special focus on HHS's Value-driven Health Care Initiative. This initiative featured content geared specifically toward individuals and organizations that are interested in becoming Value Exchanges.
Contents
Data Sharing, Health Care Reporting, and the Public Trust
Medication Management and Safety
Strategies and Tools for Quality/Safety Improvement
Value and Sustainability in Health IT
Improving Health Care Decision Making
System Design and Organizational Change
HHS' Value-Driven Health Care Initiative: Strategies and
Tools for Success
Video
Data Sharing, Health Care Reporting, and the Public Trust
Bridging the Gap: Empowering Caregivers with
Real-Time Access to Aggregate Patient Safety Data
Bridging the Gap: Empowering Caregivers with Real
Time Access to Aggregate Patient Safety Data (PowerPoint® File, 4.7 MB; Web Version)
Jeffrey Ferranti, Duke University Health System
Automated Surveillance for Adverse Drug Events at
Duke University Health System (PowerPoint® File, 4 MB; Web Version)
Peter Kilbridge, Washington University School of Medicine
Emily Welebob, Regenstreif Institute
The Facts Don't Speak for Themselves: Getting the
Story from Aggregate Data (PowerPoint® File, 2 MB; Web Version)
Harold Kaplan, Columbia University Medical Center
Measuring and Reporting Performance Data
through Health Information Technology: Best Practices Across Different Health
Care Settings
Measuring and Reporting Performance Data through
Health IT (PowerPoint® File, 615 KB; Web Version)
John Blair, M.D., Taconic Independent Practice
Association
Rural Hospital Collaborative for Excellence Using
HIT (PowerPoint® File, 3 MB; Web Version)
Kathy Mechler, The Rural and Community Health
Institute
Performance Data: From Both Sides Now (PowerPoint® File, 200 KB; Web Version)
Gail Bellamy, West Virginia Institute for Health
Policy Research
Measuring Quality and Clinical Performance
Indicators at Partners HealthCare System (PowerPoint® File, 3.8 MB; Web Version)
Blackford Middleton, Partners Healthcare
System/Brigham and Women's Hospital
Navigating Privacy and Security Issues for
Health Information Exchange
Privacy, Security, Confidentiality (PowerPoint® File, 3 MB; Web Version)
Vicki Estrin, Vanderbilt Center for Better Health
Gerald Hinkley, Davis, Wright, Tremaine, LLP
Marc Overhage, Regenstrief Institute and Indiana University School of Medicine
Navigating Privacy and Security Issues for HIE: A
Consumer Perspective (PowerPoint® File, 100 KB; Web Version)
Deven McGraw, National Partnership for Women and
Families
Quality Reporting Tools
Model Reports for the AHRQ Quality Indicators (PowerPoint® File, 92 KB; Web Version)
Shoshanna Sofaer, School of Public Affairs, Baruch College
Health Care Report Card Compendium (PowerPoint® File, 335 KB; Web Version)
Lise Rybowski, Severyn Group
Talking Quality: Tools for Public Reporting (PowerPoint® File, 1.7 MB; Web Version)
Dale Shaller, Shaller Consulting
Findings from AHRQ's State Privacy and Security
Projects
Sharing a Clinical Abstract: Privacy
Considerations in Minnesota (PowerPoint® File, 470 KB; Web Version)
Donald Connelly, University of Minnesota Medical School
Privacy and Security Solutions for Interoperable
Health Information Exchange (PowerPoint® File, 335 KB; Web Version)
Linda Dimitropoulos, RTI International
Kansas Privacy and Security Update (PowerPoint® File, 920 KB; Web Version)
Robert St. Peter, Kansas Health Institute
New York Health Information Security and Privacy
Collaboration (PowerPoint® File, 95 KB; Web Version)
Ellen Flink, New York State Department of Health
Top of Page
Medication Management and Safety
Highlighting Recent Studies on e-Prescribing:
Implications for Performance Measurement and Quality
e-Prescribing and Ambulatory Medication Reconciliation (PowerPoint® File, 323 KB; Web Version)
Doug Bell, RAND Corporation and University of California Los Angeles Medical Center
