Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 504: Outsourcing Employee Builds Own Firm - with Earl Palanca of Digital Consulting PH
29:11
29:11
Afspil senere
Afspil senere
Lister
Like
Liked
29:11
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/504 Digital Consulting PH In this week's episode of the Outsource Accelerator Podcast, Derek sits down with Digital Consulting PH’s COO, Earl Palanca. Digital Consulting PH specializes in providing top-of-the-line Filipino talents to global busin…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 503: The Data and Content KPO Powering Big Business - with Vlad Zulueta of Innodata
37:20
37:20
Afspil senere
Afspil senere
Lister
Like
Liked
37:20
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/503 Innodata In this week’s episode of the Outsource Accelerator Podcast, Derek Gallimore is joined by Vlad Zulueta, the Project Manager for Strategic Management at Innodata. Derek and Vlad discussed Innodata, global employment, artificial intell…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 502: Getting Recruitment Right with Proven Aptitude Testing & Data - with Stephane Rivard of HiringBranch
36:17
36:17
Afspil senere
Afspil senere
Lister
Like
Liked
36:17
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/502 HiringBranch In this week’s episode of the Outsource Accelerator Podcast, Derek Gallimore is joined by Stephane Rivard, the CEO and Co-Founder of HiringBranch. HiringBranch is an AI-powered hiring assessment platform. Derek and Stephane discu…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 501: Remote Work Vs Outsourcing - with Deniero B of The Remote CEO Show
29:37
29:37
Afspil senere
Afspil senere
Lister
Like
Liked
29:37
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/501 The Remote CEO Show This week, Derek is interviewed by Deniero Bartolini, host of The Remote CEO Show. They cover the advantages of working onsite, training potential entrepreneurs, and discuss the process of building a worthwhile team. Refer…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 500: High-Growth Outsourcing, Strategic Partnerships & Cutting Edge Tech - with Megan Bassler of OP360
44:13
44:13
Afspil senere
Afspil senere
Lister
Like
Liked
44:13
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/500 OP360 Megan Bassler, OP360’s VP of Strategic Partnerships, joined Derek Gallimore on the 500th episode of the Outsource Accelerator Podcast. They discussed OP360’s growth, strategic partnerships, and utilizing AI for an efficient customer exp…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 499: Building an Outsourcing Ecosystem for Software Engineers - with Fred Joye of Arcanys Ventures
40:27
40:27
Afspil senere
Afspil senere
Lister
Like
Liked
40:27
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/499 Arcanys Ventures Fred Joye, Co-Founder of Arcanys, joined Derek Gallimore in this week’s episode of the Outsource Accelerator Podcast. They discussed Arcanys and Arcanys Ventures, winning the Outsourcing Impact Review 2023, and the firm’s ini…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 498: Opportunistic Outsourcing to 500 Staff in 4 Years - with Zana Gawan-Taylor of BSA Solutions
39:50
39:50
Afspil senere
Afspil senere
Lister
Like
Liked
39:50
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/498 BSA Solutions In this week’s episode of the Outsource Accelerator Podcast, Derek welcomed Zana Gawan-Taylor, the CEO of BSA Solutions. BSA Solutions is a dynamic outsourcing firm with offices in Malaysia and The Philippines. References: Email…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 497: Offshore Developers with a Purpose - with Pablo Velasquez of Betterway Devs
36:37
36:37
Afspil senere
Afspil senere
Lister
Like
Liked
36:37
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/497 Betterway Devs In this podcast episode, Derek talked with Pablo Velasquez, the Founder of Betterway Devs. Derek and Pablo discussed the company’s business model, investing in Latin American talent, and the web development job market. Referenc…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 496: Outsourcing To Africa: Business & Impact - with Valerie Bowden of CRDLE
38:42
38:42
Afspil senere
Afspil senere
Lister
Like
Liked
38:42
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/496 CRDLE In this episode of the Outsource Accelerator Podcast, Derek is joined once again by Valerie Bowden, the Founder and CEO of CRDLE. They discussed remote work and staff augmentation, the positive impact of outsourcing, and CRDLE winning t…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 495: Defining Next-Gen Outsourcing - with Nick Ogden of Offshore MVP
36:04
36:04
Afspil senere
Afspil senere
Lister
Like
Liked
36:04
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/495 Offshore MVP In this week’s episode of the Outsource Accelerator Podcast, Derek Gallimore speaks with Nick Ogden. Nick is currently the General Manager of Offshore MVP, a trusted outsourcing provider based in Clark, Pampanga, Philippines. Der…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 494: The Entrepreneurial Journey of Outsourcing - with Mathieson Moller of Apex Outsourcing
