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{{short description|Real-time ridesharing company}}
{{short description|Real-time ridesharing company}}
{{ad|date=January 2022}}
{{about|Via, the transportation software company||Via (disambiguation)}}
{{about|Via, the mobility company||Via (disambiguation)}}
{{Infobox company
{{Infobox company
| name = Via Transportation, Inc.
| name = Via Transportation, Inc.
Line 6: Line 7:
| logo_size = 180px
| logo_size = 180px
| type = [[Privately held company]]
| type = [[Privately held company]]
| industry = [[Software]]
| industry = [[Transport]]<br />[[Vehicle for hire]]
| foundation = {{start date and age|2012}}
| foundation = {{start date and age|2012}}
| founders = {{unbulleted list|[[Daniel Ramot]]|Oren Shoval|}}
| founders = {{unbulleted list|[[Daniel Ramot]]|Oren Shoval|}}
| hq_location = [[New York City]], [[New York (state)|New York]]
| hq_location = [[New York City]], [[New York (state)|New York]]
| key_people = Daniel Ramot, [[CEO]]<br />Oren Shoval, [[Chief technology officer|CTO]]
| key_people = Daniel Ramot, [[CEO]]<br />Oren Shoval, [[Chief technology officer|CTO]]
| num_employees = 900
| num_employees = 700
| owner = [[Exor (company)|Exor N.V.]] (16.9%)
| owner = [[Exor (company)|Exor N.V.]] (16.9%)
| homepage = {{URL|ridewithvia.com}}
| homepage = {{URL|ridewithvia.com}}
}}
}}


'''Via Transportation, Inc.''' (founded in 2012 by [[Israel]]i entrepreneurs [[Daniel Ramot]] and Oren Shoval)'''<ref name="history">{{cite news|last=Noto|first=Anthony|date=July 12, 2016|title=From aviation, to biotech, to taxi dispatcher? The road to founding Via|work=[[American City Business Journals]]|url=https://www.bizjournals.com/newyork/news/2016/07/12/wantonomics-podcast-via-daniel-ramot.html}}</ref>''' is a global TransitTech software company headquartered in [[New York City]].<ref>{{cite web | url=https://ridewithvia.com/#cities | title=Via: Cities | publisher=Via}}</ref> Via licenses its technology to cities, [[Transportation authority|transportation authorities]], school districts, universities, and private organizations to help build their own technology-driven transportation networks.<ref name=":1" /> Via's software powers more than 500 deployments across more than 35 countries globally, including the [[United States]], [[United Kingdom]], [[Canada]], [[Israel]], [[Germany]], [[France]], [[Australia]], [[New Zealand]], [[Singapore]], [[Japan]], [[Brazil]], [[Indonesia]], [[Finland]], [[Spain]], [[Italy]], [[Switzerland]], and the [[United Arab Emirates]].<ref>{{cite news | url=https://www.wsj.com/articles/public-transit-agencies-take-a-lesson-from-uber-1498010880 | title=Public Transit Agencies Take a Lesson From Uber | first=Tomio | last=Geron | work=[[The Wall Street Journal]] | date=June 20, 2017 |url-access=subscription}}</ref><ref>{{Cite web|url=https://urbantransportnews.com/bekasi-and-via-launch-tron-to-transform-riding-angkot-in-indonesia/|title=Bekasi and Via Launch TRON to Transform Riding Angkot in Indonesia|last=Shah|first=Vinod|date=2019-04-10|website=Urban Transport News|language=en-US|access-date=2019-05-17}}</ref><ref>{{Cite web|title=Driverless passenger shuttle launched in Paris Ile-de-France|url=https://www.smartcitiesworld.net/news/news/driverless-passenger-shuttle-launched-in-paris-ile-de-france-6262|access-date=2021-05-18|website=Smart Cities World|language=En}}</ref>
'''Via Transportation, Inc.''' (founded in 2012 by [[Israel]]i entrepreneurs [[Daniel Ramot]] and Oren Shoval)'''<ref name="history">{{cite news|last=Noto|first=Anthony|date=July 12, 2016|title=From aviation, to biotech, to taxi dispatcher? The road to founding Via|work=[[American City Business Journals]]|url=https://www.bizjournals.com/newyork/news/2016/07/12/wantonomics-podcast-via-daniel-ramot.html}}</ref>''' is a global [[public transport]], [[logistics]], and TransitTech company headquartered in [[New York City]].<ref>{{cite web | url=https://ridewithvia.com/#cities | title=Via: Cities | publisher=Via}}</ref> Via licenses its technology to cities, [[Transportation authority|transportation authorities]], school districts, universities, and private organizations to help build their own technology-driven transportation networks.<ref name=":1" /> It operates in partnership with over 400 local governments across more than 20 countries globally, including the [[United States]], [[United Kingdom]], [[Canada]], [[Israel]], [[Germany]], [[France]], [[Australia]], [[New Zealand]], [[Singapore]], [[Japan]], [[Brazil]], [[Indonesia]], [[Finland]], [[Spain]], [[Italy]], [[Switzerland]], and the [[United Arab Emirates]].<ref>{{cite news | url=https://www.wsj.com/articles/public-transit-agencies-take-a-lesson-from-uber-1498010880 | title=Public Transit Agencies Take a Lesson From Uber | first=Tomio | last=Geron | work=[[The Wall Street Journal]] | date=June 20, 2017 |url-access=subscription}}</ref><ref>{{Cite web|url=https://urbantransportnews.com/bekasi-and-via-launch-tron-to-transform-riding-angkot-in-indonesia/|title=Bekasi and Via Launch TRON to Transform Riding Angkot in Indonesia|last=Shah|first=Vinod|date=2019-04-10|website=Urban Transport News|language=en-US|access-date=2019-05-17}}</ref><ref>{{Cite web|title=Driverless passenger shuttle launched in Paris Ile-de-France|url=https://www.smartcitiesworld.net/news/news/driverless-passenger-shuttle-launched-in-paris-ile-de-france-6262|access-date=2021-05-18|website=Smart Cities World|language=En}}</ref>


In October 2020, Via acquired the logistics company Fleetonomy to accelerate its entry into the last-mile deliveries industry.<ref name=":2">{{Cite web|date=2020-10-01|title=Via acquires delivery logistics startup Fleetonomy to bolster fulfillment with AI|url=https://venturebeat.com/2020/10/01/via-acquires-delivery-logistics-startup-fleetonomy-to-bolster-fulfillment-with-ai/|access-date=2021-05-18|website=VentureBeat|language=en-US}}</ref> In March 2021, Via purchased the transportation planning platform Remix for $100M to create the first end-to-end TransitTech platform for cities and transit agencies.<ref name=":11">{{cite news | url=https://www.wsj.com/articles/transportation-startup-via-makes-100-million-bet-on-mapping-company-11615336201 | title= Transportation Startup Via Makes $100 Million Bet on Mapping Company | first=Eric | last=Sylvers | work=[[The Wall Street Journal]] | date=March 9, 2021}}</ref>
In October 2020, Via acquired the logistics company Fleetonomy to accelerate its entry into the last-mile deliveries industry.<ref>{{Cite web|date=2020-10-01|title=Via acquires delivery logistics startup Fleetonomy to bolster fulfillment with AI|url=https://venturebeat.com/2020/10/01/via-acquires-delivery-logistics-startup-fleetonomy-to-bolster-fulfillment-with-ai/|access-date=2021-05-18|website=VentureBeat|language=en-US}}</ref> In March 2021, Via purchased the transportation planning platform Remix for $100M to create the first end-to-end TransitTech platform for cities and transit agencies.<ref name=":11">{{cite news | url=https://www.wsj.com/articles/transportation-startup-via-makes-100-million-bet-on-mapping-company-11615336201 | title= Transportation Startup Via Makes $100 Million Bet on Mapping Company | first=Eric | last=Sylvers | work=[[The Wall Street Journal]] | date=March 9, 2021}}</ref>


== Business overview ==
== Business overview ==
Via operates as a software as a service (SaaS) technology company for all forms of transportation.<ref>{{Cite web|title=On-demand shuttle startup Via hits $2.25 billion valuation on latest funding round led by Exor|url=https://social.techcrunch.com/2020/03/31/on-demand-shuttle-startup-via-hits-2-25-billion-valuation-on-latest-funding-round-led-by-exor/|access-date=2021-05-18|website=TechCrunch|language=en-US}}</ref> Specific divisions include [[Public transport|public transportation]], including [[microtransit]] and fixed route buses, transit and streets planning, [[paratransit]], [[Patient transport|non-emergency medical transportation]], [[logistics]] and deliveries, [[school bus]] fleet routing, and [[autonomous vehicles]].<ref name=":11" /><ref>{{Cite web|last=Anzilotti|first=Eillie|date=2019-08-21|title=New York City's school buses will now be automatically routed and tracked using Via's algorithm|url=https://www.fastcompany.com/90393225/new-york-citys-school-buses-will-now-be-automatically-routed-and-tracked-using-vias-algorithm|access-date=2021-05-18|website=Fast Company|language=en-US}}</ref><ref>{{Cite web|date=2021-03-25|title=City of Arlington pioneers on-demand self-driving shuttle service with RAPID|url=https://www.autonomousvehicleinternational.com/news/mobility-solutions/city-of-arlington-pioneers-on-demand-self-driving-shuttle-service-with-rapid.html|access-date=2021-05-18|website=Autonomous Vehicle International|language=en-GB}}</ref>
Via operates as a software as a service (SaaS) technology company for all forms of transportation.<ref>{{Cite web|title=On-demand shuttle startup Via hits $2.25 billion valuation on latest funding round led by Exor|url=https://social.techcrunch.com/2020/03/31/on-demand-shuttle-startup-via-hits-2-25-billion-valuation-on-latest-funding-round-led-by-exor/|access-date=2021-05-18|website=TechCrunch|language=en-US}}</ref> Specific divisions include public transportation planning and operations, [[paratransit]] operations, non-emergency medical transportation, logistics and deliveries, [[school bus]] fleet routing, commercial ridesharing, and [[autonomous vehicles]].<ref name=":11" /><ref>{{Cite web|last=Anzilotti|first=Eillie|date=2019-08-21|title=New York City's school buses will now be automatically routed and tracked using Via's algorithm|url=https://www.fastcompany.com/90393225/new-york-citys-school-buses-will-now-be-automatically-routed-and-tracked-using-vias-algorithm|access-date=2021-05-18|website=Fast Company|language=en-US}}</ref><ref>{{Cite web|date=2021-03-25|title=City of Arlington pioneers on-demand self-driving shuttle service with RAPID|url=https://www.autonomousvehicleinternational.com/news/mobility-solutions/city-of-arlington-pioneers-on-demand-self-driving-shuttle-service-with-rapid.html|access-date=2021-05-18|website=Autonomous Vehicle International|language=en-GB}}</ref>


=== Via ===
=== Via ===
Via is a transportation services technology developer, providing software to power on-demand, fixed routes, and [[Multimodal transport|multimodal]] and intermodal transit planning and operating systems.<ref>{{Cite news|url=https://www.pymnts.com/news/ridesharing/2018/via-daniel-ramot-business-travel-carpool/|title=Cities Partner With Apps To Create Their Own Ridesharing Services |date=2018-01-25|work=PYMNTS}}</ref> Via's [[Algorithm|algorithms]] match multiple passengers heading in the same direction and books them into a single vehicle.<ref>{{Cite web|url=https://www.govtech.com/fs/Car-Pooling-Algorithm-Startup-Turns-Heads-Opens-Wallets.html|title=Car-Pooling Algorithm Startup Turns Heads, Opens Wallets|website=www.govtech.com|date=9 May 2016|language=en|access-date=2019-05-17}}</ref> Shared rides are usually from corner-to-corner to streamline vehicle routes, requiring passengers to walk to a nearby pickup point, indicated on the app.<ref>{{Cite web|url=https://technical.ly/brooklyn/2016/11/01/via-ridesharing-expansion/ |title=Another rideshare enters the Brooklyn market, but this one is a little different |first=Tyler | last=Woods |date=2016-11-01|website=Technical.ly Brooklyn |language=en|access-date=2019-05-17}}</ref>
Via is a transportation services technology provider primarily focused on delivering on-demand and pre-scheduled shared rides, optimizing fixed routes, and providing [[Multimodal transport|multimodal]] and intermodal transit technology.<ref>{{Cite news|url=https://www.pymnts.com/news/ridesharing/2018/via-daniel-ramot-business-travel-carpool/|title=Cities Partner With Apps To Create Their Own Ridesharing Services |date=2018-01-25|work=PYMNTS}}</ref> Via's [[algorithm]] matches multiple passengers heading in the same direction and books them into a single vehicle.<ref>{{Cite web|url=https://www.govtech.com/fs/Car-Pooling-Algorithm-Startup-Turns-Heads-Opens-Wallets.html|title=Car-Pooling Algorithm Startup Turns Heads, Opens Wallets|website=www.govtech.com|date=9 May 2016|language=en|access-date=2019-05-17}}</ref> Shared rides are usually from corner-to-corner to streamline vehicle routes, requiring passengers to walk to a nearby pickup point, indicated on the app.<ref>{{Cite web|url=https://technical.ly/brooklyn/2016/11/01/via-ridesharing-expansion/ |title=Another rideshare enters the Brooklyn market, but this one is a little different |first=Tyler | last=Woods |date=2016-11-01|website=Technical.ly Brooklyn |language=en|access-date=2019-05-17}}</ref> Select cities also offer private rides, as well as direct door-to-door transportation.  


Via's customers are local transit authorities, government entities, universities, school districts, taxi fleets or private organizations.<ref>{{Cite web|url=https://www.metro-magazine.com/mobility/article/726862/mobility-on-demand-the-future-of-transportation|title=Mobility-On-Demand: The Future of Transportation|website=www.metro-magazine.com|access-date=2019-05-17}}</ref> Via licenses subscriptions to its technology through [[Software as a service|Software as a Service]] (SaaS) agreements.<ref name=":1">{{Cite web|url=https://www.fastcompany.com/90304594/can-ride-pooling-service-via-catch-up-to-uber-and-lyft-by-being-the-friendly-alternative|title=Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?|last=Harris |first=Ainsley|date=2019-02-28|website=Fast Company|language=en-US| access-date=2019-05-17}}</ref><ref name=":0">{{Cite web|url=http://social.techcrunch.com/2016/05/05/city-carpooling-service-via-picks-up-70m-further-funding-another-30m-to-come/|title=City carpooling service Via picks up $70M further funding, another $30M to come|website=TechCrunch|language=en-US|access-date=2019-05-17}}</ref>
Via primarily operates in partnership with a local transit authority, government entity, university, school district, taxi fleet or private organization.<ref>{{Cite web|url=https://www.metro-magazine.com/mobility/article/726862/mobility-on-demand-the-future-of-transportation|title=Mobility-On-Demand: The Future of Transportation|website=www.metro-magazine.com|access-date=2019-05-17}}</ref> Via licenses its ride-sharing technology through [[Software as a service|Software as a Service]] (SaaS) and [[Transportation as a Service]] (TaaS) agreements.<ref name=":1">{{Cite web|url=https://www.fastcompany.com/90304594/can-ride-pooling-service-via-catch-up-to-uber-and-lyft-by-being-the-friendly-alternative|title=Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?|last=Harris |first=Ainsley|date=2019-02-28|website=Fast Company|language=en-US| access-date=2019-05-17}}</ref><ref name=":0">{{Cite web|url=http://social.techcrunch.com/2016/05/05/city-carpooling-service-via-picks-up-70m-further-funding-another-30m-to-come/|title=City carpooling service Via picks up $70M further funding, another $30M to come|website=TechCrunch|language=en-US|access-date=2019-05-17}}</ref>


The operational partnerships use Via's technology, but allow organizations to use their own vehicle fleets, supply their own drivers, and provide their own live service staff. Partners may also choose to have Via supply these resources, including full vehicle and operational management.<ref>{{Cite web|last=Leigh|first=Gabriel|title=The Future Of Mobility: Will Companies Like Via Change The Way We Move Around?|url=https://www.forbes.com/sites/gabrielleigh/2019/06/13/the-future-of-mobility-will-companies-like-via-change-the-way-we-move-around/|access-date=2021-05-18|website=Forbes|language=en}}</ref>
Via's customers include some of the world's largest public transportation providers, including [[Berliner Verkehrsbetriebe]] (BVG) in Berlin, [[King County Metro]] in Seattle, and [[Transport for London]], [[Transport for NSW|Transport for New South Wales]] (TfNSW) in Australia.<ref name=":1" /><ref>{{Cite web|url=https://www.forbes.com/sites/juliewalmsley/2019/01/28/los-angeles-and-via-experiment-with-low-income-rideshare-service/|title=Los Angeles And Via Experiment With Low-Income Rideshare Service| last=Walmsley| first=Julie|website=Forbes|language=en|access-date=2019-05-17}}</ref><ref>{{Cite web|url=http://www.israel21c.org/via-to-develop-singapores-on-demand-public-bus-service/|title=Via to develop Singapore's on-demand public bus service|last=Staff|first=ISRAEL21c|website=Israel21c|date=4 April 2018|language=en-US|access-date=2019-05-17}}</ref>