Maximizing the Effectiveness of E-Prescribing
Between Physicians and Community Pharmacies: Implementation (PowerPoint® File, 1 MB; Web Version)
Kate Lapane, Brown University
Implementing Medication Safety Tools at
Critical Junctures
Medications at Transitions and Clinical Handoffs
(MATCH): Multi-disciplinary Team Approach to Medication Reconciliation (PowerPoint® File, 1.5 MB; Web Version)
Kristin Gleason, Quality Leader, Clinical Quality
and Patient Safety, Northwestern Memorial Hospital
Clinical Pharmacy Services in the Emergency
Department (PowerPoint® File, 1 MB; Web Version)
Daniel P. Hays, Clinical Pharmacy Specialist,
Department of Pharmacy/Emergency Medicine, University of Rochester Medical Center, Strong Memorial Hospital
Partners in Safety: Creating an Accurate
Medication List through a Patient-Centered Approach (PowerPoint® File, 53 MB; Web Version)
Kathy Leonhardt, Patient Safety Officer and
Medical Director, Care Management Aurora Health Care
Enhanced Patient-Safety Intervention to Optimize
Medication Education (EPITOME) (PowerPoint® File, 125 KB; Web Version)
Carl Sirio, Associate Professor, Critical Care
Medicine, University of Pittsburgh
New Approaches in Medication Management and
Care Transition
Overview of Technology Approaches in Medication
Management in Long Term Care (PowerPoint® File, 1.3 MB; Web Version)
Rachelle Spiro, Bpharm, R. Spiro Consulting
Barcoding and the eMAR: Status Report and
Organizational Impact (PowerPoint® File, 30 MB; Web Version)
Mike Murphy, St. Joseph's Community Hospital
Timothy Stratton, University of Minnesota College of Pharmacy-Duluth
e-Prescribing Implementation
Implementing an e-Prescribing System: A Journey,
Not a Solution (PowerPoint® File, 780 KB; Web Version)
Beth Devine, University of Washington Department
of Pharmacy
Northeast Ohio: CMS eRX Project (PowerPoint® File, 3.3 MB; Web Version)
Robert Elson, Clinical System Designs
Creating a Standards-Based
Open Source System for Safe Prescribing (PowerPoint® File, 1.8 MB; Web Version)
Gunther Schadow, Indiana University School of Medicine and Regenstrief Institute
Kate Lapane, Brown University
Medication Reconciliation across the Continuum
Medication
Reconciliation: The Inpatient Hospitalist Perspective (PowerPoint® File, 146 KB; Web Version)
Peter Kaboli, Associate Professor, University of
Iowa College of Medicine and Center for Research in the Implementation of
Innovative Strategies in Practice, VA Iowa City Health Care System
Connecting across the Continuum of Care (PowerPoint® File, 610 KB; Web Version)
Melinda Muller, Medical Director, Legacy Clinics
Michael Bordelon, Executive Vice President,
Operations, Extended Care Group, Talyst
E-Prescribing and Ambulatory Medication Reconciliation (PowerPoint® File, 325 KB; Web Version)
Doug Bell, RAND Corporation, UCLA Medical Center
Top of Page
Strategies and Tools for Patient Safety/Quality Improvement
Implementation Research Methodology: Current State, Future Directions
Generalizability and Applicability of QI Research (PowerPoint® File, 640 KB; Web Version)
David Atkins, AHRQ
Multilevel
and Multi-Method Designs (PowerPoint® File, 210 KB; Web Version)
Jeffrey Alexander, University of Michigan
James Battles, Agency for Healthcare Research and
Quality
Donna O. Farley, RAND Corporation
Evaluating the Effects of Health Information
Exchange Programs across New York State (PowerPoint® File, 55 KB; Web Version)
Rainu Kaushal, Weill Medical College of Cornell University
Stephen Mick, Virginia Commonwealth University
Brian Mittman, VA Greater Los Angeles, and
Implementation Science
Implementation of a Multi-Disciplinary Simulation
Based Teamwork Training in a Pediatric Emergency Department (PowerPoint® File, 6.2 MB; Web Version)
Mary Patterson, Cincinnati Children's Medical Center
Meredith Rosenthal, Ph.D., Harvard School of Public Health
Poor
Research