33:26
33:26
Afspil senere
Afspil senere
Lister
Like
Liked
33:26
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/494 APEX Outsourcing In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Mathieson Moller. He is the Founder and Director of APEX Outsourcing. They talk about Mathieson’s young start as a director in the outsourcing sp…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 493: Outsourcing Begins with Strong Recruitment & HR Principles - with Angela McDonald of Deployed
41:16
41:16
Afspil senere
Afspil senere
Lister
Like
Liked
41:16
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/493 Deployed In this week’s episode of the Outsource Accelerator Podcast, Derek spoke with Angela McDonald, Deployed's Chief Commercial Officer (CCO). Derek and Angela discussed using AI for job descriptions, managing client and employee expectat…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 492: Gurmeet Judge - Encompass Solutions / Business Leadership Podcast
47:39
47:39
Afspil senere
Afspil senere
Lister
Like
Liked
47:39
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/492 Encompass Solutions / Business Leadership Podcast In this week’s episode, Derek joins Gurmeet Judge of the Business Leadership Podcast. Gurmeet is a successful businessman and the founder and CEO of Encompass Solutions, an IT services and con…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 491: High Growth Ethical Outsourcing at Scale - with Mari Parker of Boldr Impact
44:45
44:45
Afspil senere
Afspil senere
Lister
Like
Liked
44:45
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/491 Boldr Impact In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Mari Parker, the President and COO of Boldr Impact. They discuss Boldr Impact’s efforts to manage an ethical outsourcing culture, the perceptions of …
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 490: Pivoting from Staff Leasing to Managed Solutions - with Yassin Shaar of Origo BPO
42:13
42:13
Afspil senere
Afspil senere
Lister
Like
Liked
42:13
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/490 Origo BPO In this week's episode of the Outsource Accelerator Podcast, Derek welcomes back Yassin Shaar, who has recently become the CEO of Origo BPO. Origo BPO specializes in delivering tailored managed solutions for mid-market field service…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 489: The Rise of Offshore Accounting - with Atty. Jose Calsas, Jr. of D&V Philippines
54:00
54:00
Afspil senere
Afspil senere
Lister
Like
Liked
54:00
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/489 D&V Philippines In this episode of the Outsource Accelerator Podcast, Derek speaks with Atty. Jose Calsas, Jr. of D&V Philippines. He is the company’s Chief Financial Officer and VP for Global Operations. They talk about outsourced accounting…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 488: Fiji Embraces Outsourcing for Future Economy - with Kamal Chetty of Investment Fiji
38:28
38:28
Afspil senere
Afspil senere
Lister
Like
Liked
38:28
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/488 Investment Fiji In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Kamal Chetty. Kamal is the Chief Executive Officer of Investment Fiji, an organization dedicated to promoting investments and industry development…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 487: The ‘AirBNB of Call Centers’ - with Claas van Delden of yoummday
47:01
47:01
Afspil senere
Afspil senere
Lister
Like
Liked
47:01
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/487 yoummday In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Claas van Delden, the Chief Growth Officer for the yoummday platform. They chat about the yoummday model, the experience of managing a freelancer workforc…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 486: High-Value Offshore Management Consulting - with Yoni Kozminski of MultiplyMii
57:27
57:27
Afspil senere
Afspil senere
Lister
Like
Liked
57:27
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/486 MultiplyMii In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Yoni Kozminski, the Co-Founder and CEO at both MultiplyMii and Escala. They go into the nature and services of each company and even discuss how outsou…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 485: Ukraine IT Outsourcing: Thriving Despite Extreme Adversity - with Maria Shevchuk of IT Ukraine Association
38:45
38:45
Afspil senere
Afspil senere
Lister
Like
Liked
38:45
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/485 IT Ukraine Association In this week’s podcast episode, Derek speaks with Maria Shevchuk, the CEO of the IT Ukraine Association. They discuss the industry's growth and new technological developments. They even weigh in on the impact of the ong…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 484: Representing 170k Graphic Artists - with Cap Hernandez of Philippine Graphic Artists