Via has partnerships with some of the world's largest public transportation providers, including [[Berliner Verkehrsbetriebe]] (BVG) in Berlin, [[King County Metro]] in Seattle, and [[Transport for London]], [[Transport for NSW|Transport for New South Wales]] (TfNSW) in Australia.<ref name=":1" /><ref>{{Cite web|url=https://www.forbes.com/sites/juliewalmsley/2019/01/28/los-angeles-and-via-experiment-with-low-income-rideshare-service/|title=Los Angeles And Via Experiment With Low-Income Rideshare Service| last=Walmsley| first=Julie|website=Forbes|language=en|access-date=2019-05-17}}</ref><ref>{{Cite web|url=http://www.israel21c.org/via-to-develop-singapores-on-demand-public-bus-service/|title=Via to develop Singapore's on-demand public bus service|last=Staff|first=ISRAEL21c|website=Israel21c|date=4 April 2018|language=en-US|access-date=2019-05-17}}</ref>


=== Remix ===
=== Remix ===
Via acquired Remix Software, Inc. in March 2021.<ref name=":11" /> Remix is a collaborative mapping platform for transportation service planners, allowing users to visualize transit data, and analyze community and cost impacts of new designs to assess tradeoffs of service planning decisions.<ref name=":10">{{Cite web|title=Via buys mapping startup Remix for $100 million|url=https://social.techcrunch.com/2021/03/09/via-buys-mapping-startup-remix-for-100-million/|access-date=2021-05-18|website=TechCrunch|language=en-US}}</ref>
Via acquired Remix Software, Inc. in March 2021.<ref name=":11" /> Remix is a collaborative mapping platform for transportation service planners, allowing users to visualize transit data, and analyze community and cost impacts of new designs to assess tradeoffs of service planning decisions.<ref>{{Cite web|title=Via buys mapping startup Remix for $100 million|url=https://social.techcrunch.com/2021/03/09/via-buys-mapping-startup-remix-for-100-million/|access-date=2021-05-18|website=TechCrunch|language=en-US}}</ref>


Remix enables the exploration of demographic data in cities around the world. The software can highlight the disproportionate impact of transportation projects.<ref>{{Cite web|date=2020-05-21|title=Remix Announces Tool to Expedite Transportation Scenario Planning|url=https://www.govtech.com/biz/Remix-Announces-Tool-to-Expedite-Transit-Scenario-Planning.html|access-date=2021-05-18|website=GovTech|language=en}}</ref>
Remix enables the exploration of demographic data in cities around the world. The software can highlight the disproportionate impact of transportation projects.<ref>{{Cite web|date=2020-05-21|title=Remix Announces Tool to Expedite Transportation Scenario Planning|url=https://www.govtech.com/biz/Remix-Announces-Tool-to-Expedite-Transit-Scenario-Planning.html|access-date=2021-05-18|website=GovTech|language=en}}</ref>

In November 2021, Via announced On-demand Planning within the Remix platform.<ref>{{Cite web|last=Bookmark +|first=Staff •|title=Via Launches First End-to-End Software Platform for Transit Planning|url=https://www.metro-magazine.com/10155315/via-launches-first-end-to-end-software-platform-for-transit-planning|access-date=2022-02-01|website=www.metro-magazine.com}}</ref> The software allows cities and transit agencies to use an array of city, transit, and demographic data to visualize how and where on-demand transit solutions can work within their existing fixed-route transit network.<ref>{{Cite web|title=Cities have a new planning tool to fold ride-sharing into public transit systems|url=https://social.techcrunch.com/2021/11/02/vias-remix-launches-tool-for-cities-to-plan-on-demand-and-fixed-route-transit-together/|access-date=2022-02-01|website=TechCrunch|language=en-US}}</ref><ref>{{Cite web|title=Visualizing data for on-demand transit planning|url=https://gcn.com/cloud-infrastructure/2021/11/visualizing-data-for-on-demand-transit-planning/316273/|access-date=2022-02-01|website=GCN|language=en}}</ref>


=== Paratransit ===
=== Paratransit ===
Via offers technology solutions for the operation of [[Americans with Disabilities Act of 1990|ADA]] complementary [[paratransit]] services. The automatic dispatching technology allows for on-demand and pre-scheduled rides using wheelchair-accessible vehicles, as well as dynamic routing.<ref>{{Cite web|title=How to modernize paratransit|url=https://ridewithvia.com/resources/articles/cities-ready-to-modernize-paratransit-may-have-a-new-solution/|access-date=2021-05-18|website=Via Transportation|language=en-US}}</ref>
Via offers [[Americans with Disabilities Act of 1990|ADA]] complementary paratransit services, partnering with transit authorities and operators to offer its technology as software-as-a-service, or manage full operations, including drivers, vehicles, and customer service. The automatic dispatching technology allows for on-demand and pre-scheduled rides using wheelchair-accessible vehicles, as well as dynamic routing.<ref>{{Cite web|title=How to modernize paratransit|url=https://ridewithvia.com/resources/articles/cities-ready-to-modernize-paratransit-may-have-a-new-solution/|access-date=2021-05-18|website=Via Transportation|language=en-US}}</ref>


In January 2020, the [[Hampton Roads Transit|Transportation District Commission of Hampton Roads]] (HRT) in [[Norfolk, Virginia|Norfolk]], [[Virginia]] awarded Via with a multi-year paratransit contract.<ref name=":17">{{Cite web|date=2020-01-21|title=Hampton Roads Transit gains new service provider for paratransit customers|url=https://www.wavy.com/news/regional-news/hampton-roads-transit-gains-new-service-provider-for-paratransit-customers/|access-date=2021-05-18|website=WAVY.com|language=en-US}}</ref> HRT provides paratransit services under direction of the Americans with Disabilities Act.<ref name=":18">{{Cite web|last=McChesney|first=Mary|title=New Vendor, Via, to Take Over Paratransit Services for Hampton Roads Transit Starting February 1, 2020|url=https://www.egglestonservices.org/blog/new-vendor-via-to-take-over-paratransit-services-for-hampton-roads-transit-starting-february-1-2020/|access-date=2021-05-18|website=Eggleston Services VA|language=en-US}}</ref>
In January 2020, the [[Hampton Roads Transit|Transportation District Commission of Hampton Roads]] (HRT) in [[Norfolk, Virginia|Norfolk]], [[Virginia]] awarded Via with a multi-year paratransit contract.<ref>{{Cite web|date=2020-01-21|title=Hampton Roads Transit gains new service provider for paratransit customers|url=https://www.wavy.com/news/regional-news/hampton-roads-transit-gains-new-service-provider-for-paratransit-customers/|access-date=2021-05-18|website=WAVY.com|language=en-US}}</ref> HRT provides paratransit services under direction of the Americans with Disabilities Act.<ref>{{Cite web|last=McChesney|first=Mary|title=New Vendor, Via, to Take Over Paratransit Services for Hampton Roads Transit Starting February 1, 2020|url=https://www.egglestonservices.org/blog/new-vendor-via-to-take-over-paratransit-services-for-hampton-roads-transit-starting-february-1-2020/|access-date=2021-05-18|website=Eggleston Services VA|language=en-US}}</ref>


In August 2020, amid the [[COVID-19]] pandemic, Via partnered with [[Green Bay Metro]] in [[Green Bay, Wisconsin]] to replace their previous paratransit technology and provide commingled microtransit and paratransit service to a community of over 200,000 residents.<ref name=":19">{{Cite web|last=Schmidt|first=Brittany|title=Green Bay Metro extends hours of 'GBM On-Demand' bus service|url=https://www.wbay.com/2020/08/25/green-bay-metro-extends-hours-of-gbm-on-demand-bus-service/|access-date=2021-05-18|website=www.wbay.com|language=en}}</ref>
In August 2020, amid the [[COVID-19]] pandemic, Via partnered with [[Green Bay Metro]] in [[Green Bay, Wisconsin]] to replace their previous paratransit technology and provide commingled microtransit and paratransit service to a community of over 200,000 residents.<ref>{{Cite web|last=Schmidt|first=Brittany|title=Green Bay Metro extends hours of 'GBM On-Demand' bus service|url=https://www.wbay.com/2020/08/25/green-bay-metro-extends-hours-of-gbm-on-demand-bus-service/|access-date=2021-05-18|website=www.wbay.com|language=en}}</ref>


=== School bus routing and tracking ===
=== School bus routing and tracking ===
Via unveiled its school bus routing and tracking platform on August 21, 2019 after winning a contract with the [[New York City Department of Education]], the largest school district in the United States.<ref name=":7">{{Cite web|last=Anzilotti|first=Eillie|date=2019-08-21|title=New York City's school buses will now be automatically routed and tracked using Via's algorithm|url=https://www.fastcompany.com/90393225/new-york-citys-school-buses-will-now-be-automatically-routed-and-tracked-using-vias-algorithm|access-date=2019-09-15|website=Fast Company|language=en-US}}</ref><ref name=":8">{{Cite web|last=staff/jen-chung|date=2019-08-23|title=Parents Will Be Able To Track NYC School Buses With An App|url=https://gothamist.com/news/parents-will-be-able-to-track-nyc-school-buses-with-an-app|access-date=2019-09-15|website=Gothamist|language=en}}</ref>
Via unveiled its school bus routing and tracking platform on August 21, 2019 after winning a contract with the [[New York City Department of Education]], the largest school district in the United States.<ref name=":7" /><ref name=":8" />


The platform is the first integrated, automated school bus routing, tracking, and communication platform in the world.<ref name=":9">{{Cite web|title=Via shares its ride-pooling technology with NYC public schools|url=https://www.engadget.com/2019/08/21/via-shares-its-ride-pooling-technology-with-nyc-public-schools/|access-date=2019-09-15|website=Engadget|language=en}}</ref> Parents and students will have the ability to track, in real-time, their bus’ whereabouts and receive frequent and reliable communications in the event of service changes, improving safety, achieving operational efficiencies and reduce transportation costs.<ref>{{Cite news|date=2019-08-22|title=Via to operate New York school bus system|url=https://en.globes.co.il/en/article-via-to-operate-new-york-school-bus-system-1001298087|access-date=2019-09-15|newspaper=Globes|language=he}}</ref><ref>{{Cite web|title=Via shares its ride-pooling technology with NYC public schools|url=https://www.msn.com/en-us/news/technology/via-shares-its-ride-pooling-technology-with-nyc-public-schools/ar-AAG8MSb?srcref=rss|access-date=2019-09-15|website=www.msn.com}}</ref>
Via for Schools is the first integrated, automated school bus routing, tracking, and communication platform in the world.<ref name=":9" /> Parents and students will have the ability to track, in real-time, their bus’ whereabouts and receive frequent and reliable communications in the event of service changes, improving safety, achieving operational efficiencies and reduce transportation costs.<ref>{{Cite news|date=2019-08-22|title=Via to operate New York school bus system|url=https://en.globes.co.il/en/article-via-to-operate-new-york-school-bus-system-1001298087|access-date=2019-09-15|newspaper=Globes|language=he}}</ref><ref>{{Cite web|title=Via shares its ride-pooling technology with NYC public schools|url=https://www.msn.com/en-us/news/technology/via-shares-its-ride-pooling-technology-with-nyc-public-schools/ar-AAG8MSb?srcref=rss|access-date=2019-09-15|website=www.msn.com}}</ref>


=== Via Logistics ===
=== Via Logistics ===
Line 54: Line 55:


=== Corporate shuttles ===
=== Corporate shuttles ===
In July 2018, Via partnered with [[Mori Building Company]] to launch HillsVia, an on-demand shared transportation network for the company's employees in [[Tokyo]]. The service marked Via's first venture in Japan, and first corporate shuttle network.<ref name=":13">{{Cite web|last=Says|first=Willem Coppens|title=On-demand shared mobility arrives in Tokyo due to Via's new partnership|url=https://www.intelligenttransport.com/transport-news/70255/shared-mobility-tokyo-via/|access-date=2019-05-17|website=Intelligent Transport|language=en}}</ref><ref name=":14">{{Cite web|title=Mori Building to Launch Experimental On-Demand Shuttle Service "HillsVia" {{!}} Press Releases|Press Room {{!}} Mori Building Co., Ltd. – MORI Building|url=https://www.mori.co.jp/en/company/press/release/2018/08/20180801093000003735.html|access-date=2019-05-17|website=www.mori.co.jp}}</ref> Via later announced a new service called BlueVia in [[Tokyo]] in September 2019.<ref name=":15">{{Cite web|last=D'Silva|first=Krishtina|date=2019-09-25|title=Via launches on-demand mobility 'BlueVia' in partnership with ITOCHU|url=https://urbantransportnews.com/via-launches-on-demand-mobility-bluevia-in-partnership-with-itochu/|access-date=2019-12-30|website=Urban Transport News|language=en-US}}</ref> The on-demand shuttle network is in cooperation with [[Nihon Kotsu]], one of the largest [[taxi]] and [[limousine]] operators in [[Japan]]. BlueVia allows Itochu employees to hail a ride on-demand during their daily commutes and between meetings.<ref name=":16">{{Cite web|title=ITOCHU Announces Introduction of an On-demand Ride Sharing Service Provided by Via Mobility Japan {{!}} Press Releases|url=http://www.itochu.co.jp/en/news/press/2019/190924.html|access-date=2019-12-30|website=ITOCHU Corporation|language=en}}</ref>
In July 2018, Via partnered with [[Mori Building Company]] to launch HillsVia, an on-demand shared transportation network for the company's employees in [[Tokyo]]. The service marked Via's first venture in Japan, and first corporate shuttle network.<ref name=":13" /><ref name=":14" /> Via later announced a new service called BlueVia in [[Tokyo]] in September 2019.<ref name=":15" /> The on-demand shuttle network is in cooperation with [[Nihon Kotsu]], one of the largest [[taxi]] and [[limousine]] operators in [[Japan]]. BlueVia allows Itochu employees to hail a ride on-demand during their daily commutes and between meetings.<ref name=":16" />


===Autonomous vehicle technology===
===Autonomous vehicle technology===
Line 61: Line 62:
The demonstration worked by booking a PodZero using the Via app. Via's autonomous vehicle technology can book and route the autonomous vehicles on-demand, provide customers with a vehicle location and ETA, and use its Augmented Reality (AR) functionality for easy identification.<ref>{{Cite web|title=Via, autonomous vehicle co. demo 'PodZero' during Vegas event|url=https://www.metro-magazine.com/mobility/news/732631/via-demonstrates-the-future-of-avs|access-date=2019-05-17|website=www.metro-magazine.com}}</ref>
The demonstration worked by booking a PodZero using the Via app. Via's autonomous vehicle technology can book and route the autonomous vehicles on-demand, provide customers with a vehicle location and ETA, and use its Augmented Reality (AR) functionality for easy identification.<ref>{{Cite web|title=Via, autonomous vehicle co. demo 'PodZero' during Vegas event|url=https://www.metro-magazine.com/mobility/news/732631/via-demonstrates-the-future-of-avs|access-date=2019-05-17|website=www.metro-magazine.com}}</ref>


Via announced its first public [[autonomous vehicle]] deployment called BusBot on July 11, 2019.<ref name=":3">{{Cite web|last=Derwin|first=Jack|date=2019-07-12|title=Meet BusBot, the driverless bus being trialled by the NSW government that you hail with your smartphone|url=https://www.businessinsider.com.au/meet-busbot-the-driverless-bus-being-trialled-by-the-nsw-government-that-you-hail-with-your-smartphone-2019-7|access-date=2019-07-22|website=Business Insider Australia|language=en}}</ref> The driverless vehicle began serving residents on April 8, 2019 at an Australian retirement community in [[Toormina]], a suburb of [[Coffs Harbour]].<ref name=":4">{{Cite web|last=Timms|first=the Specialist Reporting Team's Penny|date=2019-07-09|title='We've got something really out-there': Retirees embrace automated tech|url=https://www.abc.net.au/news/2019-07-09/automated-vehicle-trial-in-retirement-village/11249332|access-date=2019-07-22|website=ABC News|language=en-AU}}</ref> Via partnered with local bus operator [[Busways]], [[Transport for NSW]], and technology provider [[EasyMile EZ10|EasyMile]] to operate BusBot. The deployment marks the second phase of BusBot's pilot program, with plans to operate in the community for 22 weeks, giving Via and its partners time to test increasingly advanced AV elements.<ref name=":5">{{Cite web|last=Benjamin|date=2019-07-12|title=Via unveils autonomous bus service in Australia|url=https://www.globalfleet.com/en/taxation-and-legislation/asia-pacific/news/unveils-autonomous-bus-service-australia|access-date=2019-07-22|website=Global Fleet|language=en}}</ref><ref name=":6">{{Cite web|date=2019-07-11|title=Via partners with BusBot to launch autonomous bus trial in New South Wales|url=https://venturebeat.com/2019/07/11/via-partners-with-busbot-to-launch-autonomous-bus-trial-in-new-south-wales/|access-date=2019-07-22|website=VentureBeat|language=en-US}}</ref>
Via announced its first public [[autonomous vehicle]] deployment called BusBot on July 11, 2019.<ref name=":3" /> The driverless vehicle began serving residents on April 8, 2019 at an Australian retirement community in [[Toormina]], a suburb of [[Coffs Harbour]].<ref name=":4" /> Via partnered with local bus operator [[Busways]], [[Transport for NSW]], and technology provider [[EasyMile EZ10|EasyMile]] to operate BusBot. The deployment marks the second phase of BusBot's pilot program, with plans to operate in the community for 22 weeks, giving Via and its partners time to test increasingly advanced AV elements.<ref name=":5" /><ref name=":6" />