Designs in Policy Impact Studies: "Lies, Damned Lies, and Statistics" (PowerPoint® File, 105 KB; Web Version)
Stephen B. Soumerai, Harvard Medical School and Harvard Pilgrim Health Care
Improving Quality of Care for Children through
Health Information Technology
Improving Quality of Care for Children through
Health IT: Tennessee Project for Children with Special Healthcare Needs (PowerPoint® File, 4.2 MB; Web Version)
Carmen Lozzio, University of Tennessee Graduate School of Medicine
Telemedicine Integrated in the Primary Care
Medical Home: When Virtual is Better than Reality (PowerPoint® File, 5.2 MB; Web Version)
Kenneth McConnochie, Health-e-Access Telemedicine
Network
Examining Implementation of a Commercial
Pediatric Inpatient EMR (PDF File, 125 KB; Web Version)
Paula Edwards, Children's Hospital of Atlanta
Richard Shiffman, Yale Center for Medical
Informatics
Update on Patient Safety Organizations and
Implementation of the Patient Safety and Quality Improvement Act
Improving Teamwork in Health Care (PowerPoint® File, 1.7 MB; Web Version)
Amy Helwig, Medical Officer, Center for Quality
Improvement and Patient Safety, Agency for Healthcare Research and Quality
Transformation of Healthcare Quality through
Health Information Technology
Using EMRs for PM, PI, PR, and P4P: Opportunities
and Lessons We're Learning (PowerPoint® File, 825 KB; Web Version)
Randall Cebul, Case Western Reserve
University/Metro Health Medical Center
Massachusetts Quality e-Measure Validation Study
(MQeVS) (PowerPoint® File, 840 KB; Web Version)
Eric Schneider, Harvard School of Public Health and Brigham and Women's Hospital
Strategies and Tools for Patient Safety/Quality
Improvement (PowerPoint® File, 2 MB; Web Version)
Donald Crandall, Trinity Health
Using HIT to (Help) Measure Quality (PowerPoint® File, 233 MB; Web Version)
James Walker, Geisinger Health System
Factors Influencing Patient Safety in Medical
Group Practices
Organizational Factors Influencing Patient
Safety/Quality in Medical Group Practices (PowerPoint® File, 80 KB; Web Version)
John Kralewski, University of Minnesota
Clinical Decision Support to Improve Diabetes
Care: A Search for Unintended Consequences (PowerPoint® File, 685 KB; Web Version)
Randall Cebul, Case Western Reserve
University/Metro Health Medical Center
Beyond ePrescribing: Factors Influencing Patient
Safety in Medical Group Practices (PowerPoint® File, 1.5 MB; Web Version)
Larry Garber, Fallon Clinic
Matthew Samore, Veteran Affairs, Salt Lake City
Health Care Systems and University of Utah
Innovative Strategies and Tools for Improving
Healthcare Quality
Innovative Strategies and Tools for Improving
Healthcare Quality (PowerPoint® File, 850 KB; Web Version)
Judi Consalvo, AHRQ
Cross Country Road Trip: KP's Adventures in
Innovations (PowerPoint® File, 3 MB; Web Version)
Chris McCarthy, Kaiser Permanente
Improving ICU Care through Teamwork (PowerPoint® File, 207 KB; Web Version)
Christine Goeschel, Johns Hopkins University
Office Redesign to Increase Prevention Services?
Give "PEAs" a Chance (PowerPoint® File, 720 KB; Web Version)
Cheryl B. Aspy, Oklahoma University Health Science Center
Changing the Focus to Outcomes (PowerPoint® File, 25 MB; Web Version)
Mark Redding, Mansfield Pediatrics
Using Health Information Technology to Improve
Quality of Care among Racial and Ethnic Minorities
EHR Implementation for Quality Improvement in California Rural Indian Health Clinics (PowerPoint® File, 105 KB; Web Version)
Linda Aranaydo, California Rural Indian Health
Board
Transforming Quality through Health Information
Technology in St. Mary and Surrounding Parishes (PowerPoint® File, 2.7 MB; Web Version)
Craig Mathews, Bayou Teche Community Health Network
Connecting
to the Future: The Use of Electronic Health Information Exchange to Reduce
Health Disparities (PowerPoint® File, 240 KB; Web Version)
