Computer Support/Procedures

This section of the computer support course covers procedures. Lessons include safety, environment, policies, communication, and troubleshooting theory.

Preparation

Learners should already be familiar with IC³ - Computer Use and Safety.

Lessons

• Safety
• Environment
• Policies
• Communication
• Troubleshooting Theory

See Also

• IC³ - Computer Use and Safety

References

• CompTIA: A+ Certification Exam Objectives - Exam 220-801