In October 2019, Via unveiled BotRide, one of the world's first shared, on-demand, autonomous vehicle service operating on public roads.<ref>{{Cite web|title=Hyundai is launching BotRide, a robotaxi service in California with Pony.ai and Via|url=http://social.techcrunch.com/2019/10/25/hyundai-is-launching-botride-a-robotaxi-service-in-california-with-pony-ai-and-via/|access-date=2019-12-30|website=TechCrunch|language=en-US}}</ref> BotRide launched in partnership with [[Hyundai Motor Company|Hyundai]] and Chinese autonomous startup [[Pony.ai]]. The free pilot project began service on November 4, 2019 in [[Irvine, California]] with a fleet of self-driving [[Hyundai Kona|Hyundai KONA]] Electric SUVs, hailed and directed using the Via-powered BotRide mobile application.<ref>{{Cite web|title=Hyundai, Via and Chinese startup Pony.ai launch robotaxi pilot service in California|url=https://kr-asia.com/hyundai-via-and-chinese-startup-pony-ai-launch-robotaxi-pilot-service-in-california|access-date=2019-12-30|website=KrASIA|date=28 October 2019|language=en-US}}</ref><ref>{{Cite web|last=Systems|first=Inside Unmanned|date=2019-10-30|title=Hyundai Introduces Autonomous Ride-Sharing Pilot Service, BotRide|url=https://insideunmannedsystems.com/hyundai-introduces-autonomous-ride-sharing-pilot-service-botride/|access-date=2019-12-30|website=Inside Unmanned Systems|language=en-US}}</ref>
In October 2019, Via unveiled BotRide, one of the world's first shared, on-demand, autonomous vehicle service operating on public roads.<ref>{{Cite web|title=Hyundai is launching BotRide, a robotaxi service in California with Pony.ai and Via|url=http://social.techcrunch.com/2019/10/25/hyundai-is-launching-botride-a-robotaxi-service-in-california-with-pony-ai-and-via/|access-date=2019-12-30|website=TechCrunch|language=en-US}}</ref> BotRide launched in partnership with [[Hyundai Motor Company|Hyundai]] and Chinese autonomous startup [[Pony.ai]]. The free pilot project began service on November 4, 2019 in [[Irvine, California]] with a fleet of self-driving [[Hyundai Kona|Hyundai KONA]] Electric SUVs, hailed and directed using the Via-powered BotRide mobile application.<ref>{{Cite web|title=Hyundai, Via and Chinese startup Pony.ai launch robotaxi pilot service in California|url=https://kr-asia.com/hyundai-via-and-chinese-startup-pony-ai-launch-robotaxi-pilot-service-in-california|access-date=2019-12-30|website=KrASIA|date=28 October 2019|language=en-US}}</ref><ref>{{Cite web|last=Systems|first=Inside Unmanned|date=2019-10-30|title=Hyundai Introduces Autonomous Ride-Sharing Pilot Service, BotRide|url=https://insideunmannedsystems.com/hyundai-introduces-autonomous-ride-sharing-pilot-service-botride/|access-date=2019-12-30|website=Inside Unmanned Systems|language=en-US}}</ref>


=== Airports shuttles ===
Throughout 2021, Via partnered with May Mobility to launch three autonomous vehicle services in eight months.<ref>{{Cite web|date=2022-01-06|title=May Mobility and Via have launched autonomous vehicle services in three cities|url=https://venturebeat.com/2022/01/06/may-mobility-and-via-have-launched-autonomous-vehicle-services-in-three-cities/|access-date=2022-02-01|website=VentureBeat|language=en-US}}</ref> The partnership started in August with the launch of RAPID, an autonomous vehicle public transportation deployment in [[Arlington, Texas]] covering Downtown Arlington and the [[University of Texas at Arlington|University of Texas at Arlington (UTA)]] campus.<ref>{{Cite web|date=2021-08-11|title=Via and May Mobility announce on-demand autonomous service in Grand Rapids, Michigan|url=https://ridewithvia.com/news/may-mobility-announces-on-demand-autonomous-service-in-grand-rapids-michigan/|access-date=2022-02-01|website=Via Transportation|language=en-US}}</ref><ref>{{Cite web|title=StackPath|url=https://www.masstransitmag.com/alt-mobility/autonomous-vehicles/press-release/21163447/via-transportation-may-mobility-via-announce-partnership-to-integrate-ondemand-avs-into-public-transit|access-date=2022-02-01|website=www.masstransitmag.com}}</ref> Via and May Mobility later launched similar services in [[Grand Rapids, Michigan]] in August and [[Ann Arbor, Michigan]] in October.<ref>{{Cite web|date=2021-10-13|title=May Mobility launches free autonomous vehicle shuttle service in Ann Arbor|url=http://www.michigandaily.com/news/autonomous-vehicle-start-up-may-mobility-launches-free-passenger-shuttle-service-at-ann-arbor-farmers-market/|access-date=2022-02-01|website=The Michigan Daily|language=en-US}}</ref><ref>{{Cite web|date=2021-08-24|title=May Mobility launches free ride service in downtown Grand Rapids|url=https://www.woodtv.com/news/grand-rapids/may-mobility-launches-free-ride-service-in-downtown-grand-rapids/|access-date=2022-02-01|website=WOODTV.com|language=en-US}}</ref>
In November 2019, Via partnered with the [[Port Authority of New York and New Jersey]] (PANYNJ) and announced a pilot program to launch LGA Connect, a new flat-rate shared ride service from [[LaGuardia Airport]] to all five New York City boroughs.<ref>{{Cite web|last=staff/christopher-robbins|date=2019-11-14|title=Sweet! This $15 Flat-Rate Rideshare From LaGuardia Seems Moderately Less Awful?|url=https://gothamist.com/news/lga-rideshare-via-you-are-traffic|access-date=2019-12-30|website=Gothamist|language=en}}</ref><ref>{{Cite news|date=2019-11-14|title=New York airport regulator partners with ride-share firm Via|language=en|work=Reuters|url=https://www.reuters.com/article/us-via-new-york-idUSKBN1XO1ZM|access-date=2019-12-30}}</ref> The deal would be the first of Via's partnerships with airports to reduce private vehicle trips by offering congestion-reducing, convenient and affordable shared rides as part of public transit.<ref>{{Cite web|date=2019-11-15|title=Port Authority hails Via to escape LaGuardia congestion|url=https://www.crainsnewyork.com/transportation/port-authority-hails-escape-laguardia-congestion|access-date=2019-12-30|website=Crain's New York Business|language=en}}</ref> More than 30 million travelers flew through LaGuardia Airport in 2018, and more than 90 percent of those travelers used private vehicles, individual taxis and similar methods of travel that contribute to stagnating traffic.<ref>{{Cite web|last=Leigh|first=Gabriel|title=Airport To NYC For $15? A Compelling New Taxi Service That's Good For The Environment Too|url=https://www.forbes.com/sites/gabrielleigh/2019/11/28/airport-to-nyc-for-15-a-compelling-new-taxi-service-thats-good-for-the-environment-too/|access-date=2019-12-30|website=Forbes|language=en}}</ref>


==History==
==History==
=== Via ===
Via was established following the founders' experience with [[Share taxi#Sherut|Sherut]] shared taxis in Israel.<ref name="luxurybus">{{cite news|url=https://www.nytimes.com/2015/03/15/nyregion/like-taking-a-luxury-bus-via-a-ride-share-app-offers-manhattan-trips.html|title=Like Taking a Luxury Bus: Via, a Ride-Share App, Offers Manhattan Trips|last1=Bromwich|first1=Jonah|date=March 13, 2015|work=[[The New York Times]]}}</ref><ref name="competing">{{cite news | url=https://www.chicagotribune.com/bluesky/originals/ct-bsi-via-rideshare-chicago-20151116-story.html | title=Via, UberPool Launch Competing Rideshare Services in Chicago | first=Meg | last=Graham | work=[[Chicago Tribune]] | date=November 17, 2015}}</ref> Leveraging their background in math, physics, electrical engineering, and neuroscience, the founders set out to develop software that would improve the efficiency of transit systems and allow the introduction of new technologies like dynamic routing.<ref name=":20">{{Cite web|last=Ohnsman|first=Alan|title=How This Shell-Backed Unicorn Is Rewiring Transit In Key Cities Like Miami And Los Angeles|url=https://www.forbes.com/sites/alanohnsman/2021/09/30/how-this-shell-backed-unicorn-is-rewiring-transit-in-key-cities-like-miami-and-los-angeles/|access-date=2022-02-01|website=Forbes|language=en}}</ref>
Via was established following the founders' experience with [[Share taxi#Sherut|Sherut]] shared taxis in Israel.<ref name="luxurybus">{{cite news|url=https://www.nytimes.com/2015/03/15/nyregion/like-taking-a-luxury-bus-via-a-ride-share-app-offers-manhattan-trips.html|title=Like Taking a Luxury Bus: Via, a Ride-Share App, Offers Manhattan Trips|last1=Bromwich|first1=Jonah|date=March 13, 2015|work=[[The New York Times]]}}</ref><ref name="competing">{{cite news | url=https://www.chicagotribune.com/bluesky/originals/ct-bsi-via-rideshare-chicago-20151116-story.html | title=Via, UberPool Launch Competing Rideshare Services in Chicago | first=Meg | last=Graham | work=[[Chicago Tribune]] | date=November 17, 2015}}</ref> The service was launched exclusively in the [[Upper East Side]] of Manhattan in 2013, expanding to cover between 110th Street and 14th Street by April 2015, and then all of Manhattan by October 2015.<ref>{{Cite web|url=https://www.crainsnewyork.com/article/20151006/TECHNOLOGY/151009929/car-app-via-travels-south-to-the-financial-district|title=Ride-share app Via expands service south to the financial district|date=2015-10-05|website=Crain's New York Business|language=en|access-date=2019-05-17}}</ref> Further expansion to Chicago was announced in November 2015.<ref name="competing" /> In August 2016, it was launched in Washington D.C.<ref>{{cite news | url=https://www.washingtonpost.com/news/dr-gridlock/wp/2016/08/01/new-to-d-c-ridesharing-service-via-wants-to-replace-the-red-line-during-safetrack/ | title=New to D.C., Ridesharing Service Via Wants to Replace the Red Line During SafeTrack | work=[[The Washington Post]] | first=Faiz | last=Siddiqui | date=August 1, 2016}}</ref>

In June 2017, Via partnered with Curb to allow users to hail a yellow taxi for a shared ride in certain areas of Manhattan.<ref>{{cite news | url=https://techcrunch.com/2017/06/06/curb-and-via-bring-ride-sharing-to-nycs-yellow-taxis/ | title=Curb and Via Bring Ride-Sharing to NYC's Yellow Taxis | work=[[TechCrunch]] | first=Jordan | last=Crook | date=June 6, 2017}}</ref><ref>{{cite news | url=https://nypost.com/2017/06/06/nycs-yellow-cabs-are-adding-a-carpooling-option/ | title=NYC's Yello Cabs are Adding a Carpooling Option | work=[[New York Post]] | first=Richard | last=Morgan | date=June 6, 2017}}</ref> In November 2017, Via partnered with the city of [[West Sacramento]] to deploy a fleet of [[Mercedes-Benz]] vans to function as a hybrid of ride share and buses.<ref>{{cite web|url=https://www.sacbee.com/news/local/article183340381.html|title=It's billed as a mix between a bus and Uber, all for a few bucks or less|author=Ellen Garrison|publisher=SacBee|access-date=24 August 2018}}</ref> Via's presence in West Sacramento was part of a one-year trial grant from the Sacramento Area Council of Governments.<ref>{{cite web|url=http://fox40.com/2017/11/07/west-sacramento-partnering-with-rideshare-company-to-test-new-transportation-program/|title=West Sacramento Partnering with Rideshare Company to Test New Transportation Program|author=Eric Rucker |date=8 November 2017|publisher=Fox 40|access-date=30 August 2018}}</ref> That same month, Via expanded in New York to cover all of Brooklyn.<ref>{{Cite web|url=https://newyork.citybizlist.com/article/452785 |title=Ridesharing Service Via Expands To All Of Brooklyn|website=Citybizlist|access-date=2019-05-17}}</ref>

In January 2018, the company extended service to all five [[Boroughs of New York City|New York City boroughs]].<ref>{{Cite web|url=https://dannydealguru.com/2018/01/29/via-nyc/|title=Ride Sharing App Via Expands To All Of Five Borough In NYC|date=2018-01-29|website=Danny the Deal Guru|language=en-US|access-date=2019-05-17}}</ref> At the same time, the company partnered with [[Keolis Downer]] to launch The [[Newcastle Transport]] On Demand App in Australia using Via's on-demand shared rides as part of Newcastle Transport's bus and ferry network.<ref>{{cite magazine|url=http://www.metro-magazine.com/bus/news/728131/via-keolis-downer-launch-aus-on-demand-service|title=Via, Keolis Downer launch Aus. On-demand service|magazine=Metro Magazine|access-date=30 August 2018}}</ref> In March 2018, the partnership, called Keoride, expanded to include [[Macquarie Park, New South Wales|Macquarie Park]], a suburb of Sydney.<ref>{{cite web|url=http://www.masstransitmag.com/press_release/12405492/keolis-starts-new-on-demand-mobility-service-in-macquarie-park|title=Keolis Starts New On-Demand Mobility Service in Macquarie Park|date=March 29, 2018|publisher=Mass Transit|access-date=30 August 2018}}</ref> In October 2019, the service zone expanded again to give inner-city residents a new option to reach key central business district locations, and to connect with other modes of transport such as the [[Newcastle Interchange]], light rail, existing bus services and [[Broadmeadow railway station|Broadmeadow station]].<ref>{{Cite web|url=https://www.keolis.com/en/media/newsroom/press-releases/keolis-starts-operating-new-real-time-demand-transport-service|title=Keolis starts operating a new real-time on-demand transport service in Newcastle, Australia {{!}} Keolis|website=www.keolis.com|access-date=2019-12-30}}</ref>

Singapore's [[Land Transport Authority]] awarded a contract to Via in collaboration with the Ministry of Movement to run a trial of on-demand buses in February 2018.<ref>{{cite news|url=https://www.straitstimes.com/singapore/transport/two-firms-land-deal-to-conduct-on-demand-bus-trials|title=Two firms land deal to conduct on-demand bus trials|newspaper=The Straits Times|date=13 February 2018|access-date=6 September 2018|last1=Tan|first1=Christopher}}</ref> The six-month trial called BusGo launched in December of that year, receiving positive public response.<ref>{{Cite web|url=https://www.straitstimes.com/singapore/transport/on-demand-bus-trial-gets-mostly-positive-response|title=On-demand bus trial gets mostly positive response|last=hermes|date=2018-12-18|website=The Straits Times|language=en|access-date=2019-05-17}}</ref> In March 2018, Via partnered with the city of [[Arlington, Texas]] to operate 10 vans as shuttles for Arlington residents, with a possibility to expand the trial citywide;<ref name="ar">{{cite web|url= https://www.cbsnews.com/news/arlington-texas-experiment-replaces-buses-with-via-partnership/|title=Texas city ditches buses for Via ride-hailing service|publisher=CBS News|access-date=30 August 2018}}</ref><ref>{{Cite web|url=http://social.techcrunch.com/2018/03/12/arlington-texas-replaces-local-bus-service-with-via-on-demand-ride-sharing/|title=Arlington, Texas replaces local bus service with Via on-demand ride-sharing|website=TechCrunch|language=en-US|access-date=2019-05-17}}</ref> taxpayers funded the partnership with $922,500 in its first year.<ref>[https://web.archive.org/web/20180618193101/http://www.star-telegram.com/news/local/community/arlington/article189217544.html Via launches ride-share service in Arlington, Texas | Fort Worth Star-Telegram<!-- Bot generated title -->]</ref> In June 2018, [[Marin Transit]] launched an on-demand shared shuttle service in a partnership with Via.<ref>{{Cite web|url=http://www.marinij.com/general-news/20180612/new-marin-transit-on-demand-service-debuts|title=New Marin Transit on-demand service debuts|date=2018-06-12|website=Marin Independent Journal|language=en-US|access-date=2019-05-17}}</ref> The service operates in Marin County in the [[San Francisco Bay Area]]. The following month the company partnered with [[Mori Building Company]] to launch HillsVia, an on-demand shared transportation network for the company's employees in [[Tokyo]]. The service marked Via's first venture in Japan.<ref name=":13">{{Cite web|url=https://www.intelligenttransport.com/transport-news/70255/shared-mobility-tokyo-via/|title=On-demand shared mobility arrives in Tokyo due to Via's new partnership|last=Says|first=Willem Coppens|website=Intelligent Transport|language=en|access-date=2019-05-17}}</ref><ref name=":14">{{Cite web|url=https://www.mori.co.jp/en/company/press/release/2018/08/20180801093000003735.html|title=Mori Building to Launch Experimental On-Demand Shuttle Service "HillsVia" {{!}} Press Releases|Press Room {{!}} Mori Building Co., Ltd. – MORI Building|website=www.mori.co.jp|access-date=2019-05-17}}</ref>