Mark Jones, Health Improvement Collaboration in Cherokee County (SMRTNET) and Talequah City Hospital
Improving Cardiovascular Risk Using Information
Technology (PowerPoint® File, 3.5 MB; Web Version)
Alfred Bove, Temple University Medical Center and Temple University Medical School
Improving Teamwork in Healthcare
Implementing Team Training at Duke (PowerPoint® File, 310 KB; Web Version)
Karen Frush, Chief Patient Safety Officer, Duke
University Health System; Division of Pediatric Hospital and Emergency Medicine
Improving Care through Technical and Adaptive
Work (PowerPoint® File, 300 KB; Web Version)
Christine Goeschel, Director, Patient Safety
& Quality Initiatives, and Manager, Operations, Quality and Safety Research
Group, Johns Hopkins University
Jeanne-Marie Guise, Director, State Obstetric and
Pediatric Research Collaborative (STORC), and Associate Professor, Division of
Maternal-Fetal Medicine Departments of Obstetrics and Gynecology, Medical
Informatics, and Public Health & Preventive Medicine
Heidi King, Patient Safety Program, U.S. Department of Defense
NHQR-NHDR: National Performance Measurement and
Reporting Session
Future Directions for the National Quality and
Disparities Reports (PowerPoint® File, 745 KB; Web Version)
James
Rohack, Medical Director, Scott and White Clinic and Chair, AHRQ National
Advisory Council
Aiming
High: Toward
a High Performance, High Value U.S. Health System (PowerPoint® File, 2.3 MB; Web Version)
Cathy Schoen, Senior Vice President for Research
and Evaluation, The Commonwealth Fund
Strategies and Tools for Patient Safety/Quality
Improvement
Safety by Design Initiatives at AHRQ (PowerPoint® File, 12.7 MB; Web Version)
Kerm Henriksen, Human Factors Advisor for Patient
Safety, Center for Quality Improvement and Patient Safety, Agency for
Healthcare Research and Quality
Design of Work for Patient Safety (PowerPoint® File, 3.8 MB; Web Version)
Pascale Carayon, Professor of Industrial
Engineering and Director of the Center for Quality and Productivity
Improvement, University of Wisconsin-Madison
Mistake-proofing: Improving the Design of Tools
and Tasks (PowerPoint® File, 4 MB; Web Version)
John R. Grout, Campbell School of Business, Berry College
Evidence-Based Design for Safety and Quality (PowerPoint® File, 3.2 MB; Web Version)
Roger S. Ulrich, Director of the Center for
Health Systems and Design, College of Architecture, Texas A&M University
Top of Page
Value and Sustainability of Health Information Technology
and Health Information Exchange
Developing the Business Case for Health
Information Exchange
Massachusetts eHealth Collaborative (PowerPoint® File, 715 KB; Web Version)
Micky
Tripathi, Massachusetts eHealth Collaborative
Doug
Emery, eHealth Initiative
Marc
Overhage, Regenstrief Institute and Indiana University School of Medicine
An
HIE Business Model for Rural Areas: As Elusive as a Jackalope? Preliminary
Notes from a Western Nebraska Collaborative (PowerPoint® File, 12.4 MB; Web Version)
Nancy
Shank, University of Nebraska Public Policy Center
Implementing Health Information Technology in
the Long-Term Care Setting
ePrescribing
in Long Term Care: Challenges and Opportunities (PowerPoint® File, 165 KB; Web Version)
Shelley
Grace, Achieve Healthcare Technologies
Using
Clinical Decision Support Systems to Measure and Improve Quality of Care for
Special Populations: The Elderly in the Long-term Care Setting (PowerPoint® File, 670 KB; Web Version)
Jerry
Gurwitz, University of Massachusetts Medical School and Meyers Primary Care
Institute
Implementation
and Benefits of an Electronic Health Record (PowerPoint® File, 1.2 MB; Web Version)
Debbie
McQuay, Citizens Memorial Healthcare
Jennie
Harvell, Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services
Physician Adoption of Health Information
Technology
Physician
Adoption of HIT: Barriers and Strategies (PowerPoint® File, 112 KB; Web Version)
John