32:19
32:19
Afspil senere
Afspil senere
Lister
Like
Liked
32:19
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/484 Philippine Graphic Artists This week’s episode of the Outsource Accelerator podcast has something a little different. Derek speaks with Cap Hernandez, co-founder of Philippine Graphic Artists (PGA), an online group composed of creative freela…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 483: Call Center Excellence Through Culture - with Denys Dubner of WOW24-7
40:33
40:33
Afspil senere
Afspil senere
Lister
Like
Liked
40:33
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/483 WOW24-7 In this episode of the Outsource Accelerator Podcast, Derek talks with Denys Dubner, the CEO of WOW24-7, a top-ranking call center services company with offices in Eastern Europe and Latin America. They talk about significant concerns…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 482: Outsourcing Rising Star Sees Big Opportunity in High-Value Services - with Amir Borsok of Reliasourcing
38:43
38:43
Afspil senere
Afspil senere
Lister
Like
Liked
38:43
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/482 Reliasourcing In this episode of the Outsource Accelerator Podcast, Derek speaks with Amir Borsok, the Head of Business Development at Reliasourcing. They discuss how Reliasourcing conducts its BPO-as-a-Service operations, managing quality ex…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 481: Globalisation Conundrums And Future Potential - with Sondre Rasch of SafetyWing
51:45
51:45
Afspil senere
Afspil senere
Lister
Like
Liked
51:45
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/481 SafetyWing In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Sondre Rasch, the Co-Founder and CEO of SafetyWing. SafetyWing offers “premium health insurance for remote companies and their global teams.” Derek and…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 480: A Silicon Valley Disruptor Takes on Outsourcing - with Alex Small of Catalyst BPX
51:05
51:05
Afspil senere
Afspil senere
Lister
Like
Liked
51:05
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/480 Catalyst BPX This week’s episode of the Outsource Accelerator podcast has Derek speak with Alex Small, the co-founder and lead investor of Catalyst BPX. They talk about how Catalyst BPX operates to disrupt the BPO industry and contribute to a…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 479: Industry Veteran Leads Next-Gen Outsourcing - with Jeff Blake of Satellite Office
38:28
38:28
Afspil senere
Afspil senere
Lister
Like
Liked
38:28
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/479 Satellite Office In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Jeff Blake, COO of Satellite Office. They discuss the acceleration of the offshoring industry, Jeff’s fondness for working closely with clients, a…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 478: Specialized B2B Sales Outsourcing: Strategy & Tactics - with David Kreiger of SalesRoads
50:16
50:16
Afspil senere
Afspil senere
Lister
Like
Liked
50:16
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/478 SalesRoads In this episode of the Outsource Accelerator Podcast, Derek sits down with David Kreiger, the president of SalesRoads. SalesRoads is one of the leading B2B outsourcing and lead generation companies in the United States. David share…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 477: Agency Guru Leverages Outsourcing as Secret Sauce - with A.J. Lawrence of Beyond 8 Figures Podcast
47:01
47:01
Afspil senere
Afspil senere
Lister
Like
Liked
47:01
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/477 Beyond 8 Figures In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore interviewed A.J. Lawrence, the host of the Beyond 8 Figures Podcast. A.J. is a former agency owner turned advisor who shared insights into his journ…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 476: Growth Through Acquisition & Future of Work - with Mike Larcher of Outsourced
42:11
42:11
Afspil senere
Afspil senere
Lister
Like
Liked
42:11
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/476 Outsourced In this week’s podcast episode, Derek Gallimore spoke to Mike Larcher, the Founder and CEO of Outsourced. The episode delved into various aspects of the company, including how Mike's recent sale of his other business empowered the …
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 475: Fast-Growing Latino Outsourcing - with Jamie Nacach of Virtual Latinos
37:20
37:20
Afspil senere
Afspil senere
Lister
Like
Liked
37:20
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/475 Virtual Latinos In this week’s podcast episode, Derek once again speaks with Jaime Nacach, the CEO and founder of Virtual Latinos. They catch up on how Virtual Latinos has been doing in the past year, the continued rise of Latin America’s out…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 474: Doing Outsourcing Right - with Dean Pascoe of Boomering