In August 2018, Via entered a licensing agreement with [[Harvard University]] to bring Via's ridesharing technology to the university's evening van service. The service is limited to Harvard students, faculty, and staff.<ref>{{Cite web|url=https://employers.ocs.fas.harvard.edu/event/transportation-networking-information-session|title=Via Transportation Networking & Information Session|website=employers.ocs.fas.harvard.edu|language=en|access-date=2019-05-17}}</ref><ref>{{Cite web|url=http://ridewithvia.com/news|title=Via {{!}} News|website=Via|language=en|access-date=2019-05-17}}</ref>

Via expanded its Washington, D.C. service to neighboring [[Arlington County, Virginia]] in August 2018.<ref>{{Cite web|url=https://dccommutetimes.com/news/article/via-comes-to-arlington-county|title=VIA COMES TO ARLINGTON COUNTY|website=dccommutetimes.com|language=en|access-date=2019-05-17}}</ref>

In November 2018, Via partnered with [[Auckland Transport]] and Go Bus to launch AT Local, a first- and last-mile transport solution{{buzzword inline|date=May 2021}} in New Zealand. The all-electric fleet of vans and cars transport passengers to-and-from the local Devonport, Bayswater and Stanley Bay ferry terminals.<ref>{{Cite web|url=https://ourauckland.aucklandcouncil.govt.nz/articles/news/2018/11/new-transport-opportunities-to-the-airport/|title=New transport opportunities to the Airport|website=OurAuckland|language=en|access-date=2019-05-17}}</ref>

The [[Los Angeles County Metropolitan Transportation Authority]] partnered with Via in November 2017.<ref>{{Cite web|url=https://www.metro.net/news/simple_pr/metro-and-join-forces-shared-rides-and-select-tran/|title=Metro and Via to Join Forces on Shared Rides to and from Select Transit Stations|website=www.metro.net|language=en-US|access-date=2019-05-17}}</ref> The LA Metro service provides first- and last-mile transportation surrounding three major stations offering Via shuttles with subsidized fares that can be paid through the public transportation fare card TAP accounts. The service was funded through a grant from the [[Federal Transit Administration]].<ref>{{cite web|url=https://www.engadget.com/2017/11/17/los-angeles-taps-a-shuttle-service-to-get-riders-to-metro-stops/|title=Los Angeles taps a shuttle service to get riders to Metro stops|author=Mallory Locklear|publisher=Engadget|access-date=30 August 2018}}</ref>

In February 2019, Via partnered with the city of [[Lone Tree, Colorado]] to provide pairing technology for their [[Microtransit]] service, Link on Demand.<ref>{{Cite web|url=http://lonetreevoice.net/stories/lone-tree-link-relaunches-with-via,276215|title=Lone Tree Link relaunches with Via|website=Colorado Community Media|language=en|access-date=2019-03-28}}</ref>

Via also announced the first deployment of its technology in South America in February 2019.<ref>{{Cite web|url=http://social.techcrunch.com/2019/02/20/on-demand-shuttle-startup-via-enters-south-american-market/|title=On-demand shuttle startup Via enters South American market|website=TechCrunch|language=en-US|access-date=2019-05-17}}</ref> The company deployed CityBus 2.0 in [[Goiânia|Goiânia, Brazil]] in partnership with local public transit operator HP Transportes Coletivos. The CityBus 2.0 launch made Goiânia the first city in Latin America to introduce a fully flexible on-demand shuttle system operated by a public transit operator.<ref>{{Cite web|url=https://www.masstransitmag.com/technology/press-release/21069380/via-transportation-via-enters-south-american-market-with-citybus-20-deployment-in-brazil|title=Via Enters South American Market with CityBus 2.0 Deployment in Brazil|website=www.MassTransitMag.com|language=en|access-date=2019-05-17}}</ref><ref>{{Cite web|url=https://www.contxto.com/en/brazil/on-demand-shuttle-startup-makes-south-american-debut-in-brazil/|title=On-demand shuttle startup makes South American debut in Brazil|date=2019-02-28|website=Contxto|language=en-US|access-date=2019-05-17}}</ref> In July 2019, CityBus 2.0 expanded to 13 new neighborhoods in Goiânia.<ref>{{Cite web|url=http://ridewithvia.com/news|title=Via {{!}} News|website=Via|language=en|access-date=2019-07-22}}</ref>

In April 2019, Via and Digiasia Bios announced a new on-demand transit network in [[Bekasi]], [[Indonesia]] called TRON. Operated by PT. Teknologi Rancang Olah Nusantara, the service aimed to reinvigorate declining use of [[Angkot]] in Indonesia.<ref>{{Cite web|url=https://asia.nikkei.com/Spotlight/Sharing-Economy/New-York-s-Via-enters-ride-hailing-market-in-Indonesia|title=New York's Via enters ride-hailing market in Indonesia|website=Nikkei Asian Review|language=en-GB|access-date=2019-05-17}}</ref><ref>{{Cite web|url=https://www.dealstreetasia.com/stories/on-demand-public-transport-startup-tron-launches-in-indonesia-partners-us-based-via-129983/|title=On-demand public transport startup TRON launches in Indonesia, partners US-based Via|website=DealStreetAsia|language=en-US|access-date=2019-05-17}}</ref>

Later that month, Via, Mori Building Company and [[Itochu]] collectively announced a strategic partnership to create Via Japan.<ref name=":2">{{Cite web|url=https://www.forbes.com/sites/edgarsten/2019/04/15/via-cracks-japans-ride-share-market-launches-first-israeli-service/|title=Via Cracks Japan's Ride-Share Market, Launches First Israeli Service|last=Garsten|first=Ed|website=Forbes|language=en|access-date=2019-05-17}}</ref><ref>{{Cite web|url=https://www.calcalistech.com/ctech/articles/0,7340,L-3760745,00.html|title=Tokyo's Itochu Corporation Partners With Ride-Sharing Startup Via|last=CTech|date=2019-04-18|website=CTECH - www.calcalistech.com|access-date=2019-05-17}}</ref> On the same day, Via began its on-demand service called bubble in [[Tel Aviv]], Israel in partnership with public transit operator [[Dan Bus Company|Dan Transportation]]. The service began April 15, 2019 in Tel Aviv and the surrounding cities of [[Ramat Gan]] and [[Givatayim]].<ref name=":2" /><ref>{{Cite web|url=https://www.calcalistech.com/ctech/articles/0,7340,L-3760520,00.html|title=Riding Around in a Bubble|last=Etsion|first=Udi|date=2019-04-16|website=CTECH - www.calcalistech.com|access-date=2019-05-17}}</ref>

Following announcements in Japan and Israel, Via, [[King County Metro]], [[Sound Transit]] and the [[Seattle|City of Seattle]] began service in Seattle and [[Tukwila, Washington]]. The microtransit network offers a public transportation link surrounding five Sound Transit Link light rail stations: Mount Baker, Columbia City, Othello, Rainier Beach, and Tukwila International Boulevard.<ref>{{Cite web|url=https://www.seattletimes.com/seattle-news/transportation/need-a-ride-to-light-rail-metro-launches-shuttles-to-tukwila-south-seattle-transit-stations/|title=Need a ride to light rail? Metro launches shuttles to Tukwila, South Seattle transit stations|date=2019-04-16|website=The Seattle Times|language=en-US|access-date=2019-05-17}}</ref><ref>{{Cite web|url=https://www.metro-magazine.com/mobility/news/733795/seattle-via-to-provide-on-demand-transportation-to-from-rail-stations|title=Seattle, Via to provide on-demand transportation to, from rail stations|website=www.metro-magazine.com|access-date=2019-05-17}}</ref>

At the end of April 2019, Via expanded service zone in Chicago by more than 20 percent to begin offering shared rides in [[Evanston, Illinois|Evanston]] and [[West Chicago, Illinois|West Chicago]].<ref>{{Cite web|url=https://chi.streetsblog.org/2019/05/01/via-chicago-the-lower-impact-form-of-ride-hailing-expands-its-local-coverage/|title=Via Chicago: The Lower-Impact Form of Ride-Hailing Expands Its Local Coverage|date=2019-05-01|website=Streetsblog Chicago|language=en-US|access-date=2019-05-17}}</ref>

In May 2019, Via and local public transit operator [[SamTrans]] launched SamTrans OnDemand in [[Pacifica, California]].<ref>{{Cite web|url=https://www.kqed.org/news/11746389/samtrams-tests-on-demand-shuttle-option|title=SamTrans Tests On-Demand Shuttle Option for Pacifica Neighborhood|date=2019-05-13|website=KQED|language=en-us|access-date=2019-05-17}}</ref>

Later in May 2019, Via announced a new partnership with the Washington, D.C. Department of Public Works to offer rides to District employees,<ref>{{Cite web|url=https://gcn.com/articles/2019/05/16/dc-gov-workers-rideshare.aspx|title=How DC's ridesharing saves money, reduces congestion -|last1=Kanowitz|first1=Stephanie|last2=May 16|first2=2019|website=GCN|language=en|access-date=2019-05-17}}</ref> as well as an expansion of its existing service to [[Alexandria, Virginia]]. The expansion increased Via's service zone in the D.C. metro area by 33 percent.<ref>{{Cite web|url=https://www.metro-magazine.com/technology/news/734244/via-expands-d-c-on-demand-services-to-virginia|title=Via expands D.C. on-demand services to Virginia|website=www.metro-magazine.com|access-date=2019-07-22}}</ref>

In June 2019, Via expanded its footing in Australia by launching another on-demand public transportation network called Cooee in [[The Ponds, New South Wales|The Ponds]] and [[Schofields, New South Wales|Schofields]], two suburbs of [[Sydney]]. The network is designed to connect more people to the [[Sydney Metro]] as a first- and last-mile service.<ref>{{Cite web|url=https://www.timeout.com/sydney/news/new-on-demand-sydney-buses-will-ferry-you-directly-to-the-new-sydney-metro-061419|title=New on-demand Sydney buses will ferry you directly to the Sydney Metro|website=Time Out Sydney|language=en|access-date=2019-07-22}}</ref><ref>{{Cite web|url=https://concreteplayground.com/sydney/travel-leisure/cooee-busways-metro-north-west|title=This New On-Demand Bus Will Drive You to the New Metro North West Railway|date=2019-06-17|website=Concrete Playground|access-date=2019-07-22}}</ref> In September 2019, the company reported residents took more than 20,000 rides on the Cooee service in less than three months, saving more than 21,000 vehicle kilometers by sharing a ride compared to driving a private vehicle, and saving nearly five metric tons of CO2 vehicle emissions.<ref>{{Cite web|url=http://smarthighways.net/australian-on-demand-transport-take-up-exceeds-expectation/#|title=Australian on-demand transport take-up exceeds expectation {{!}} Smart Highways Magazine: Industry News|website=smarthighways.net|access-date=2019-09-15}}</ref><ref>{{Cite web|url=https://thedriven.io/2019/09/04/on-demand-bus-service-strikes-chord-in-sydney-no-car-required/|title=On-demand bus service strikes chord in Sydney – no car required|last=Schmidt|first=Bridie|date=2019-09-04|website=The Driven|language=en-US|access-date=2019-09-15}}</ref> Cooee was also Australia's first demand-responsive transportation provider to fully integrate with Opal Connect, a new account-based ticketing system by [[Transport for NSW]].<ref>{{Cite web|url=https://www.zdnet.com/article/nsw-shifts-opal-towards-payment-platform-future-with-connect-launch/|title=NSW shifts Opal towards payment platform future with Connect launch|last=Chanthadavong|first=Aimee|website=ZDNet|language=en|access-date=2019-12-30}}</ref>

The same month, Via launched its first on-demand service specifically designed for senior citizens called Newton in Motion, or NewMo, in [[Newton, Massachusetts]].<ref>{{Cite web|url=https://www.wgbh.org/news/local-news/2019/07/07/newton-debuts-on-demand-senior-transportation-service|title=Newton Debuts On-Demand Senior Transportation Service|date=2019-07-08|website=News|language=en|access-date=2019-07-22}}</ref> The service is dedicated to residents over 60 years old who need rides to medical appointments, meaning there are wheelchair accessible vehicles to act as the City of Newton's paratransit service.<ref>{{Cite web|url=https://www.smartcitiesdive.com/news/via-launches-microtransit-for-seniors/557115/|title=Via launches microtransit for seniors|website=Smart Cities Dive|language=en-US|access-date=2019-07-22}}</ref><ref>{{Cite web|url=https://www.metro-magazine.com/mobility/news/734572/via-teams-for-launch-of-senior-focused-microtransit-service-in-mass|title=Via teams for launch of senior-focused microtransit service in Mass.|website=www.metro-magazine.com|access-date=2019-07-22}}</ref>

Via launched in [[Austin, Texas]] with a new service called Pickup on June 25, 2019 in partnership with [[Capital Metropolitan Transportation Authority]].<ref>{{Cite web|url=https://www.kvue.com/article/traffic/capmetro-introduces-new-on-demand-app-service-pickup/269-0ab058c9-057c-49c7-9804-0948ea75ae89|title=CapMetro introduces new on-demand app service 'Pickup'|website=KVUE|date=3 June 2019|access-date=2019-07-22}}</ref><ref>{{Cite web|url=https://www.metro-magazine.com/mobility/news/734668/via-announces-on-demand-public-transit-in-austin|title=Via announces on-demand public transit in Austin|website=www.metro-magazine.com|access-date=2019-07-22}}</ref> The on-demand network replaced Cap Metro's former MetroBus Route 470 in Manor, just outside of Austin. Cap Metro expanded Pickup's service zone in September 2019 to serve four other areas in Austin included in the MetroLink pilot program.<ref>{{Cite web|url=https://www.masstransitmag.com/alt-mobility/shared-mobility/press-release/21086337/via-transportation-cap-metro-partners-with-via-on-new-microtransit-service-in-manor|title=Cap Metro partners with Via on new microtransit service in Manor|website=www.MassTransitMag.com|language=en|access-date=2019-07-22}}</ref><ref>{{Cite web|url=https://www.kvue.com/article/news/local/capmetro-begins-operation-of-pickup-service/269-e13a2230-bafe-4c3a-a7da-b9c248794a62|title=CapMetro begins operation of Pickup service|website=KVUE|date=4 September 2019|access-date=2019-09-15}}</ref>

The same day in June 2019, Via also launched an on-demand network called Ride on Flex in partnership with the [[Montgomery County, Maryland|Montgomery County]] Department of Transportation in [[Maryland]].<ref>{{Cite web|url=http://www.nbcwashington.com/news/local/Pilot-On-Demand-Bus-Service-Begins-Operating-in-Montgomery-County-511850182.html|title=On-Demand Bus Service Begins Operating in Montgomery County|last=Paz|first=Christian|website=NBC4 Washington|language=en|access-date=2019-07-22}}</ref><ref>{{Cite web|url=https://bethesdamagazine.com/bethesda-beat/transit/countys-on-demand-bus-service-debuts/|title=County's On-Demand Bus Service Debuts|date=2019-06-26|website=Bethesda Magazine|language=en-US|access-date=2019-07-22}}</ref> The service marked yet another deployment in the Washington D.C. area, linking residents in Montgomery County to the [[Washington Metro|DC Metro]].<ref>{{Cite news|url=https://www.washingtonpost.com/express/2019/07/14/dcs-new-microtransit-programs-help-fill-gaps-between-trains-buses/|title=D.C.'s new microtransit programs help fill in the gaps between trains and buses|newspaper=Washington Post|language=en|access-date=2019-07-22}}</ref>

Via later announced a partnership with [[Hampton Jitney]] to offer flat-rate Via airport transfers and discounted rides to Hampton Jitney stops in Manhattan.<ref>{{Cite web|url=http://www.autorentalnews.com/335617/via-partners-with-hampton-jitney-to-launch-flat-rate-airport-service|title=Via Partners with Hampton Jitney to Launch Flat-Rate Airport Service|last=Staff|first=A. R. N.|website=www.autorentalnews.com|access-date=2019-07-22}}</ref>

On July 9, 2019, Via announced the appointment of [[Charles Rivkin|Charles H. Rivkin]] to its board of directors.<ref>{{Cite web|url=https://finance.yahoo.com/news/via-appoints-senior-u-diplomat-130000155.html|title=Via Appoints Senior U.S. Diplomat And Media Executive To Board|website=finance.yahoo.com|language=en-US|access-date=2019-07-22}}</ref> Rivkin is the Chairman and CEO of the [[Motion Picture Association of America]] (MPAA) and has more than 30 years of experience as a media executive and leading U.S. diplomat.<ref>{{Cite web|url=https://www.calcalistech.com/ctech/articles/0,7340,L-3766078,00.html|title=Ridesharing Company Via Adds Former U.S. Diplomat to Board|last=CTech|date=2019-07-10|website=CTECH - www.calcalistech.com|access-date=2019-07-22}}</ref><ref>{{Cite web|url=https://politi.co/32n2RIX|title=Dickson poised for committee approval|last=Mintz|first=Sam|website=POLITICO|language=en|access-date=2019-07-22}}</ref>