Blair, Taconic Independent Practice Association
Rural
Physicians HIT Adoption: A Report from the Trenches (PowerPoint® File, 11 MB; Web Version)
Kim
Horowitz, Sierra Family Care
Physician
Adoption of HIT (PowerPoint® File, 122 KB; Web Version)
Melissa
Goldstein, The George Washington University Medical Center
Physician
Adoption of HIT:� Implementation of EHRS as a Tool for Quality in the Safety
Net (PowerPoint® File, 2.1 MB; Web Version)
Fred
Rachman, Alliance of Chicago Community Health Services
New Studies on Return on Investment for Health
Information Technology Adoption
Evaluating the Value of Healthcare Information
Technology: New Studies on Return on Investment from HIT Adoption from the CITL (PowerPoint® File, 827 KB; Web Version)
Blackford Middleton, Partners Healthcare System,
Brigham and Women's Hospital
New Studies on Return on Investment for Health
Information Technology Adoption (PowerPoint® File, 6.8 MB; Web Version)
Mark Frisse, Vanderbilt Center for Better Health
HIT Return on Investment: Evaluating Progress in
a Sea of Change (PowerPoint® File, 220 KB; Web Version)
John Hsu, Kaiser Permanente Northern California
Measuring Return on Investment: Comparing Apples to Oranges (or at least Macintosh to Granny Smith) (PowerPoint® File, 450 KB; Web Version)
Yael Harris, Office of the National Coordinator for Health Information Technology, U.S. Department of Health and Human Services
Using Clinical Health Information Exchange to Improve Population Health
Can Health Information Exchanges Improve Public Health? (PowerPoint® File, 2.8 MB; Web Version)
Farzad Mostashari, New York City Department of Health and Mental Hygiene
Population Health: A Sustainability Strategy for a Disease Registry (PowerPoint® File, 1.4 MB; Web Version)
Eleanor
Littman, Health Improvement Partnership of Santa Cruz County
New Mexico Experience 2004-2007(PowerPoint® File, 205 KB; Web Version)
Robert White, Lovelace Clinic Foundation
Health Information Exchange: Linking Practitioners and Public Health for Decision Support (PowerPoint® File, 2.7 MB; Web Version)
Stephen
Downs, Regenstrief Institute and Indiana University School of Medicine
Assessing Quality of Telehealth
ECHO Project: Extension for Community Healthcare Outcomes (PowerPoint® File, 5.7 MB; Web Version)
Sanjeev Arora, University of New Mexico Health Sciences Center
The Technology Exchange for Cancer Health Network (TECH-Net) (PowerPoint® File, 8.3 MB; Web Version)
Teresa Waters, University of Tennessee Health Science Center
Cynthia Scheideman-Miller, Evident Telehealth
Services
Assessing Quality of Telehealth: Home Heart Failure Care: Comparing Patient-Driven Technology Models (PowerPoint® File, 9.7 MB; Web Version)
Lee Goldberg, Hospital of the University of Pennsylvania
Efficiency of Healthcare: RAND Efficiency
Report
Identifying, Categorizing, and Evaluating
Healthcare Efficiency Measures (PowerPoint® File, 405 KB; Web Version)
Elizabeth McGlynn, RAND Corporation;
Towards an Agenda for Measuring Efficiency in
Health Care (PowerPoint® File, 94 KB; Web Version)
Michael Chernew, Harvard University
Top of Page
Improving Health Care Decisionmaking
Value of Clinical Decision Support
Influencing
Patient Safety in Rural Primary Care Clinics through Computerized Order Entry (PowerPoint® File, 2 MB; Web Version)
Matthew
Samore, Veterans Affairs Salt Lake City Health Care Systems and University of Utah
Effective Decision Support:
Lessons Learned in Community-Oriented Care (PowerPoint® File, 26.7 MB; Web Version)
David
Lobach, Duke University School of Medicine
Using Clinical Decision Support to Measure
Quality for Special Populations
On-Time Quality Improvement for Long Term Care (PowerPoint® File, 1 MB; Web Version)
Susan
Horn, Institute for Clinical Outcomes Research
Using
Clinical Decision Support to Measure Quality for Special Populations (PowerPoint® File, 11.5 MB; Web Version)
T.