37:29
37:29
Afspil senere
Afspil senere
Lister
Like
Liked
37:29
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/474 Boomering In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore talked to Dean Pascoe, the President and Owner of Boomering Incorporated. Boomering is an outsourcing firm located in Clark, Pampanga, just outside of Metr…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 473: From Outsourcing Executive to BPO Founder - with Timothy Witucki of Omada One
47:37
47:37
Afspil senere
Afspil senere
Lister
Like
Liked
47:37
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/473 Omada One In this week's podcast episode, Derek Gallimore talked to Timothy Witucki, the CEO and Co-founder of Omada One. The episode delves into Timothy's journey as he transitioned from being an industry executive to starting his own outsou…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 472: An Operations Manager’s Perspective of Outsourcing - With Derline Perez of SixEleven BPO
31:41
31:41
Afspil senere
Afspil senere
Lister
Like
Liked
31:41
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/472 SixEleven BPO In this week's podcast episode, Derek Gallimore spoke to Derline Perez. Derline is an Operations Manager at SixEleven BPO, an outsourcing firm based in Davao, Philippines. The conversation begins with a focus on back-office oper…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 471: High-Touch Offshore Staffing Model - with Dom Procter of Outsourced Staff
41:01
41:01
Afspil senere
Afspil senere
Lister
Like
Liked
41:01
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/471 Outsourced Staff In this year's first episode of Outsource Accelerator podcast, Derek Gallimore spoke to Dom Procter. Dom is the CEO and Founder of Outsourced Staff, a BPO company based in Australia. The conversation delved into developing an…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 470: Call Center Expansion Amidst AI Revolution - with Mark Shapiro of Select VoiceCom
35:24
35:24
Afspil senere
Afspil senere
Lister
Like
Liked
35:24
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/470 Select VoiceCom In this week's podcast episode, Derek Gallimore spoke to Mark Shapiro. Mark is the CEO and Founder of Executive Boutique Call Center and Select VoiceComm (SVC). The conversation explored Executive Boutique Call Center's rebran…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 469: Bangladesh’s Booming Outsourcing Industry - with BACCO President Wahid Sharif
40:01
40:01
Afspil senere
Afspil senere
Lister
Like
Liked
40:01
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/469 BACCO In this week's podcast episode, Derek Gallimore spoke to Wahid Sharif. He is the President of the Bangladesh Association of Contact Centers and Outsourcing (BACCO). The conversation explored the Bangladeshi outsourcing industry's evolut…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 468: Interview with Derek: Outsourcing, Ethics, Africa & Opportunity - with Valerie Bowden of CRDLE.com
36:30
36:30
Afspil senere
Afspil senere
Lister
Like
Liked
36:30
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/468 CRDLE.com In this week's episode, Derek Gallimore joined Valerie Bowden for her podcast "What I Didn't Know About Africa." Valerie is the CEO and founder of CRDLE. CRDLE is a firm that connects African talent to global businesses, focusing on…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 467: Full-Time & By-The-Hour BPO Solutions - with Natcho Angelo of Kuubiik.
38:41
38:41
Afspil senere
Afspil senere
Lister
Like
Liked
38:41
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/467 Kuubiik In this week's podcast episode, Derek Gallimore spoke to Natcho Angelo, the Co-Founder and CEO of Kuubiik. Kuubiik is an outsourcing company that provides full-time and hourly staffing solutions with a remote global workforce. The dis…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 466: Remote Pioneer Takes Outsourcing to Mid-Market America - with Catherine vanVonno of 20Four7VA
42:07
42:07
Afspil senere
Afspil senere
Lister
Like
Liked
42:07
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/466 20Four7VA In this podcast episode, Derek Gallimore talked with Catherine vanVonno, the President and CEO of 20Four7VA. 20Four7VA is a US-based virtual assistant services company. Their virtual assistants can be hired for tasks like bookkeepin…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 465: Mastering Culture Across Six Countries - with Spencer Cannon of Buwelo
41:33
41:33
Afspil senere
Afspil senere
Lister
Like
Liked
41:33
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/465 Buwelo Spencer Cannon is the Vice President of Growth and Partnerships at Buwelo. Buwelo is committed to being the best in the CX business and strongly emphasizes company culture. In this podcast episode, Derek Gallimore and Spencer Cannon di…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 464: Technology Meets Staff Outsourcing - with Piash Alam of Wing Assistant