Via announced its first public [[autonomous vehicle]] deployment called BusBot on July 11, 2019.<ref name=":3">{{Cite web|url=https://www.businessinsider.com.au/meet-busbot-the-driverless-bus-being-trialled-by-the-nsw-government-that-you-hail-with-your-smartphone-2019-7|title=Meet BusBot, the driverless bus being trialled by the NSW government that you hail with your smartphone|last=Derwin|first=Jack|date=2019-07-12|website=Business Insider Australia|language=en|access-date=2019-07-22}}</ref> The driverless vehicle began serving residents on April 8, 2019 at an Australian retirement community in [[Toormina]], a suburb of [[Coffs Harbour]].<ref name=":4">{{Cite web|url=https://www.abc.net.au/news/2019-07-09/automated-vehicle-trial-in-retirement-village/11249332|title='We've got something really out-there': Retirees embrace automated tech|last=Timms|first=the Specialist Reporting Team's Penny|date=2019-07-09|website=ABC News|language=en-AU|access-date=2019-07-22}}</ref> Via partnered with local bus operator [[Busways]], [[Transport for NSW]], and technology provider [[EasyMile EZ10|EasyMile]] to operate BusBot. The deployment marks the second phase of BusBot's pilot program, with plans to operate in the community for 22 weeks, giving Via and its partners time to test increasingly advanced AV elements.<ref name=":5">{{Cite web|url=https://www.globalfleet.com/en/taxation-and-legislation/asia-pacific/news/unveils-autonomous-bus-service-australia|title=Via unveils autonomous bus service in Australia|last=Benjamin|date=2019-07-12|website=Global Fleet|language=en|access-date=2019-07-22}}</ref><ref name=":6">{{Cite web|url=https://venturebeat.com/2019/07/11/via-partners-with-busbot-to-launch-autonomous-bus-trial-in-new-south-wales/|title=Via partners with BusBot to launch autonomous bus trial in New South Wales|date=2019-07-11|website=VentureBeat|language=en-US|access-date=2019-07-22}}</ref>

Also in July, Via launched COTA Plus, an on-demand public transportation deployment in [[Columbus, Ohio]] in partnership with the [[Central Ohio Transit Authority]].<ref>{{Cite web|url=https://www.smartcitiesdive.com/news/via-launches-microtransit-pilot-in-columbus-oh-suburb/559120/|title=Via launches microtransit pilot in Columbus, OH suburb|website=Smart Cities Dive|language=en-US|access-date=2019-07-23}}</ref><ref>{{Cite web|url=https://radio.wosu.org/post/cota-launching-app-based-ride-service-grove-city|title=COTA Launching App-Based Ride Service In Grove City|last=Namigadde|first=Adora|website=radio.wosu.org|language=en|access-date=2019-07-23}}</ref> Following the partnership in Columbus, Via announced another on-demand transit partnership in [[Fort Worth, Texas]] called ZIPZONE.<ref>{{Cite news|url=https://www.star-telegram.com/news/local/community/fort-worth/article230133774.html|title=Need a ride to work? This service will connect you to TEXRail|work=Fort Worth Star Telegram}}</ref><ref>{{Cite web|url=https://www.masstransitmag.com/alt-mobility/shared-mobility/press-release/21089660/via-mobility-services-via-via-and-trinity-metro-launch-zipzone-connecting-fort-worth-residents-to-public-transit|title=Via and Trinity Metro launch ZIPZONE, connecting Fort Worth residents to public transit|website=www.MassTransitMag.com|language=en|access-date=2019-07-23}}</ref> The partnership marked Via's third major city deployment in Texas following both Arlington and Austin.

On August 5, 2019, Via launched “Rapid On Demand,” a new [[paratransit]] network in [[Grand Rapids, Michigan]].<ref>{{Cite web|url=https://nextcity.org/daily/entry/now-in-grand-rapids-paratransit-thats-ready-when-you-are|title=Now in Grand Rapids: Paratransit That's Ready When You Are|website=nextcity.org|language=en|access-date=2019-09-15}}</ref> The partnership marked one of the first times an American transit agency will upgrade its paratransit service with on-demand ride hailing technology, as opposed to pre-scheduling days in advance.<ref>{{Cite web|url=https://www.smartcitiesworld.net/news/news/the-rapid-and-via-team-for-on-demand-paratransit-4445|title=The Rapid and Via team for on-demand paratransit|website=Smart Cities World|language=En|access-date=2019-09-15}}</ref><ref>{{Cite web|url=https://www.axios.com/newsletters/axios-autonomous-vehicles-7df43ae2-3d94-4cda-bb3a-025fee497700.html|title=Axios Autonomous Vehicles|website=Axios|language=en|access-date=2019-09-15}}</ref>

Later that week, Via announced it expanded its service zone in Chicago citywide.<ref>{{Cite web|url=https://www.automotiveworld.com/news-releases/via-expands-citywide-in-chicago/|title=Via expands citywide in Chicago {{!}} Automotive World|website=www.automotiveworld.com|access-date=2019-09-15}}</ref><ref>{{Cite web|url=https://chicago.curbed.com/2019/8/6/20756758/via-cars-rideshare-expansion-chicago|title=Via launches $2.50 rideshares and expands to citywide service|last=Freund|first=Sara|date=2019-08-06|website=Curbed Chicago|access-date=2019-09-15}}</ref> Nearly doubling the size of the current operating zone, the expansion included several parts of the city least served by existing public transportation, supplementing the existing transit by providing first-and-last-mile connection for riders to-and-from all [[Chicago Transit Authority]] (CTA) and [[Metra]] stations.<ref>{{Cite web|url=https://www.smartcitiesdive.com/news/via-to-offer-flat-rate-trips-to-chicago-transit-stops/560394/|title=Via to offer flat-rate trips to Chicago transit stops|website=Smart Cities Dive|language=en-US|access-date=2019-09-15}}</ref><ref>{{Cite web|url=https://www.chicagotribune.com/business/transportation/ct-biz-via-ride-share-expansion-20190806-julnfavks5ajrnvbemjctaomru-story.html|title=Via ride-share expands to entire city, offers $2.50 rides to and from some transit stops|last=Wisniewski|first=Mary|website=chicagotribune.com|access-date=2019-09-15}}</ref>

Via unveiled its school bus routing and tracking platform "Via for Schools" on August 21, 2019 after winning a contract with the [[New York City Department of Education]], the largest school district in the United States.<ref name=":7">{{Cite web|url=https://www.fastcompany.com/90393225/new-york-citys-school-buses-will-now-be-automatically-routed-and-tracked-using-vias-algorithm|title=New York City's school buses will now be automatically routed and tracked using Via's algorithm|last=Anzilotti|first=Eillie|date=2019-08-21|website=Fast Company|language=en-US|access-date=2019-09-15}}</ref><ref name=":8">{{Cite web|url=https://gothamist.com/news/parents-will-be-able-to-track-nyc-school-buses-with-an-app|title=Parents Will Be Able To Track NYC School Buses With An App|last=staff/jen-chung|date=2019-08-23|website=Gothamist|language=en|access-date=2019-09-15}}</ref> Via for Schools is the first integrated, automated school bus routing, tracking, and communication platform in the world.<ref name=":9">{{Cite web|url=https://www.engadget.com/2019/08/21/via-shares-its-ride-pooling-technology-with-nyc-public-schools/|title=Via shares its ride-pooling technology with NYC public schools|website=Engadget|language=en|access-date=2019-09-15}}</ref>

At the end of August 2019, Via announced a new partnership with the city of [[Sault Ste. Marie, Ontario]], marking the company's second deployment in [[Canada]] and first in Ontario.<ref>{{Cite web|url=https://mobilesyrup.com/2019/09/11/sault-ste-marie-ontario-pilot-project-bus-ride-hailing/|title=Sault Ste. Marie, Ontario pilot project lets riders hail buses from an app|date=2019-09-11|website=MobileSyrup|language=en|access-date=2019-09-15}}</ref> The service "Sault Ste. Marie On-Demand" launched in September 2019 and utilizes the city's existing bus fleet.<ref>{{Cite web|url=https://www.saultstar.com/news/local-news/city-set-to-launch-on-demand-transit-app-sunday|title=City set to launch On Demand transit app Sunday|last1=September 4|first1=Elaine Della-Mattia More from Elaine Della-Mattia Published on|last2=September 4|first2=2019 {{!}} Last Updated|date=2019-09-04|website=Sault Star|language=en-CA|access-date=2019-09-15|last3=Edt|first3=2019 3:40 Pm}}</ref><ref>{{Cite web|url=https://www.sootoday.com/local-news/starting-sept-8-take-the-bus-whenever-you-want-between-the-hours-of-715-pm-and-midnight-1658252|title=Starting Sept. 8, take the bus whenever you want (*between the hours of 7:15 p.m. and midnight)|website=SooToday.com|language=en|access-date=2019-09-15}}</ref>

In September 2019, Via announced it will power a new transit deployment in partnership with [[Northeastern University]], a global research university in based in [[Boston]].<ref>{{Cite web|url=https://www.metro-magazine.com/mobility/news/735537/northeastern-u-taps-via-for-on-demand-safety-shuttle|title=Northeastern U. taps Via for on-demand safety shuttle|website=www.metro-magazine.com|access-date=2019-09-15}}</ref> Called "RedEye," the dynamically-routed transit network marks one of the first universities in North America to integrate ride hailing technology into its campus shuttle system.<ref>{{Cite web|url=https://news.northeastern.edu/2019/09/05/a-better-way-for-students-to-commute-at-night/|title=A better way for Northeastern University students to commute at night|website=news.northeastern.edu|language=en-US|access-date=2019-09-15}}</ref><ref>{{Cite web|url=https://www.masstransitmag.com/alt-mobility/shared-mobility/press-release/21096476/via-mobility-services-via-via-and-northeastern-university-offer-on-demand-safety-shuttle|title=Via and Northeastern University offer on demand safety shuttle|website=www.MassTransitMag.com|language=en|access-date=2019-09-15}}</ref> Later that month, Via announced a new partnership with [[Northwestern University]], making it the third major university to use Via's technology to develop on-demand student shuttles following Harvard and Northeastern University.<ref>{{Cite web|url=https://news.northwestern.edu/stories/2019/09/northwestern-partners-with-via-for-safe-ride-program/|title=Northwestern partners with Via for Safe Ride program|website=news.northwestern.edu|language=en-US|access-date=2019-12-30}}</ref>

Via Japan also announced a new service called BlueVia in [[Tokyo]] in September 2019.<ref name=":15">{{Cite web|url=https://urbantransportnews.com/via-launches-on-demand-mobility-bluevia-in-partnership-with-itochu/|title=Via launches on-demand mobility 'BlueVia' in partnership with ITOCHU|last=D'Silva|first=Krishtina|date=2019-09-25|website=Urban Transport News|language=en-US|access-date=2019-12-30}}</ref> The on-demand shuttle network is in cooperation with [[Nihon Kotsu]], one of the largest [[taxi]] and [[limousine]] operators in [[Japan]]. BlueVia allows Itochu employees to hail a ride on-demand during their daily commutes and between meetings.<ref name=":16">{{Cite web|url=http://www.itochu.co.jp/en/news/press/2019/190924.html|title=ITOCHU Announces Introduction of an On-demand Ride Sharing Service Provided by Via Mobility Japan {{!}} Press Releases|website=ITOCHU Corporation|language=en|access-date=2019-12-30}}</ref>

At the end of September 2019, Via announced new on-demand public transportation services in both [[Jersey City, New Jersey]] and [[Birmingham, Alabama]].<ref name="newyork.cbslocal.com">{{Cite web|url=https://newyork.cbslocal.com/2019/09/19/jersey-city-ride-sharing-buses-via-stephen-fulop/|title=Jersey City Set To Roll Out 6-Passenger Via Ride-Sharing Buses|date=2019-09-19|language=en-US|access-date=2019-12-30}}</ref><ref>{{Cite web|url=https://www.al.com/news/2019/12/birmingham-launches-on-demand-transit-service.html|title=Birmingham launches on-demand transit service|date=2019-12-03|website=al|language=en|access-date=2019-12-30}}</ref><ref>{{Cite web|url=https://www.freightwaves.com/news/via-on-demand-mobility-app-rethinks-public-transit-in-birmingham-and-atlantas-buckhead|title=Via, on-demand mobility app, rethinks public transit in Birmingham and Atlanta's Buckhead|date=2019-09-30|website=FreightWaves|language=en-US|access-date=2019-12-30}}</ref> Jersey City Mayor [[Steven Fulop]] cited a lack of funding from [[NJ Transit]] when announcing his plans to develop a new form of public transportation for the New York-adjacent metropolis.<ref name="newyork.cbslocal.com"/> The service in Birmingham launched in December, and Jersey City planned to begin operations in 2020.<ref>{{Cite web|url=https://www.wbrc.com/2019/09/24/birmingham-will-soon-launch-new-on-demand-ride-sharing-service/|title=Birmingham will soon launch new, on-demand ride-sharing service|last=Patterson|first=Catherine|website=WBRC-TV|language=en-US|access-date=2019-12-30}}</ref>

In October 2019, the City of [[Cupertino, California]] announced that it chose Via to develop a new on-demand public transportation system, providing more efficient connections to the [[Caltrain|CalTrain]] and increase access to public transit across the city.<ref>{{Cite web|url=http://social.techcrunch.com/2019/10/07/via-and-city-of-cupertino-are-launching-an-on-demand-public-transit-network/|title=Via is launching an on-demand public transit network in the city of Cupertino|website=TechCrunch|language=en-US|access-date=2019-12-30}}</ref> Cupertino, with a population of 60,000 residents, balloons to approximately 150,000 people during the weekdays as a result of a huge influx of commuters, most of them headed to the city’s largest employer, [[Apple Inc.|Apple]].<ref name=":10">{{Cite web|url=https://www.sfchronicle.com/business/article/On-demand-shuttles-to-serve-Apple-hometown-s-14494083.php|title=On-demand shuttles to serve Apple hometown's 'transit desert'|date=2019-10-07|website=SFChronicle.com|language=en-US|access-date=2019-12-30}}</ref> The new [[Apple Park]] campus has more than 11,000 parking spaces, with parking occupying more square feet than the spaceship-like building.<ref name=":10" />

In November 2019, Via partnered with the District of Columbia Mayor’s Office for Veterans Affairs (MOVA) and the Department of For-Hire Vehicles (DFHV) to launch VetsRide, an on-demand shared ride program that provides veterans with access to free transportation to medical, educational, employment, and other opportunities.<ref>{{Cite web|url=https://www.engadget.com/2019/11/11/via-ridesharing-vetrides-veterans-dc/|title=Via now provides veterans with free rides in the DC area|website=Engadget|language=en|access-date=2019-12-30}}</ref>

Later that month, Via announced its first service in [[Utah]] in partnership with [[Utah Transit Authority]] (UTA).<ref>{{Cite web|url=https://kutv.com/news/local/via-launches-first-service-in-salt-lake-city-with-uta|title=Via launches first service in Salt Lake City with UTA|last=Weaver|first=Jennifer|date=2019-11-22|website=KUTV|access-date=2019-12-30}}</ref> Called UTA On-Demand, the dynamically routed public transportation system connects residents to suburban areas of [[Salt Lake City]] including [[Bluffdale, Utah|Bluffdale]], [[Draper, Utah|Draper]], [[Herriman, Utah|Herriman]], [[Riverton, Utah|Riverton]] and [[South Jordan, Utah|South Jordan]].<ref>{{Cite web|url=https://www.ksl.com/article/46679250/uta-ride-share-company-launch-salt-lake-county-microtransit-pilot-program|title=UTA, ride-share company launch Salt Lake County microtransit pilot program|website=www.ksl.com|language=en|access-date=2019-12-30}}</ref> The project intends to further enhance connectivity to [[TRAX (light rail)|TRAX]] and [[FrontRunner]] lines, as well as to key business districts and important destinations in the community.<ref>{{Cite web|url=http://kjzz.com/news/local/via-launches-first-service-in-salt-lake-city-with-uta|title=Via launches first service in Salt Lake City with UTA|last=Weaver|first=Jennifer|date=2019-11-22|website=KJZZ|access-date=2019-12-30}}</ref>

At the end of November 2019, Via and [[Canterbury Regional Council|Environment Canterbury]] announced a new partnership to overhaul public transportation in [[Timaru, New Zealand]], replacing fixed-route transportation with on-demand, dynamically routed transit.<ref>{{Cite web|url=https://www.smartcitiesworld.net/news/news/new-zealands-timaru-prepares-to-throw-out-bus-timetables-in-favour-of-on-demand-public-transport-4827|title=New Zealand's Timaru prepares to throw out bus timetables in favour of on-demand services|website=Smart Cities World|language=En|access-date=2019-12-30}}</ref><ref>{{Cite web|url=https://www.stuff.co.nz/timaru-herald/news/117808413/ritchies-confirmed-as-provider-for-timarus-on-demand-transport-service|title=Ritchies confirmed as provider for Timaru's on demand transport service|website=Stuff|language=en|access-date=2019-12-30}}</ref> The service will begin with a two-month pilot phase in February 2020, followed by an official roll-out in April 2020.<ref>{{Cite web|url=https://www.rnz.co.nz/news/national/404486/bus-fare-hike-and-tech-provider-for-new-service-announced|title=Bus fare hike and tech provider for new service announced|date=2019-11-29|website=RNZ|language=en-nz|access-date=2019-12-30}}</ref>