Bruce Ferguson, East Carolina Heart Institute
Using
EMR Templates to Measure Quality of Care for Children with ADHD and Obesity (PowerPoint® File, 408 KB; Web Version)
Jeanne
Van Cleave, Massachusetts General Hospital
Jerry
Gurwitz, University of Massachusetts Medical School and Meyers Primary Care
Institute
Using Clinical Decision Support Effectively,
Lessons from the Field
Clinical Decision Support: A Population Health
Approach (PowerPoint® File, 6.2 MB; Web Version)
Farzad Mostashari, NYC Department of Health and
Mental Hygiene
Lessons Learned in Clinical Decision-Support:
Over-alerting (PowerPoint® File, 472 KB; Web Version)
Tejal Ghandi, Brigham and Women's Hospital
David Lobach, Duke University School of Medicine
Indian Health Service Using Decision Support
Effectively: Lessons from the Field (PowerPoint® File, 4.6 MB; Web Version)
Lisa Dolan-Branton, Indian Health Service
Human Factors and Patient Safety Improvement
Embracing Technology is DUMB. Embracing
Well-designed Technology is Smart (PowerPoint® File, 4 MB; Web Version)
Ben-Tzion Karsh, Associate Professor, Department
of Industrial and Systems Engineering, University of Wisconsin-Madison
Matthew B. Weinger, Norman Ty Smith Chair in
Patient Safety & Medical Simulation, Professor of Anesthesiology,
Biomedical Informatics, and Medical Education, Vanderbilt University School of
Medicine
Innovative Trends in Guideline Development,
Implementation, and Use
Time Tested Guideline Development and
Implementation: (PowerPoint® File, 583 MB; Web Version)
Cally Vinz, Institute for Clinical Systems
Improvement
Mary Barton, Agency for Healthcare Research and
Quality
Vivian Coates, ECRI Institute; Eloise Clark,
Cincinnati Children's Hospital Medical Center
Comparative Effectiveness Research
Comparative Effectiveness Research (PowerPoint® File, 3.7 MB; Web Version)
Scott R. Smith, AHRQ
Comparative
Effectiveness: A Manufacturer's Perspective (PowerPoint® File, 520 MB; Web Version)
Peter Juhn, Johnson & Johnson, Inc.
Jennifer Bright, Society for Healthcare
Epidemiology of America
The Use of Comparative Effectiveness Research in
Decision Making (PowerPoint® File, 9.7 MB; Web Version)
Gail Shearer, Consumers Union
Improving Prevention in Primary Care
Practice-Based Research Networks
Quitlink: A Leveraging Solution to Tobacco
Counseling (PowerPoint® File, 2.3 MB; Web Version)
Stephen
Rothemich, Virginia Commonwealth University
Childhood Obesity Risks and Parental Motivations
to Make Changes: The Promoting Healthy Families Project (PowerPoint® File, 1 MB; Web Version)
Ardis
Olson, Dartmouth Medical School
Research
in the Real World: Lessons Learned from Prescription for Health (PowerPoint® File, 460 KB; Web Version)
Rebecca
Etz, Prescription for Health
In the Eye of the Beholder: Patient
Perspectives on Quality of Care
CAHPS® Driven Quality Improvement: Primary Care (PowerPoint® File, 220 KB; Web Version)
Susan
Edgman-Levitan, Executive Director, John D. Stoekle Center for Primary Care
Innovation, Massachusetts General Hospital
Using HCAHPS Data to Improve the Quality of
Patient Care (PowerPoint® File, 3.4 MB; Web Version)
Cindy
Larkin, Senior Director, Operations Excellence, Tenet Healthcare Corporation
What
Can Patients Tell Us to Improve In-Center Hemodialysis Care? & What Can
Patients Tell Us About the Cultural Competency of the Care They Receive? (PowerPoint® File, 1.5 MB; Web Version)
Margarita
Hurtado, Principal Research Scientist, American Institutes for Research
A Tour of� USPSTF/AHRQ Prevention Tools for
Clinicians
Using Evidence to Inform and Improve Clinical
Prevention (PowerPoint® File, 1.7 MB; Web Version)
Ron Finch, National Business Group on Health
A Tour of AHRQ Prevention Tools for Clinicians (PowerPoint® File, 240 KB; Web Version)
Susan Horn, Institute for Clinical Outcomes
Research
Addressing Problems in Care Coordination
Addressing Problems in Care Coordination:
Experience of Care Management Plus (PowerPoint® File, 1.7 MB; Web Version)
David Door, Oregon Health and Science University
Improving Diabetes Care in Communities (PowerPoint® File, 3.3 MB; Web Version)
James Mortimer, Johns Hopkins University
Top of Page
System Design and Organizational Change
Beyond Implementation: Achieving Success with
Integration of Health Information Technology in Ambulatory Care
Putting
the Electronic in Ambulatory Record (PowerPoint® File, 2.8 MB; Web Version)
