Overview

1/1

3CX is a business communications solution that offers companies of all sizes with a complete package for calls, video and live chat, out of the box. With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX boosts employee productivity and enhances the customer experience. 3CX is open-standards, allowing you to choose from a selection of supported IP Phones and SIP Trunks that best suit your business needs and budget. Installation, management and use of 3CX is extremely easy and straightforward saving you time on phone system management and maintenance. Pricing is based on the number of simultaneous calls you need, not on the number of users/extensions you have, which also knocks down the cost of ownership tremendously. Choose between 3CX Dedicated PRO or Enterprise. Both come with their set of Unified Communications features all bundled in the initial price, so there are no hidden costs and extra add-ons. You can even try the Standard edition for free! https://www.3cx.com/phone-system/download-phone-system/?src=amazonmarketplace

Highlights

Slash your phone bill and communications costs
Status, Chat, Click2Call, CRM Integration
WebRTC Web Conferencing

Details

Sold by

3CX

Pricing

3CX Phone System V18

Info

View purchase options

Pricing and entitlements for this product are managed outside of AWS Marketplace through an external billing relationship between you and the vendor. You activate the product by supplying an existing license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. Subscriptions have no end date and may be cancelled any time. However, the cancellation won't affect the status of an active license if it was purchased outside of AWS Marketplace.

Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.

Additional AWS infrastructure costs

Type	Cost
EBS General Purpose SSD (gp2) volumes	$0.10/per GB/month of provisioned storage

Vendor refund policy

No refunds or returns on licence purchase.

Legal

Vendor terms and conditions

Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

Content disclaimer

Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

Usage information

Info

Version

Delivery details

64-bit (x86) Amazon Machine Image (AMI)

Amazon Machine Image (AMI)

An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

Version release notes

https://www.3cx.com/blog/category/releases/

Additional details

Usage instructions

Use a web browser to access the 3CX Installation Wizard at http://Your_EC2_Instance_Public_IP:5015

Resources

Vendor resources

Get your license

Support

Vendor support

Get support

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Get support

Similar products

3CX Phone System

By 3CX

3CX is a business communications solution that offers companies of all sizes with a complete package for calls, video conferencing, live chat and messaging. It's open-platform, meaning you can choose from a variety of supported IP Phones and SIP Trunks that best suit your business needs.

View product

AWS FreePBX v16 with included Technical Support

By TheWebMachine Networks

This product has charges associated with it for included Technical Support. AWS FreePBX is a pairing of CentOS 7.8, FreePBX 16, and Asterisk 16 with full Commercial Module support through Sangoma and included/premium technical support provided by TheWebMachine Networks.

View product

MikoPBX with Enhanced Support by MIKO LLC on AWS

By MIKO LLC

This is a repackaged open-source software product wherein additional charges apply for support with MIKO LLC. MikoPBX is a free, open-source PBX with a friendly interface, based on Asterisk. This AMI package includes enhanced support from MIKO LLC, ensuring smooth installation, configuration, and operation. Users can access our premium support services for troubleshooting, customization, and integration assistance.

View product

Managed VoIP Phone System

By Macro Connect

With our services, we will tailor the phone system to your needs. We have everything you could need to run this phone system onsite, in the cloud, or both. You tell us what you need, and we will get it to you. At Macro Connect, we pride ourselves with having a good relationship with our clients, no job is too big nor too small when you sign with us.

View product

Customer reviews

Write a review

Ratings and reviews

Info

0 ratings

5 star

4 star

3 star

2 star

1 star

0 AWS reviews

458 external reviews

External reviews are sourced from G2 and are not included in the star rating for this product.

Computer Software

Straight Forward

Reviewed on Jul 24, 2024

Review provided by G2

What do you like best about the product?

It is easy to Implement and provision new users. Queue management is easy.

What do you dislike about the product?

cleaning up employees who has left the company.
havent seen any workforce management reporting such as SLA reports etc..

What problems is the product solving and how is that benefiting you?

Queue Management

Leave a comment 0 comments

Anindya M.

INVALUABLE COMMUNICATION TOOL

Reviewed on Jun 11, 2024

Review provided by G2

What do you like best about the product?

-It is very user friendly and easy to use.
-The layout and functions of the soft phone is cormfortably laid out on the screen.
-Has reasonable price and also great for making international calls.

What do you dislike about the product?

-I had no issue with this software.It works perfectly

What problems is the product solving and how is that benefiting you?

-This tool allows me to take calls while i'm at home or out of the office,without giving out my personal number.
-The call recording is very useful;i had to listen to recordings multiple times from different scenarios and it has always come to handy.
-My voicemails come directly to my email address,because am able to check for new ones frequently throughout the day.

Leave a comment 0 comments

Warren S.

3cx a game changing telecommunication solution

Reviewed on Jun 04, 2024

Review provided by G2

What do you like best about the product?

Simple mobility. Take office calls on Deskphone, Mobile or Laptop
CRM Integration
Quick and easy to setup and configure.
Excellent Support
This is a tool I use every day and multiple times a day
Always coming out with new and powerful features

What do you dislike about the product?

Sometimes when signal is bad, call quality is not always perfect.
Troubleshooting requires deep understanding of VoIP

What problems is the product solving and how is that benefiting you?

Staff are not alwasy at their desk but now they are always able to answer their phone.
Don't spend large amounts of money on Mobile airtime as staff can use their landline on their mobile phone

Leave a comment 0 comments

Joanne S.

THE BEST RELIABLE, MOST EASILY MANAGED AND SEAMLESS TELEPHONE SYSTEMS PLATFORM

Reviewed on May 29, 2024

Review provided by G2

What do you like best about the product?

It is easier to make,receive and transfer calls using this tool.It supports wide ranges of software and hardware endpoints,allowing organisations to choose the devices and platforms that suits their needs.3CX allows quick changes in a fast-paced environment with critical situations.I like the efficiency of this software and highly recommend it.

What do you dislike about the product?

No dislikes at all.Its the perfect tool for all communication requirements.

What problems is the product solving and how is that benefiting you?

With 3cx i can make both external and internal calls using a VOIP or headphones attached on my PC.From its management dashboards,i can create the internal numbers and be able to send welcome mails to make installation for clients easier.The program is automatically launched during Windows startup and stays minimized in the task bar.The options of having call recording and being able to go back for quality control or customer issues is worthy having this system.It makes everything simple and effective as it allows me to be able to make changes to call forwarding or be able to block off holidays instead having to call any change in.

Leave a comment 0 comments

Guillermo A.

Robust, reliable system, excellent support, at a very affordable price.

Reviewed on May 20, 2024

Review provided by G2

What do you like best about the product?

Robust, reliable system, excellent support, very complete in functionalities at a very affordable price and very easy to use.

What do you dislike about the product?

There is nothing I don't like about 3CX.

What problems is the product solving and how is that benefiting you?

3CX helps me deliver a robust telephony solution with a contact center to my clients at a low cost.

Leave a comment 0 comments

View all reviews