In December 2019, Via partnered with Brazilian transit operator Sindiônibus to launch TopBus+ in [[Fortaleza]], making it Via's second on-demand public transportation network in Brazil.<ref>{{Cite web|url=https://www.opovo.com.br/noticias/fortaleza/2019/12/03/aplicativo-de-transporte-coletivo-comeca-a-funcionar-nesta-quarta-feira.html|title=Aplicativo de transporte coletivo começa a funcionar nesta quarta-feira|last=Povo|first=O.|date=2019-12-03|website=Fortaleza|language=pt-br|access-date=2019-12-30}}</ref> At launch, riders can request a ride anywhere within the Centro region, Iracema Beach, Aldeota, Mucuripe, Varjota, Papicu, City 2000, Cocó, Joaquim Távora, Fatima, Benfica, as well as some major shopping malls and area universities.<ref>{{Cite web|url=https://tribunadoceara.com.br/noticias/mobilidadeurbana/topbus-app-de-transporte-coletivo-sob-demanda-comeca-a-operar-em-fortaleza/|title=App de transporte coletivo sob demanda começa a operar em Fortaleza|website=tribunadoceara.com.br|access-date=2019-12-30}}</ref>

=== ViaVan ===
In September 2017, Via formed a joint venture with Mercedes-Benz Vans to establish [[ViaVan]], designed to spread on-demand shuttle services in Europe. ViaVan launched its first operations in March 2018 in Amsterdam. In January 2021, Via changed its European name from ViaVan to Via. The company is now known solely as Via throughout Europe and around the world.<ref>{{Cite web|date=2021-01-13|title=A message from ViaVan CEO Chris Snyder|url=http://ridewithvia.com/news/a-message-from-viavan-ceo-chris-snyder/|access-date=2021-05-18|website=Via Transportation|language=en-US}}</ref>

[[Arriva]] UK Bus launched [[ArrivaClick]], an on-demand app developed through a partnership with Via, in [[Kent]] in March 2017. Via launched Savy, an app using Via's on-demand ride-sharing technology and a fleet of vehicles owned by the company, in [[Queenstown, New Zealand]] in November 2017.<ref>{{cite web|url=https://www.odt.co.nz/regions/queenstown/ride-share-service-savy-launched-5-flat-fare|title=Ride-share service Savy launched with $5 flat fare|access-date=6 September 2018}}</ref>

In December 2017, ViaVan announced a new partnership with the Berliner Verkehrsbetriebe (BVG) and Mercedes-Benz Vans to establish the largest public sector on-demand transit deployment in the world. Named BerlKönig, the Berlin fleet would contain 300 vehicles and would be launched in spring 2018.<ref>{{cite news | url=https://nypost.com/2017/06/06/nycs-yellow-cabs-are-adding-a-carpooling-option/ | title=NYC's Yello Cabs are Adding a Carpooling Option | work=[[New York Post]] | first=Richard | last=Morgan | date=June 6, 2017}} {{verify source |date=September 2019 |reason=This ref was deleted Special:Diff/897538874 by a bug in VisualEditor and later restored by a bot from the original cite located at Special:Permalink/897522984 cite #13 – verify the cite is accurate and delete this template. [[User:GreenC bot/Job 18]]}}</ref>

In April 2018, ViaVan launched in London and operated initially in central London Zones 1 and 2.<ref>{{Cite web|url=https://www.businessinsider.com/uber-rival-viavan-just-launched-in-london-2018-4|title=Another cheap new Uber rival called ViaVan just launched in London|last=Ghosh|first=Shona|website=Business Insider|access-date=2019-05-17}}</ref><ref>{{Cite web|url=https://www.engadget.com/2018/04/03/viavan-service-in-london/|title=Mercedes' ridesharing ViaVan service comes to London|website=Engadget|language=en|access-date=2019-05-17}}</ref>

ViaVan launched in Milton Keynes, Buckinghamshire in October 2018, making it the company's fourth deployment in Europe.<ref>{{Cite web|url=https://www.fleetnews.co.uk/news/fleet-industry-news/2018/10/24/mercedes-benz-and-via-launch-viavan-shared-ride-service-in-milton-keynes|title=Mercedes-Benz and Via launch ViaVan shared ride service in Milton Keynes|website=www.fleetnews.co.uk|language=en|access-date=2019-05-17}}</ref>

In February 2019, ViaVan announced a new partnership with Transport for London (TfL) for a 1-year demand responsive bus pilot in the borough of Sutton.<ref>{{Cite web|url=https://www.newmobility.global/future-transportation/viavan-launched-shared-ride-service-london/|title=ViaVan launched shared ride service in London|last=Alex|date=2018-04-06|website=New Mobility|language=en-GB|access-date=2019-05-17}}</ref> The service operates in collaboration with Go-Ahead London and uses dynamically routed, on-demand buses.

In April 2019, ViaVan and Arriva launched the third deployment of ArrivaClick in the Drummond Estate development in Leicester, England, one of the largest new housing developments in the East Midlands.<ref>{{Cite web|url=http://www.route-one.net/articles/Business%20Deals/ArrivaClick_set_to_be_catalyst_for_large_development_in_Leicester|title=ArrivaClick set to be catalyst for large development in Leicester|last=http://www.cromwellstudios.co.uk|first=Cromwell Studios Web Services-Website Design|website=Route One|language=EN|access-date=2019-05-17}}</ref> The partnership also represents the first time in the UK that a Section 106 agreement has been used to fund a digitised Demand Responsive Transport (DRT) service.

In May 2019, ViaVan partnered with [[Transport for London]] (TfL) to launch an on-demand public transportation pilot in [[Sutton, London|Sutton]].<ref>{{Cite web|url=https://www.gizmodo.co.uk/2019/05/tfl-just-launched-an-on-demand-bus-service-in-one-area-of-london/|title=TfL Just Launched an On-Demand Bus Service in One Area of London|website=Gizmodo UK|language=en|access-date=2019-07-22}}</ref> The demand-responsive bus service operated by [[Go-Ahead Group|Go-Ahead]] aims to link more people to existing TfL transit and reduce the need for private car ownership.<ref>{{Cite web|url=https://vanfleetworld.co.uk/viavan-mercedes-benz-partners-with-tfl-to-launch-gosutton/|title=ViaVan & Mercedes-Benz partners with TfL to launch GoSutton|date=2019-05-28|website=Van Fleet World|language=en-US|access-date=2019-07-22}}</ref>


ViaVan reported it had successfully completed the pilot phase of an on-demand, dynamic{{what|date=January 2022}} corporate shuttle at the Mercedes-Benz Bremen plant in [[Bremen|Bremen, Germany]] on June 28, 2019.<ref>{{Cite web|url=https://emobilitaetblog.de/mobility-startups/viavan/|title=ViaVan Ride-Sharing mit Daimler Via {{!}} eMobilität der Blog|website=E-Mobilität – Blog|language=de-DE|access-date=2019-07-22}}</ref> Due to the success of the pilot program, ViaVan and Mercedes-Benz announced they would be launching additional corporate campus solutions{{buzzword inline|date=May 2021}} at other Mercedes-Benz plants.<ref>{{Cite web|url=https://vision-mobility.de/news/via-van-macht-mitarbeiter-mobil-im-daimler-werk-bremen-4273.html|title=Via Van macht Mitarbeiter mobil im Daimler-Werk Bremen|website=VISION mobility|language=de|access-date=2019-07-22}}</ref><ref>{{Cite web|url=https://blog.mercedes-benz-passion.com/2019/06/viavan-bringt-ridepooling-ins-mercedes-benz-werk-bremen/|title=ViaVan bringt Ridepooling ins Mercedes-Benz Werk Bremen|last=Jordan|first=Markus|date=2019-06-28|website=Mercedes-Benz Passion Blog / Mercedes Benz, smart, Maybach, AMG|language=de-DE|access-date=2019-07-22}}</ref>
The company started by launching their own [[Carpool|rideshare]] operations in [[Manhattan]] in 2013 and spent the next several years leveraging their experience as operators to refine their technology and algorithms.<ref>{{Cite news|title=Global TransitTech provider Via focuses on high-impact software for public mobility|work=Mass Transit Magazine|url=https://www.masstransitmag.com/alt-mobility/shared-mobility/car-sharing/press-release/21250384/via-transportation-global-transittech-provider-via-focuses-on-highimpact-software-for-public-mobility|access-date=2022-02-01}}</ref><ref>{{Cite web|title=Via Raises $27M For Its Flat-Rate $5 Urban Carpool-Style Ride Sharing Service|url=https://social.techcrunch.com/2015/04/02/via-raises-27m-for-its-flat-rate-5-urban-carpool-style-ride-sharing-service/|access-date=2022-02-01|website=TechCrunch|language=en-US}}</ref>


In July, 2019, ViaVan launched [[Malta]]'s first-ever ridesharing service called Cool.<ref>{{Cite web|url=https://businessmalta.com/cool-ride-pooling-service-launches-in-malta/4151/|title=Cool Ride-Pooling service launches in Malta|last=Keszthelyi|first=Christian|date=2019-07-10|website=Business Malta|language=en-GB|access-date=2019-07-23}}</ref> The service covered 28 Maltese neighborhoods at launch, with plans to expand to the entire [[Island country|island nation]].<ref>{{Cite web|url=https://siliconcanals.com/news/cool-a-ride-sharing-app-powered-by-viavan-launches-in-malta/|title=Cool, a ride-sharing app powered by ViaVan launches in Malta|date=2019-07-17|website=Silicon Canals|language=en-US|access-date=2019-07-23}}</ref>
In 2017, Via signed its TransitTech customer [[Capital Metropolitan Transportation Authority]] in [[Austin, Texas]].<ref>{{Cite web|date=3 June 2019|title=CapMetro introduces new on-demand app service 'Pickup'|url=https://www.kvue.com/article/traffic/capmetro-introduces-new-on-demand-app-service-pickup/269-0ab058c9-057c-49c7-9804-0948ea75ae89|access-date=2019-07-22|website=KVUE}}</ref><ref>{{Cite web|title=Via announces on-demand public transit in Austin|url=https://www.metro-magazine.com/mobility/news/734668/via-announces-on-demand-public-transit-in-austin|access-date=2019-07-22|website=www.metro-magazine.com}}</ref> The pilot project called Pickup replaced Cap Metro's former MetroBus Route 470 in Manor with a dynamically routed, on-demand shuttle.<ref>{{Cite web|title=CapMetro Marks First Milestone in Project Connect, Brings On-Demand Service to Dessau Neighborhood|url=https://www.capmetro.org/news/details/2021/06/22/capmetro-marks-first-milestone-in-project-connect-launches-pickup-dessau|access-date=2022-02-01|website=capmetro|language=en}}</ref><ref>{{Cite web|title=Cap Metro partners with Via on new microtransit service in Manor|url=https://www.masstransitmag.com/alt-mobility/shared-mobility/press-release/21086337/via-transportation-cap-metro-partners-with-via-on-new-microtransit-service-in-manor|access-date=2019-07-22|website=www.MassTransitMag.com|language=en}}</ref><ref>{{Cite web|date=4 September 2019|title=CapMetro begins operation of Pickup service|url=https://www.kvue.com/article/news/local/capmetro-begins-operation-of-pickup-service/269-e13a2230-bafe-4c3a-a7da-b9c248794a62|access-date=2019-09-15|website=KVUE}}</ref>


ViaVan also received a three-year license renewal from Transport for London in July, 2019.<ref>{{Cite web|url=https://london-informer.com/578979/viavan-receives-3-year-license-renewal-from-tfl-in-london-taxipoint-taxi-news-uk-black-cabs-taxipoint-taxi-news/|title=ViaVan Receives 3-Year License Renewal from TfL in London {{!}} TaxiPoint Taxi News {{!}} UK {{!}} Black cabs – TaxiPoint Taxi News|last=Informer|first=London|date=2019-07-16|website=London Informer|language=en-US|access-date=2019-07-23}}</ref> The company announced it provided more than 7 million rides in London since launching, saving 3 million vehicle kilometers by pooling multiple passengers into shared vehicles, resulting in more than 600,000 kilograms of CO2 saved.<ref>{{Cite web|url=https://www.metro-magazine.com/mobility/news/734872/transport-for-london-renews-viavan-microtransit-service-for-3-years|title=Transport for London renews ViaVan microtransit service for 3 years|website=www.metro-magazine.com|access-date=2019-07-23}}</ref><ref>{{Cite web|url=http://smarthighways.net/viavan-receives-3-year-license-renewal-from-tfl-in-london/|title=ViaVan receives 3 year license renewal from TfL in London {{!}} Smart Highways Magazine: Industry News|website=smarthighways.net|access-date=2019-07-23}}</ref>
Via focused on growing the TransitTech software business, signing a number of contracts with cities such as [[Jersey City, New Jersey|Jersey City]], [[Cupertino, California|Cupertino]], and [[Birmingham, Alabama|Birmingham]]<ref name="newyork.cbslocal.com">{{Cite web|date=2019-09-19|title=Jersey City Set To Roll Out 6-Passenger Via Ride-Sharing Buses|url=https://newyork.cbslocal.com/2019/09/19/jersey-city-ride-sharing-buses-via-stephen-fulop/|access-date=2019-12-30|language=en-US}}</ref><ref>{{Cite web|date=2019-12-03|title=Birmingham launches on-demand transit service|url=https://www.al.com/news/2019/12/birmingham-launches-on-demand-transit-service.html|access-date=2019-12-30|website=al|language=en}}</ref><ref>{{Cite web|title=Via is launching an on-demand public transit network in the city of Cupertino|url=http://social.techcrunch.com/2019/10/07/via-and-city-of-cupertino-are-launching-an-on-demand-public-transit-network/|access-date=2019-12-30|website=TechCrunch|language=en-US}}</ref> and transit agencies such as [[King County Metro]] in [[Seattle]], [[Utah Transit Authority]] (UTA) in [[Salt Lake City]], and the [[Roads and Transport Authority (Dubai)|Roads & Transport Authority]] in [[Dubai]].<ref>{{Cite web|date=2019-04-16|title=Need a ride to light rail? Metro launches shuttles to Tukwila, South Seattle transit stations|url=https://www.seattletimes.com/seattle-news/transportation/need-a-ride-to-light-rail-metro-launches-shuttles-to-tukwila-south-seattle-transit-stations/|access-date=2019-05-17|website=The Seattle Times|language=en-US}}</ref><ref>{{Cite web|last=Weaver|first=Jennifer|date=2019-11-22|title=Via launches first service in Salt Lake City with UTA|url=https://kutv.com/news/local/via-launches-first-service-in-salt-lake-city-with-uta|access-date=2019-12-30|website=KUTV}}</ref><ref>{{Cite web|title=Dubai’s ‘Bus-on-Demand’ service records phenomenal growth, RTA says|url=https://gulfnews.com/uae/transport/dubais-bus-on-demand-service-records-phenomenal-growth-rta-says-1.84747016|access-date=2022-02-01|website=gulfnews.com|language=en}}</ref> Via also began to sell to new customers including universities such as [[Harvard University]], [[Northwestern University]], and [[New York University]];<ref>{{Cite web|title=Via Transportation Networking & Information Session|url=https://employers.ocs.fas.harvard.edu/event/transportation-networking-information-session|access-date=2019-05-17|website=employers.ocs.fas.harvard.edu|language=en}}</ref><ref>{{Cite web|title=Northwestern partners with Via for Safe Ride program|url=https://news.northwestern.edu/stories/2019/09/northwestern-partners-with-via-for-safe-ride-program/|access-date=2019-12-30|website=news.northwestern.edu|language=en-US}}</ref><ref>{{Cite web|last=Fadem|first=Rachel|date=2021-04-09|title=How will Safe Ride’s partnership with Via affect NYU students?|url=https://nyunews.com/news/2021/04/09/nyu-partners-with-via-for-safe-ride/|access-date=2022-02-01|website=Washington Square News}}</ref> transit operators such as [[Go-Coach|Go Coach]], [[Stagecoach Group]], and [[Stuttgarter Straßenbahnen]];<ref>{{Cite web|date=2020-04-15|title=DRT network launched in response to coronavirus|url=http://www.passengertransport.co.uk/2020/04/operator-launches-drt-network-in-response-to-coronavirus/|access-date=2022-02-01|website=Passenger Transport {{!}} News, Views & Analysis|language=en-US}}</ref><ref>{{Cite web|date=2020-05-15|title=Stagecoach to launch DRT service|url=https://www.busandcoachbuyer.com/stagecoach-to-launch-drt-service/|access-date=2022-02-01|website=Bus & Coach Buyer|language=en-GB}}</ref><ref>{{Cite web|date=2021-01-05|title=SSB Flex 2.0 - ViaVan powers Stuttgart's next generation of on-demand public transport|url=https://ridewithvia.com/news/ssb-flex-2-0-viavan-powers-stuttgarts-next-generation-of-on-demand-public-transport/|access-date=2022-02-01|website=Via Transportation|language=en-US}}</ref> and corporations such as [[Google]], [[BASF]], and [[Itochu]].<ref name=":15" /><ref>{{Cite web|last=Steven|date=2018-09-20|title=Mercedes Vans and BASF start with corporate shuttle service ViaVan|url=https://www.fleeteurope.com/fr/connected-smart-mobility/europe/news/mercedes-vans-and-basf-start-corporate-shuttle-service-viavan|access-date=2022-02-01|website=Fleet Europe|language=en}}</ref><ref>{{Cite web|last=Bookmark +|first=METRO Staff •|title=MTI Study Evaluates Google’s Microtransit Pilot for Future of Commuting|url=https://www.metro-magazine.com/10145668/mti-study-evaluates-googles-microtransit-pilot-for-future-of-commuting|access-date=2022-02-01|website=www.metro-magazine.com}}</ref>