Peggy
Esch, Citizens Memorial Healthcare
Daniel
Meyer, Dartmouth Medical School
Achieving
Success with Integration of HIT in Ambulatory Care (PowerPoint® File, 1.2 MB; Web Version)
Donald
Crandall, Trinity Health
Opportunities
and Challenges for Implementing HIT (PowerPoint® File, 670 KB; Web Version)
Steve
Simon, Harvard Medical School and Harvard Pilgrim Health Care
Fostering a Culture that Embraces Technology
"For Better or for Worse.".. A Case Study in
Culture Change (PowerPoint® File, 8 MB; Web Version)
Kiki Nocella, University of California-Riverside
Ben-Tzion Karsh, University of Wisconsin-Madison
Culture Clash: The Informatics Immigrants versus
the Natives (PowerPoint® File, 1.5 MB; Web Version)
Patricia Abbott, John Hopkins University School of Nursing
HANDS: Culture, Change, and Standardization of Key Care
Information (PowerPoint® File, 420 KB; Web Version)
Gail Keenan, University of Illinois Chicago, College of Nursing
Reducing Waste and Enhancing Value in Health
Care Delivery
Reducing Waste and Improving Health Care
Processes through the Application of Lean (PowerPoint® File, 63 KB; Web Version)
Sheri Eisert, Denver Health
Implementation of Lean in Laboratory Medicine
Services (PowerPoint® File, 215 KB; Web Version)
Steve Raab, University of Pittsburgh School of Medicine
Cost of Waste/Poor Quality (PowerPoint® File, 76 KB; Web Version)
Lucy Savitz, Abt Associates
Redesigning Work Processes to Improve Patient
Safety and Quality
Door-to-Doc (D2D) Reduces ED Patient "Walkout"
Rate (PowerPoint® File, 908 KB; Web Version)
Twila Burdick, System Director, Organizational
Performance, Banner Health
Using HIT to Improve Outcomes for Elderly Nursing
Home Residents (PowerPoint® File, 270 KB; Web Version)
Susan D. Horn, Senior Scientist, Institute for
Clinical Outcomes Research
The
Impact of Computerized Physician Order Entry Session on Redesigning Work
Processes to Improve Patient Safety and Quality (PowerPoint® File, 3.3 MB; Web Version)
Ross Koppel, Lecturer and Adjunct Professor,
Department of Sociology, University of Pennsylvania
On-Time Quality Improvement for Long Term Care:
Redesigning Workflow (PowerPoint® File, 295 KB; Web Version)
Siobhan Sharkey, Managing Director, Health
Management Strategies, Institute for Clinical Outcomes Research
Working Conditions, Organizational Culture, and
Health Care Quality
Effects
of Traditional 24-hour Work Shifts on Physician and Patient Safety (PowerPoint® File, 2.6 MB; Web Version)
Christopher P. Landrigan, Director, Sleep and
Patient Safety Program, Brigham and Women's Hospital and Assistant Professor of
Pediatrics and Medicine, Harvard Medical School
Staff Nurse
Fatigue and Patient Safety (PowerPoint® File, 1.1 MB; Web Version)
Ann Rogers, Associate Professor of Nursing,
University of Pennsylvania
Nurse Working Conditions and Patient Safety: The
Outcomes of ICU Working Conditions Study (PowerPoint® File, 180 KB; Web Version)
Patricia W. Stone, Associate Professor of
Nursing, Columbia University
"Working Conditions and Patient Safety" (PowerPoint® File, 690 KB; Web Version)
Joel Weissman, Assistant Professor, Institute for
Health Policy, Partners Healthcare Systems, Inc
Driving Innovations in Health Services Delivery
Kaiser Permanente's Nurse Knowledge Exchange (PowerPoint® File, 3.5 MB; Web Version)
Chris McCarthy, Kaiser Permanente
Driving Innovations in Health Service Delivery:
Key Concepts (PowerPoint® File, 136 KB; Web Version)
Paul Plsek, Directed Creativity™
Shifting Gears—Linking People and Ideas in the
Military Health System (PowerPoint® File, 112 KB; Web Version)
Patricia Collins, TRICARE Management Activity, U.S. Department of Defense
Mile Markers on the Service Innovation Journey: A
Four-Year Study of the Discipline of Service Innovation (PowerPoint® File, 1.2 MB; Web Version)
Tim Ogilvie, Peer Insight
Systems Approaches to Reducing Disparities in
Healthcare Quality
Improving Health Care, Improving Lives (PowerPoint® File, 535 KB; Web Version)
Frederick P. Cerise, Louisiana Department of
Health and Hospitals
Implementing Quality Improvement to Reduce
Disparities: The Case of Health Disparities Collaboratives (PowerPoint® File, 111 KB; Web Version)
Marshall Chin, University of Chicago
Addressing Racial and Ethnic Disparities
in Health Care (PowerPoint® File, 2.5 MB; Web Version)
Rhonda M. Johnson, Highmark, Inc.