42:29
42:29
Afspil senere
Afspil senere
Lister
Like
Liked
42:29
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/464 Wing Assistant In this podcast episode, Derek Gallimore spoke to Piash Alam, the marketing vice president of Wing Assistant. Wing Assistant has experienced significant growth in the past seven months and is actively embracing the AI revolutio…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 463: High-Performance Offshore Staff - with Dan Roggenkamp of Set Up My Offshore
46:11
46:11
Afspil senere
Afspil senere
Lister
Like
Liked
46:11
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/463 Set Up My Offshore In this podcast episode, Derek Gallimore spoke with Dan Roggenkamp, the co-founder and director of Set Up My Offshore, which assists Australian businesses in establishing their offshore operations, primarily in the Philippi…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 462: Nearshore LatAm IT Developers from Colombia – with Paula Tellez of BetterWay Devs
41:14
41:14
Afspil senere
Afspil senere
Lister
Like
Liked
41:14
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/462 BetterWay Devs In this podcast episode, Derek Gallimore spoke to Paula Tellez, the Marketing and Sales Lead at BetterWay Devs, a Colombia-based company. BetterWay Devs specializes in IT development and other technical roles, strongly emphasiz…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 461: From Upwork Freelancer to Employer of 350 Staff - with Harold Rey Ladaran of SPLACE BPO
37:59
37:59
Afspil senere
Afspil senere
Lister
Like
Liked
37:59
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/461 SPLACE BPO In this podcast episode, Derek Gallimore spoke with Harold Ray Ladaran, the CEO and Founder of SPLACE BPO, based in Davao City, Philippines. Harold started his journey from working in a call center. SPLACE is now expected to reach …
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 460: Leading Egypt’s Big Outsourcing Opportunity with Rasha Ezz Eldin of Xceed
38:58
38:58
Afspil senere
Afspil senere
Lister
Like
Liked
38:58
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/460 Xceed In this podcast episode, Derek Gallimore talks to Rasha Ezz Eldin, the sales and marketing director at Xceed, a company based in Egypt with facilities in Mauritius and Morocco. Derek and Rasha discussed the demand for Arabic language se…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 459: Optimizing the Virtual Assistant Model - with Barbara Turley of The Virtual Hub
50:05
50:05
Afspil senere
Afspil senere
Lister
Like
Liked
50:05
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/459 The Virtual Hub In this podcast episode, Derek Gallimore welcomes Barbara Turley, the founder and CEO of The Virtual Hub, an outsourcing firm specializing in virtual assistants. Barbara's approach to running her firm sets her apart from other…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 458: Businesss Process Innovation (BPI) - with Rain Abueg of iCXeed
44:01
44:01
Afspil senere
Afspil senere
Lister
Like
Liked
44:01
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/458 iCXeed In this week's episode, Derek Gallimore talks with Rain Abueg, the co-founder and Chief Culture Officer of iCXeed. iCXeed is a customer experience outsourcing firm located in the Philippines. Rain's discussess how their "work from anyw…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 457: Understanding IT Engineering Outsourcing - with Alejandro Oses of Rootstack
35:18
35:18
Afspil senere
Afspil senere
Lister
Like
Liked
35:18
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/457 Rootstack In this podcast episode, Derek Gallimore welcomes Alejandro Oses – the CEO of Rootstack, an IT engineering outsourcing firm based in Panama. They discuss various aspects of IT outsourcing, including how to choose the right IT servic…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 456: Scaling Location-Independent CX Expertise - with Alex Holmes of Influx.com
44:32
44:32
Afspil senere
Afspil senere
Lister
Like
Liked
44:32
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/456 Influx.com For this week's episode, Derek delves into the intricacies of the CX industry through the lens of Alex Holmes, the Chief Growth Officer of Influx.com. References: E: [email protected] LI: https://www.linkedin.com/in/mralexholm…
…
continue reading
![Artwork](/https/da.player.fm/static/images/128pixel.png)
1
OA 455: Scaling The Gig Economy For Enterprise Contact Solutions - with Courtney Meyers of Omni Interactions
43:32
43:32
Afspil senere
Afspil senere
Lister
Like
Liked
43:32
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/455 Omni Interactions In this episode, Derek has a conversation with Courtney Meyers, co-CEO of Omni Interactions — a CX outsourcing provider based in CO, USA. They discuss how Omni Interactions utilizes the gig economy model, how gig workers can…
…
continue reading