ViaVan announced a new public transportation deployment on behalf of Berliner Verkehrsbetriebe (BVG) in August 2019 called “BerlKönig BC” serving as first-and-last-mile connection to [[Rapid transit in Germany|U-Bahn]] railway stations traditionally underserved by fixed route services.<ref>{{Cite web|url=https://www.busundbahn.de/nachrichten/mobilitaetsservices/detail/news/berlkoenig-bc-bindet-umland-an.html|title=BerlKönig BC bindet Umland an|website=www.busundbahn.de|language=de|access-date=2019-09-15}}</ref> BerlKönig BC is the second service ViaVan and BVG have worked on together, following on the heels of their first BerlKönig service, which launched in central Berlin in September 2018.<ref name="berliner-zeitung.de">{{Cite web|url=https://www.berliner-zeitung.de/berlin/verkehr/sharing/berlkoenig-diese-personen-nutzen-den-bvg-rufbus-am-liebsten-33132336|title=Berlkönig: Diese Personen nutzen den BVG-Rufbus am liebsten|date=2019-09-07|website=Berliner Zeitung|language=de-DE|access-date=2019-09-15}}</ref><ref name=autogenerated1>{{Cite news|url=https://www.zeit.de/news/2019-09/07/eine-million-fahrgaeste-nutzen-rufbus-dienst-berlkoenig|title=Verkehr: Eine Million Fahrgäste nutzen Rufbus-Dienst Berlkönig|last=dpa|date=2019-09-07|work=Die Zeit|access-date=2019-09-15|language=de-DE|issn=0044-2070}}</ref>
Via unveiled its school bus routing and tracking platform on August 21, 2019 after winning a contract with the [[New York City Department of Education]], the largest school district in the United States.<ref name=":7" /><ref name=":8" /> The platform is the first integrated, automated school bus routing, tracking, and communication platform in the world.<ref name=":9" />


In September 2019, ViaVan announced its first dynamically routed transit solution{{buzzword inline|date=May 2021}} in [[Finland]] in partnership with the [[Helsinki Regional Transport Authority]] (HSL).<ref>{{Cite web|url=https://siliconcanals.com/news/ride-sharing-startup-viavan-launches-first-on-demand-mobility-service-in-finland/|title=Uber rival European ride-sharing startup ViaVan launches first on-demand mobility service in Finland|date=2019-09-17|website=Silicon Canals|language=en-US|access-date=2019-12-30}}</ref><ref>{{Cite web|url=https://urbantransportnews.com/viavan-launches-its-first-on-demand-mobility-service-in-finland-with-hsl/|title=ViaVan launches its first on-demand mobility service in Finland with HSL|last=D'Silva|first=Krishtina|date=2019-09-17|website=Urban Transport News|language=en-US|access-date=2019-12-30}}</ref> The service operates in [[Espoo]], allowing riders to book an on-demand trip and connect to Metro and train stations in the operating zone.<ref>{{Cite web|url=https://www.smartcitiesworld.net/news/news/viavan-launches-first--and-last-mile-transit-solution-in-finland-4591|title=ViaVan launches first- and last-mile transit solution in Finland|website=Smart Cities World|language=En|access-date=2019-12-30}}</ref>
In 2020, Via debuted its paratransit solution and signed key contracts with the [[Hampton Roads Transit|Transportation District Commission of Hampton Roads]] (HRT) in [[Norfolk, Virginia|Norfolk]], [[Virginia]] and [[Green Bay Metro]] in [[Green Bay, Wisconsin]].<ref name=":17" /><ref name=":18" /><ref name=":19" />


In October 2019, ViaVan launched the UK’s first fully electric fleet serving on-demand shared rides in Milton Keynes.<ref>{{Cite web|url=https://www.fleeteurope.com/en/smart-mobility/europe-united-kingdom/news/viavan-launches-all-electric-ride-sharing-scheme-uk|title=ViaVan launches all-electric ride sharing scheme in UK|last=Alison|date=2019-10-25|website=Fleet Europe|language=en|access-date=2019-12-30}}</ref> The service began by adding five electric [[Mercedes-Benz Vito]] {{not a typo|eTourers}} to its fleet with plans to expand the fleet of on-demand shuttles to thirty electric vehicles by 2020.<ref>{{Cite web|url=https://fleetworld.co.uk/viavan-introduces-uk-first-fully-electric-on-demand-shared-ride-service/|title=ViaVan introduces 'UK first' fully electric on-demand shared ride service|date=2019-10-25|website=Fleet World|language=en-GB|access-date=2019-12-30}}</ref> The funding through [[Milton Keynes Council]] supports the Department for Transport’s initiatives around [[Ultra-low-emission vehicle|Ultra Low Emission Vehicles]], which aims to help cities meet targets for reducing carbon emissions and provide an efficient and sustainable on-demand service for passengers.<ref>{{Cite web|url=https://www.taxi-point.co.uk/post/viavan-announces-first-fully-electric-fleet-for-shared-ride-service-in-the-uk|title=TaxiPoint Taxi News {{!}} Post|website=TaxiPoint Taxi News {{!}} UK {{!}} Black cabs|language=en|access-date=2019-12-30}}</ref>
In October 2020, Via acquired the logistics company Fleetonomy to accelerate its entry into the last-mile deliveries industry.<ref name=":2" /> In March 2021, Via purchased the transportation planning platform Remix for $100M to create the first end-to-end TransitTech platform for cities and transit agencies.<ref name=":10" />


Later that month, ViaVan began operating the third public sector deployment of its technology for on-demand shared rides in Germany in the City of [[Bielefeld]].<ref>{{Cite web|url=https://www.westfalen-blatt.de/OWL/Bielefeld/Bielefeld/4013673-Kleinbus-kommt-seit-Montag-auf-Anforderung-per-Telefon-oder-App-mit-Video-Mit-Mobiel-Sprinter-Antonflexibel-durch-Sennestadt|title=Mit Mobiel-Sprinter Antonflexibel durch Sennestadt|last=Bollig|first=Peter|website=Westfalen-Blatt|language=de-DE|access-date=2019-12-30}}</ref> Called Anton, the on-demand public transportation service is a direct partnership with local public transit operator moBiel, the company behind Germany's [[Bielefeld Stadtbahn]].<ref>{{Cite web|url=https://internationalfleetworld.com/viavan-launches-new-on-demand-shared-ride-service-in-germany/|title=ViaVan launches new on-demand shared ride service in Germany|date=2019-10-29|website=International Fleet World|language=en-GB|access-date=2019-12-30}}</ref><ref>{{Cite web|url=https://emobilitaetblog.de/viavan-startet-on-demand-ridesharing-in-bielefeld/|title=ViaVan moBiel starten Ridesharing Bielefeld {{!}} eMobilität Blog|last=Brecht|first=Michael|date=2019-11-04|website=E-Mobilität – Blog|language=de-DE|access-date=2019-12-30}}</ref>
By 2021, Via had more than 500 TransitTech deployments in more than 35 countries around the world including the United States, Germany, and United Kingdom.<ref name=":20" />


In November 2019, ViaVan partnered with the Netherland-based oil and gas company [[Royal Dutch Shell|Shell]] to launch a fast-charging shared electric mobility project in Amsterdam.<ref>{{Cite web|url=https://www.businessinsider.nl/viavan-shell-amsterdam-elektrisch/|title=Shell en Uber-concurrent ViaVan starten elektrische deeltaxidienst in Amsterdam – die begint met een paar auto's, maar doel is 100% elektrisch|date=2019-11-07|website=Business Insider Nederland|language=nl-NL|access-date=2019-12-30}}</ref> The program integrates ViaVan’s on-demand technology and operations, “Shell Recharge” technology, and charging station infrastructure.<ref>{{Cite web|url=https://www.just-auto.com/news/viavan-and-shell-to-smarten-up-amsterdam-ev-charging_id192017.aspx|title=ViaVan and Shell to smarten up Amsterdam EV charging|date=2019-11-07|website=www.just-auto.com|access-date=2019-12-30}}</ref>
In November 2021, Via completed a $130M Series G round of financing at a $3.3B [[Valuation (finance)|valuation]]. The round was led by [[Janus Henderson]], and had participation from several other funds including [[BlackRock|Blackrock]], ION, and Koch Disruptive Technologies.<ref>{{Cite web|title=Via raises $130M to expand on-demand shuttle software business|url=https://social.techcrunch.com/2021/11/30/via-raises-130m-to-expand-on-demand-shuttle-software-business/|access-date=2022-02-01|website=TechCrunch|language=en-US}}</ref><ref>{{Cite news|last=Davalos|first=Jackie|date=2021-11-30|title=Public-Transit Tech Startup Via Snags $3.3 Billion Valuation in Funding Round|work=[[Bloomberg News|Bloomberg]]|url=https://www.bloomberg.com/news/articles/2021-11-30/public-transit-tech-startup-via-snags-3-3-billion-valuation|access-date=2022-02-01}}</ref> These funds join existing investors including [[Exor (company)|Exor]], 83North, Broadscale Group, Ervington Investments, [[Hearst Communications|Hearst Ventures]], Planven Ventures, [[Pitango]], and RiverPark Ventures.<ref>{{Cite web|title=On-demand shuttle startup Via hits $2.25 billion valuation on latest funding round led by Exor|url=https://social.techcrunch.com/2020/03/31/on-demand-shuttle-startup-via-hits-2-25-billion-valuation-on-latest-funding-round-led-by-exor/|access-date=2022-02-01|website=TechCrunch|language=en-US}}</ref>


In May 2020, ViaVan partnered with [[Transport for Wales]] to launch a demand-responsive transport service called [[Fflecsi]] in [[Wales]].<ref>{{Cite web|title=fflecsi {{!}} Transport for Wales|url=https://trc.cymru/node/1496|access-date=2021-06-12|website=trc.cymru}}</ref><ref>{{Cite web|title=Pembrokeshire bus service Fflecsi moving into top gear as lockdown eases. See details here|url=https://www.westerntelegraph.co.uk/news/19271544.pembrokeshire-bus-service-fflecsi-hosting-online-info-event/|access-date=2021-06-12|website=Western Telegraph|language=en}}</ref> It operates as a pilot project across various principal areas of Wales, with operations expanding through 2021. It was launched during the [[COVID-19 pandemic in Wales]] to provide public transport for key workers during lockdowns, a physically distanced transport service, and improving the transport connections in many rural areas of Wales.
In December 2021, Via discontinued the last of their remaining direct-to-consumer rideshare operations to focus the business exclusively on the growing TransitTech business.<ref>{{Cite web|last=Orbach|first=Meir|date=2021-12-15|title=Via terminating NYC ride-sharing service to focus on public transit offering|url=https://www.calcalistech.com/ctech/articles/0,7340,L-3925119,00.html|access-date=2022-02-01|website=CTECH - www.calcalistech.com}}</ref><ref>{{Cite web|title=Via's personal ride-hailing will shut down next week|url=https://www.engadget.com/via-ride-hailing-service-shutdown-231321466.html|access-date=2022-02-01|website=Engadget|language=en-US}}</ref> Via also announced that the business had surpassed an annual revenue run rate of $100M.<ref>{{Cite web|title=StackPath|url=https://www.masstransitmag.com/alt-mobility/shared-mobility/car-sharing/press-release/21250384/via-transportation-global-transittech-provider-via-focuses-on-highimpact-software-for-public-mobility|access-date=2022-02-01|website=www.masstransitmag.com}}</ref>


==References==
==References==

Revision as of 22:26, 4 February 2022

Via Transportation, Inc.
Company typePrivately held company
IndustryTransport
Vehicle for hire
Founded2012; 12 years ago (2012)
Founders
HeadquartersNew York City, New York
Key people
Daniel Ramot, CEO
Oren Shoval, CTO
OwnerExor N.V. (16.9%)
Number of employees
700
Websiteridewithvia.com

Via Transportation, Inc. (founded in 2012 by Israeli entrepreneurs Daniel Ramot and Oren Shoval)[1] is a global public transport, logistics, and TransitTech company headquartered in New York City.[2] Via licenses its technology to cities, transportation authorities, school districts, universities, and private organizations to help build their own technology-driven transportation networks.[3] It operates in partnership with over 400 local governments across more than 20 countries globally, including the United States, United Kingdom, Canada, Israel, Germany, France, Australia, New Zealand, Singapore, Japan, Brazil, Indonesia, Finland, Spain, Italy, Switzerland, and the United Arab Emirates.[4][5][6]

In October 2020, Via acquired the logistics company Fleetonomy to accelerate its entry into the last-mile deliveries industry.[7] In March 2021, Via purchased the transportation planning platform Remix for $100M to create the first end-to-end TransitTech platform for cities and transit agencies.[8]

Business overview

Via operates as a software as a service (SaaS) technology company for all forms of transportation.[9] Specific divisions include public transportation planning and operations, paratransit operations, non-emergency medical transportation, logistics and deliveries, school bus fleet routing, commercial ridesharing, and autonomous vehicles.[8][10][11]

Via

Via is a transportation services technology provider primarily focused on delivering on-demand and pre-scheduled shared rides, optimizing fixed routes, and providing multimodal and intermodal transit technology.[12] Via's algorithm matches multiple passengers heading in the same direction and books them into a single vehicle.[13] Shared rides are usually from corner-to-corner to streamline vehicle routes, requiring passengers to walk to a nearby pickup point, indicated on the app.[14] Select cities also offer private rides, as well as direct door-to-door transportation.  

Via primarily operates in partnership with a local transit authority, government entity, university, school district, taxi fleet or private organization.[15] Via licenses its ride-sharing technology through Software as a Service (SaaS) and Transportation as a Service (TaaS) agreements.[3][16]

The operational partnerships use Via's technology, but allow organizations to use their own vehicle fleets, supply their own drivers, and provide their own live service staff. Partners may also choose to have Via supply these resources, including full vehicle and operational management.[17]

Via has partnerships with some of the world's largest public transportation providers, including Berliner Verkehrsbetriebe (BVG) in Berlin, King County Metro in Seattle, and Transport for London, Transport for New South Wales (TfNSW) in Australia.[3][18][19]

Remix

Via acquired Remix Software, Inc. in March 2021.[8] Remix is a collaborative mapping platform for transportation service planners, allowing users to visualize transit data, and analyze community and cost impacts of new designs to assess tradeoffs of service planning decisions.[20]

Remix enables the exploration of demographic data in cities around the world. The software can highlight the disproportionate impact of transportation projects.[21]

Paratransit

Via offers ADA complementary paratransit services, partnering with transit authorities and operators to offer its technology as software-as-a-service, or manage full operations, including drivers, vehicles, and customer service. The automatic dispatching technology allows for on-demand and pre-scheduled rides using wheelchair-accessible vehicles, as well as dynamic routing.[22]

In January 2020, the Transportation District Commission of Hampton Roads (HRT) in Norfolk, Virginia awarded Via with a multi-year paratransit contract.[23] HRT provides paratransit services under direction of the Americans with Disabilities Act.[24]

In August 2020, amid the COVID-19 pandemic, Via partnered with Green Bay Metro in Green Bay, Wisconsin to replace their previous paratransit technology and provide commingled microtransit and paratransit service to a community of over 200,000 residents.[25]

School bus routing and tracking

Via unveiled its school bus routing and tracking platform on August 21, 2019 after winning a contract with the New York City Department of Education, the largest school district in the United States.[26][27]

Via for Schools is the first integrated, automated school bus routing, tracking, and communication platform in the world.[28] Parents and students will have the ability to track, in real-time, their bus’ whereabouts and receive frequent and reliable communications in the event of service changes, improving safety, achieving operational efficiencies and reduce transportation costs.[29][30]

Via Logistics

Via Logistics specializes in last-mile deliveries including route planning, managing a fleet, and dispatching drivers and packages to customers.[31][32]

Corporate shuttles

In July 2018, Via partnered with Mori Building Company to launch HillsVia, an on-demand shared transportation network for the company's employees in Tokyo. The service marked Via's first venture in Japan, and first corporate shuttle network.[33][34] Via later announced a new service called BlueVia in Tokyo in September 2019.[35] The on-demand shuttle network is in cooperation with Nihon Kotsu, one of the largest taxi and limousine operators in Japan. BlueVia allows Itochu employees to hail a ride on-demand during their daily commutes and between meetings.[36]

Autonomous vehicle technology

Via debuted its autonomous vehicle technology for the first time at CES 2019 alongside Aurrigo, Comet Mobility and an AI technology provider. Via's autonomous technology is strongly influenced by the company's history in ridesharing, with multiple passengers using a self-driven vehicle.[37]

The demonstration worked by booking a PodZero using the Via app. Via's autonomous vehicle technology can book and route the autonomous vehicles on-demand, provide customers with a vehicle location and ETA, and use its Augmented Reality (AR) functionality for easy identification.[38]

Via announced its first public autonomous vehicle deployment called BusBot on July 11, 2019.[39] The driverless vehicle began serving residents on April 8, 2019 at an Australian retirement community in Toormina, a suburb of Coffs Harbour.[40] Via partnered with local bus operator Busways, Transport for NSW, and technology provider EasyMile to operate BusBot. The deployment marks the second phase of BusBot's pilot program, with plans to operate in the community for 22 weeks, giving Via and its partners time to test increasingly advanced AV elements.[41][42]