Critical Access Hospitals and Health Care
Delivery
The Effects of Critical Hospital Access
Conversion on Patient Safety (PowerPoint® File, 220 KB; Web Version)
Ryan Mutter, Center for Delivery, Organization,
and Markets, Agency for Healthcare Research and Quality
Pengxiang (Alex) Li, Division of General Internal
Medicine, University of Pennsylvania
Impact of Critical Access Hospital Conversion on
Other Rural Hospitals (PowerPoint® File, 188 KB; Web Version)
Laura Morlock, Department of Health Policy and
Management, Johns Hopkins Bloomberg School of Public Health
Top of Page
HHS's Value-Driven Health Care Initiative: Strategies and
Tools for Success
Consumers' Use of Health Care Quality
Information
Pay-for-Performance:
A Decision Guide for Purchasers (PowerPoint® File, 425 KB; Web Version)
R.
Adams Dudley, University of California, San Francisco
Farah
Englert, Office of Communications, Agency for Healthcare Research and Quality
"We
Can Do Better" (PowerPoint® File, 130 KB; Web Version)
Debra
L. Nixon, Your Partners in Quality, LLC
Community Leadership and Building
Multi-Stakeholder Coalitions
Driving Health System Change at the Regional
Level (PowerPoint® File, 795 KB; Web Version)
Margaret Stanley, Pacific Sound Health Alliance
Implementation of Pay-for-Performance
Arrangements and Quality Improvement
Designing and Implementing Pay-for-Performance
Programs: Ongoing Challenges (PowerPoint® File, 150 KB; Web Version)
Foster C. Gesten, State of
New York Department of Health
David
E. Kelley, Pennsylvania Department of Public Welfare
Meredith
B. Rosenthal, Harvard School of Public Health
Aiming
High Designing and Implementing Pay-for-Performance Programs: Ongoing
Challenges (PowerPoint® File, 150 KB; Web Version)
Gary
Young, Boston University School of Public Health and U.S. Department of Veterans
Affairs
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Value and
Sustainability in Health IT (Transcript)
Health and Human Services Secretary Michael O. Leavitt (1/05-1/09) at the
2007 AHRQ Annual Meeting,
September 28, 2007.
Dr. Carolyn Clancy at 2007 AHRQ Annual Meeting (Transcript)
Introduction and opening comments by AHRQ Director Carolyn
Clancy, M.D., September 27, 2007.
Maria
Carolina Hinestrosa at 2007 AHRQ Annual Meeting (Transcript)
Executive Vice President of the National Breast Cancer Coalition,
September 27, 2007.
Jill
Berger at 2007 AHRQ Annual Meeting (Transcript)
Vice President, Health and Welfare Plan Management, Marriott Corporation,
September 27, 2007.
Dan
Varga at 2007 AHRQ Annual Meeting (Transcript)
Chief Medical Officer, SSM Healthcare, St. Louis, September 27, 2007.
Jeffrey
Rich at 2007 AHRQ Annual Meeting (Transcript)
President, Society of Thoracic Surgeons, September 27, 2007.
Thomas
Kline at 2007 AHRQ Annual Meeting (Transcript)
Medical Director, Iowa Medicaid Enterprise, September 27, 2007.
Q&A
at Town Hall Meeting, 2007 AHRQ Annual Meeting (Transcript)
Questions and answers with panelists, September 27, 2007.
Barry
Straube at Joint Plenary Session, 2007 AHRQ Annual Meeting (Transcript)
Chief Medical Officer, Centers for Medicare & Medicaid Services,
September 28, 2007.
Joint
Plenary Session Comments, 2007 AHRQ Annual Meeting (Transcript)
Comments by Dr. Clancy, followed by questions and answers with Dr. Clancy and Dr. Straube,
September 28, 2007.
Questions
and Answers, Joint Plenary Session of the 2007 AHRQ Annual Meeting (Transcript)
HHS Secretary Leavitt, Dr. Clancy, and Dr. Straube, with closing by Dr. Clancy,
September 28, 2007.
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Current as of August 2008