In October 2019, Via unveiled BotRide, one of the world's first shared, on-demand, autonomous vehicle service operating on public roads.[43] BotRide launched in partnership with Hyundai and Chinese autonomous startup Pony.ai. The free pilot project began service on November 4, 2019 in Irvine, California with a fleet of self-driving Hyundai KONA Electric SUVs, hailed and directed using the Via-powered BotRide mobile application.[44][45]

Airports shuttles

In November 2019, Via partnered with the Port Authority of New York and New Jersey (PANYNJ) and announced a pilot program to launch LGA Connect, a new flat-rate shared ride service from LaGuardia Airport to all five New York City boroughs.[46][47] The deal would be the first of Via's partnerships with airports to reduce private vehicle trips by offering congestion-reducing, convenient and affordable shared rides as part of public transit.[48] More than 30 million travelers flew through LaGuardia Airport in 2018, and more than 90 percent of those travelers used private vehicles, individual taxis and similar methods of travel that contribute to stagnating traffic.[49]

History

Via

Via was established following the founders' experience with Sherut shared taxis in Israel.[50][51] The service was launched exclusively in the Upper East Side of Manhattan in 2013, expanding to cover between 110th Street and 14th Street by April 2015, and then all of Manhattan by October 2015.[52] Further expansion to Chicago was announced in November 2015.[51] In August 2016, it was launched in Washington D.C.[53]

In June 2017, Via partnered with Curb to allow users to hail a yellow taxi for a shared ride in certain areas of Manhattan.[54][55] In November 2017, Via partnered with the city of West Sacramento to deploy a fleet of Mercedes-Benz vans to function as a hybrid of ride share and buses.[56] Via's presence in West Sacramento was part of a one-year trial grant from the Sacramento Area Council of Governments.[57] That same month, Via expanded in New York to cover all of Brooklyn.[58]

In January 2018, the company extended service to all five New York City boroughs.[59] At the same time, the company partnered with Keolis Downer to launch The Newcastle Transport On Demand App in Australia using Via's on-demand shared rides as part of Newcastle Transport's bus and ferry network.[60] In March 2018, the partnership, called Keoride, expanded to include Macquarie Park, a suburb of Sydney.[61] In October 2019, the service zone expanded again to give inner-city residents a new option to reach key central business district locations, and to connect with other modes of transport such as the Newcastle Interchange, light rail, existing bus services and Broadmeadow station.[62]

Singapore's Land Transport Authority awarded a contract to Via in collaboration with the Ministry of Movement to run a trial of on-demand buses in February 2018.[63] The six-month trial called BusGo launched in December of that year, receiving positive public response.[64] In March 2018, Via partnered with the city of Arlington, Texas to operate 10 vans as shuttles for Arlington residents, with a possibility to expand the trial citywide;[65][66] taxpayers funded the partnership with $922,500 in its first year.[67] In June 2018, Marin Transit launched an on-demand shared shuttle service in a partnership with Via.[68] The service operates in Marin County in the San Francisco Bay Area. The following month the company partnered with Mori Building Company to launch HillsVia, an on-demand shared transportation network for the company's employees in Tokyo. The service marked Via's first venture in Japan.[33][34]

In August 2018, Via entered a licensing agreement with Harvard University to bring Via's ridesharing technology to the university's evening van service. The service is limited to Harvard students, faculty, and staff.[69][70]

Via expanded its Washington, D.C. service to neighboring Arlington County, Virginia in August 2018.[71]

In November 2018, Via partnered with Auckland Transport and Go Bus to launch AT Local, a first- and last-mile transport solution[buzzword] in New Zealand. The all-electric fleet of vans and cars transport passengers to-and-from the local Devonport, Bayswater and Stanley Bay ferry terminals.[72]

The Los Angeles County Metropolitan Transportation Authority partnered with Via in November 2017.[73] The LA Metro service provides first- and last-mile transportation surrounding three major stations offering Via shuttles with subsidized fares that can be paid through the public transportation fare card TAP accounts. The service was funded through a grant from the Federal Transit Administration.[74]

In February 2019, Via partnered with the city of Lone Tree, Colorado to provide pairing technology for their Microtransit service, Link on Demand.[75]

Via also announced the first deployment of its technology in South America in February 2019.[76] The company deployed CityBus 2.0 in Goiânia, Brazil in partnership with local public transit operator HP Transportes Coletivos. The CityBus 2.0 launch made Goiânia the first city in Latin America to introduce a fully flexible on-demand shuttle system operated by a public transit operator.[77][78] In July 2019, CityBus 2.0 expanded to 13 new neighborhoods in Goiânia.[79]

In April 2019, Via and Digiasia Bios announced a new on-demand transit network in Bekasi, Indonesia called TRON. Operated by PT. Teknologi Rancang Olah Nusantara, the service aimed to reinvigorate declining use of Angkot in Indonesia.[80][81]

Later that month, Via, Mori Building Company and Itochu collectively announced a strategic partnership to create Via Japan.[82][83] On the same day, Via began its on-demand service called bubble in Tel Aviv, Israel in partnership with public transit operator Dan Transportation. The service began April 15, 2019 in Tel Aviv and the surrounding cities of Ramat Gan and Givatayim.[82][84]

Following announcements in Japan and Israel, Via, King County Metro, Sound Transit and the City of Seattle began service in Seattle and Tukwila, Washington. The microtransit network offers a public transportation link surrounding five Sound Transit Link light rail stations: Mount Baker, Columbia City, Othello, Rainier Beach, and Tukwila International Boulevard.[85][86]

At the end of April 2019, Via expanded service zone in Chicago by more than 20 percent to begin offering shared rides in Evanston and West Chicago.[87]

In May 2019, Via and local public transit operator SamTrans launched SamTrans OnDemand in Pacifica, California.[88]

Later in May 2019, Via announced a new partnership with the Washington, D.C. Department of Public Works to offer rides to District employees,[89] as well as an expansion of its existing service to Alexandria, Virginia. The expansion increased Via's service zone in the D.C. metro area by 33 percent.[90]

In June 2019, Via expanded its footing in Australia by launching another on-demand public transportation network called Cooee in The Ponds and Schofields, two suburbs of Sydney. The network is designed to connect more people to the Sydney Metro as a first- and last-mile service.[91][92] In September 2019, the company reported residents took more than 20,000 rides on the Cooee service in less than three months, saving more than 21,000 vehicle kilometers by sharing a ride compared to driving a private vehicle, and saving nearly five metric tons of CO2 vehicle emissions.[93][94] Cooee was also Australia's first demand-responsive transportation provider to fully integrate with Opal Connect, a new account-based ticketing system by Transport for NSW.[95]

The same month, Via launched its first on-demand service specifically designed for senior citizens called Newton in Motion, or NewMo, in Newton, Massachusetts.[96] The service is dedicated to residents over 60 years old who need rides to medical appointments, meaning there are wheelchair accessible vehicles to act as the City of Newton's paratransit service.[97][98]

Via launched in Austin, Texas with a new service called Pickup on June 25, 2019 in partnership with Capital Metropolitan Transportation Authority.[99][100] The on-demand network replaced Cap Metro's former MetroBus Route 470 in Manor, just outside of Austin. Cap Metro expanded Pickup's service zone in September 2019 to serve four other areas in Austin included in the MetroLink pilot program.[101][102]

The same day in June 2019, Via also launched an on-demand network called Ride on Flex in partnership with the Montgomery County Department of Transportation in Maryland.[103][104] The service marked yet another deployment in the Washington D.C. area, linking residents in Montgomery County to the DC Metro.[105]

Via later announced a partnership with Hampton Jitney to offer flat-rate Via airport transfers and discounted rides to Hampton Jitney stops in Manhattan.[106]

On July 9, 2019, Via announced the appointment of Charles H. Rivkin to its board of directors.[107] Rivkin is the Chairman and CEO of the Motion Picture Association of America (MPAA) and has more than 30 years of experience as a media executive and leading U.S. diplomat.[108][109]

Via announced its first public autonomous vehicle deployment called BusBot on July 11, 2019.[39] The driverless vehicle began serving residents on April 8, 2019 at an Australian retirement community in Toormina, a suburb of Coffs Harbour.[40] Via partnered with local bus operator Busways, Transport for NSW, and technology provider EasyMile to operate BusBot. The deployment marks the second phase of BusBot's pilot program, with plans to operate in the community for 22 weeks, giving Via and its partners time to test increasingly advanced AV elements.[41][42]

Also in July, Via launched COTA Plus, an on-demand public transportation deployment in Columbus, Ohio in partnership with the Central Ohio Transit Authority.[110][111] Following the partnership in Columbus, Via announced another on-demand transit partnership in Fort Worth, Texas called ZIPZONE.[112][113] The partnership marked Via's third major city deployment in Texas following both Arlington and Austin.

On August 5, 2019, Via launched “Rapid On Demand,” a new paratransit network in Grand Rapids, Michigan.[114] The partnership marked one of the first times an American transit agency will upgrade its paratransit service with on-demand ride hailing technology, as opposed to pre-scheduling days in advance.[115][116]

Later that week, Via announced it expanded its service zone in Chicago citywide.[117][118] Nearly doubling the size of the current operating zone, the expansion included several parts of the city least served by existing public transportation, supplementing the existing transit by providing first-and-last-mile connection for riders to-and-from all Chicago Transit Authority (CTA) and Metra stations.[119][120]

Via unveiled its school bus routing and tracking platform "Via for Schools" on August 21, 2019 after winning a contract with the New York City Department of Education, the largest school district in the United States.[26][27] Via for Schools is the first integrated, automated school bus routing, tracking, and communication platform in the world.[28]

At the end of August 2019, Via announced a new partnership with the city of Sault Ste. Marie, Ontario, marking the company's second deployment in Canada and first in Ontario.[121] The service "Sault Ste. Marie On-Demand" launched in September 2019 and utilizes the city's existing bus fleet.[122][123]

In September 2019, Via announced it will power a new transit deployment in partnership with Northeastern University, a global research university in based in Boston.[124] Called "RedEye," the dynamically-routed transit network marks one of the first universities in North America to integrate ride hailing technology into its campus shuttle system.[125][126] Later that month, Via announced a new partnership with Northwestern University, making it the third major university to use Via's technology to develop on-demand student shuttles following Harvard and Northeastern University.[127]

Via Japan also announced a new service called BlueVia in Tokyo in September 2019.[35] The on-demand shuttle network is in cooperation with Nihon Kotsu, one of the largest taxi and limousine operators in Japan. BlueVia allows Itochu employees to hail a ride on-demand during their daily commutes and between meetings.[36]

At the end of September 2019, Via announced new on-demand public transportation services in both Jersey City, New Jersey and Birmingham, Alabama.[128][129][130] Jersey City Mayor Steven Fulop cited a lack of funding from NJ Transit when announcing his plans to develop a new form of public transportation for the New York-adjacent metropolis.[128] The service in Birmingham launched in December, and Jersey City planned to begin operations in 2020.[131]

In October 2019, the City of Cupertino, California announced that it chose Via to develop a new on-demand public transportation system, providing more efficient connections to the CalTrain and increase access to public transit across the city.[132] Cupertino, with a population of 60,000 residents, balloons to approximately 150,000 people during the weekdays as a result of a huge influx of commuters, most of them headed to the city’s largest employer, Apple.[133] The new Apple Park campus has more than 11,000 parking spaces, with parking occupying more square feet than the spaceship-like building.[133]

In November 2019, Via partnered with the District of Columbia Mayor’s Office for Veterans Affairs (MOVA) and the Department of For-Hire Vehicles (DFHV) to launch VetsRide, an on-demand shared ride program that provides veterans with access to free transportation to medical, educational, employment, and other opportunities.[134]

Later that month, Via announced its first service in Utah in partnership with Utah Transit Authority (UTA).[135] Called UTA On-Demand, the dynamically routed public transportation system connects residents to suburban areas of Salt Lake City including Bluffdale, Draper, Herriman, Riverton and South Jordan.[136] The project intends to further enhance connectivity to TRAX and FrontRunner lines, as well as to key business districts and important destinations in the community.[137]

At the end of November 2019, Via and Environment Canterbury announced a new partnership to overhaul public transportation in Timaru, New Zealand, replacing fixed-route transportation with on-demand, dynamically routed transit.[138][139] The service will begin with a two-month pilot phase in February 2020, followed by an official roll-out in April 2020.[140]

In December 2019, Via partnered with Brazilian transit operator Sindiônibus to launch TopBus+ in Fortaleza, making it Via's second on-demand public transportation network in Brazil.[141] At launch, riders can request a ride anywhere within the Centro region, Iracema Beach, Aldeota, Mucuripe, Varjota, Papicu, City 2000, Cocó, Joaquim Távora, Fatima, Benfica, as well as some major shopping malls and area universities.[142]

ViaVan

In September 2017, Via formed a joint venture with Mercedes-Benz Vans to establish ViaVan, designed to spread on-demand shuttle services in Europe. ViaVan launched its first operations in March 2018 in Amsterdam. In January 2021, Via changed its European name from ViaVan to Via. The company is now known solely as Via throughout Europe and around the world.[143]

Arriva UK Bus launched ArrivaClick, an on-demand app developed through a partnership with Via, in Kent in March 2017. Via launched Savy, an app using Via's on-demand ride-sharing technology and a fleet of vehicles owned by the company, in Queenstown, New Zealand in November 2017.[144]

In December 2017, ViaVan announced a new partnership with the Berliner Verkehrsbetriebe (BVG) and Mercedes-Benz Vans to establish the largest public sector on-demand transit deployment in the world. Named BerlKönig, the Berlin fleet would contain 300 vehicles and would be launched in spring 2018.[145]

In April 2018, ViaVan launched in London and operated initially in central London Zones 1 and 2.[146][147]

ViaVan launched in Milton Keynes, Buckinghamshire in October 2018, making it the company's fourth deployment in Europe.[148]

In February 2019, ViaVan announced a new partnership with Transport for London (TfL) for a 1-year demand responsive bus pilot in the borough of Sutton.[149] The service operates in collaboration with Go-Ahead London and uses dynamically routed, on-demand buses.

In April 2019, ViaVan and Arriva launched the third deployment of ArrivaClick in the Drummond Estate development in Leicester, England, one of the largest new housing developments in the East Midlands.[150] The partnership also represents the first time in the UK that a Section 106 agreement has been used to fund a digitised Demand Responsive Transport (DRT) service.

In May 2019, ViaVan partnered with Transport for London (TfL) to launch an on-demand public transportation pilot in Sutton.[151] The demand-responsive bus service operated by Go-Ahead aims to link more people to existing TfL transit and reduce the need for private car ownership.[152]

ViaVan reported it had successfully completed the pilot phase of an on-demand, dynamic[clarification needed] corporate shuttle at the Mercedes-Benz Bremen plant in Bremen, Germany on June 28, 2019.[153] Due to the success of the pilot program, ViaVan and Mercedes-Benz announced they would be launching additional corporate campus solutions[buzzword] at other Mercedes-Benz plants.[154][155]

In July, 2019, ViaVan launched Malta's first-ever ridesharing service called Cool.[156] The service covered 28 Maltese neighborhoods at launch, with plans to expand to the entire island nation.[157]

ViaVan also received a three-year license renewal from Transport for London in July, 2019.[158] The company announced it provided more than 7 million rides in London since launching, saving 3 million vehicle kilometers by pooling multiple passengers into shared vehicles, resulting in more than 600,000 kilograms of CO2 saved.[159][160]

ViaVan announced a new public transportation deployment on behalf of Berliner Verkehrsbetriebe (BVG) in August 2019 called “BerlKönig BC” serving as first-and-last-mile connection to U-Bahn railway stations traditionally underserved by fixed route services.[161] BerlKönig BC is the second service ViaVan and BVG have worked on together, following on the heels of their first BerlKönig service, which launched in central Berlin in September 2018.[162][163]

In September 2019, ViaVan announced its first dynamically routed transit solution[buzzword] in Finland in partnership with the Helsinki Regional Transport Authority (HSL).[164][165] The service operates in Espoo, allowing riders to book an on-demand trip and connect to Metro and train stations in the operating zone.[166]

In October 2019, ViaVan launched the UK’s first fully electric fleet serving on-demand shared rides in Milton Keynes.[167] The service began by adding five electric Mercedes-Benz Vito eTourers to its fleet with plans to expand the fleet of on-demand shuttles to thirty electric vehicles by 2020.[168] The funding through Milton Keynes Council supports the Department for Transport’s initiatives around Ultra Low Emission Vehicles, which aims to help cities meet targets for reducing carbon emissions and provide an efficient and sustainable on-demand service for passengers.[169]

Later that month, ViaVan began operating the third public sector deployment of its technology for on-demand shared rides in Germany in the City of Bielefeld.[170] Called Anton, the on-demand public transportation service is a direct partnership with local public transit operator moBiel, the company behind Germany's Bielefeld Stadtbahn.[171][172]

In November 2019, ViaVan partnered with the Netherland-based oil and gas company Shell to launch a fast-charging shared electric mobility project in Amsterdam.[173] The program integrates ViaVan’s on-demand technology and operations, “Shell Recharge” technology, and charging station infrastructure.[174]

In May 2020, ViaVan partnered with Transport for Wales to launch a demand-responsive transport service called Fflecsi in Wales.[175][176] It operates as a pilot project across various principal areas of Wales, with operations expanding through 2021. It was launched during the COVID-19 pandemic in Wales to provide public transport for key workers during lockdowns, a physically distanced transport service, and improving the transport connections in many rural areas of Wales.

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