*New customers only. Minimum deposit is $10.
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This Privacy Policy explains how Apollo Entertainment Ltd ("We", "Us" or "Our") process Your ("Your" or "You") personal information, including details of the type of personal information We collect, how Your personal information may be used, shared or disclosed as well as Your choices and rights when You open an account at goldentiger.casino ("Golden Tiger Casino").
This Privacy Policy is subject to obligations under the following legislation:
Golden Tiger Casino and its services being offered so as part of the open and regulated internet gaming market in the province of Ontario, Canada conducted and managed by iGaming Ontario. We collect, use, and disclose your personal information on behalf of and as agent for iGaming Ontario in accordance with the Freedom of Information and Protection of Privacy Act (Ontario) and O. Reg. 722/21: LOTTERY SUBSIDIARY - IGAMING ONTARIO made under the Alcohol and Gaming Commission of Ontario Act, 2019 (Ontario) and in accordance with the agreement We have entered into with iGaming Ontario.
Golden Tiger Casino is committed to protecting and respecting Your personal information. Please read this policy carefully to understand how We will treat Your personal information. This Privacy Policy consists of the following:
The term personal information in this Privacy Policy refers to information about an identifiable individual.
Golden Tiger Casino is not intended for individuals under 19 years of age ("Minors") and We do not knowingly collect information relating to Minors. If You are the parent or guardian of a Minor who has provided Us with their personal information, please contact Our Privacy Officer as indicated in this Privacy Policy and We will delete such personal information.
Golden Tiger Casino is operated and managed by Apollo Entertainment Ltd, 8, Villa Seminia, Suite 2, Sir Temi Zammit Avenue, TA' XBIEX XBX 1011, MALTA.
We may collect personal information that includes but is not limited to:
We collect personal information about You when:
We will only use your personal information as permitted by law. Most often, We will use your personal information in the following circumstances:
We use personal information collected about You for the following purposes:
Account establishment: We use personal information such as Your name, email address, phone number, and information about Your device to set up and administer Your account, provide technical and customer support, verify Your identity, process payment information and send important account and service information pursuant to Our terms and conditions.
Verification and Risk Management: We use Your personal information to verify Your age and accuracy of Your registration details, including disclosure of such information to third parties (e.g. financial institutions and third parties). This is required for the purpose of complying with Our legal obligations (including anti-money laundering requirements, responsible gaming requirements and the requirements of the Alcohol and Gaming Commission of Ontario ("AGCO"), to which We are subject as a gambling operator). If You refuse to provide your personal information where law or regulation requires Us to collect it from You, We cannot allow You to access Golden Tiger Casino.
Personalization: We may also use personal information to assist Us in developing new and improved services, based on customer preferences, Our analysis of patterns or usage. This processing is necessary for the purpose of Our legitimate interests in delivering relevant content to improve Your experience.
Marketing Communication: Subject to having obtained Your consent, We process personal information to deliver marketing communications across various mediums (electronic or otherwise).
Marketing materials will include instructions on how to opt out of receiving future communications. You can also manage Your information and update Your marketing preferences at any time by contacting The Casino Support Centre. Please allow up to 48 hours for any changes You make to Your marketing preferences to be fully processed. Also note that even if You opt out of receiving marketing emails, We may still be required to send You important information related to Your accounts.
Regulatory and legal obligations: We may be required to use personal information for crime and fraud prevention and compliance with relevant AGCO regulatory obligations and iGaming Ontario policies and procedures. We may also use personal information to respond to regulatory agencies and other public or government authorities.
Profiling or other automated individual decision-making: We may perform automated decision making or profiling to better understand Your interests and preferences. The profiling may be based upon Your location data, age, gameplay and other personal information.
Other purposes: We may be required to use and retain personal information for; risk management, to protect Our rights or property, or those of other parties.
We may share some of your personal information with, or obtain personal data from the following categories of third parties:
We may, from time to time, retain trusted third parties, to process Your information on Our behalf, to provide Us with services globally, including for customer support, information technology, payments, sales, marketing, and data analysis. We require that these service providers handle your personal information in accordance with PIPEDA, FIPPA, the rules set out by the AGCO to which We are subject as a gambling operator, and the terms of this Privacy Policy.
In the event that We sell or buy any of Our business or assets, in which case We may disclose Your personal information to the prospective seller or buyer of such business or assets in accordance with applicable law.
If We or a substantial amount of Our assets are acquired by a third party, in which case personal information held about Our customers will be one of the transferred assets
If We are under a duty to disclose or share Your personal information to comply with any legal obligation or respond to requests from government agencies, including iGaming Ontario, the AGCO, law enforcement and other public authorities.
To enforce or apply Our terms and conditions.
To protect Our rights, users, systems, and services.
We keep Your personal information for as long as is necessary for legal or business purposes. We will actively review the information We hold and when there is no longer a customer, legal or business need for Us to hold it, We will either delete it securely or in certain cases, anonymize it. Please note that We may be required in certain circumstances to retain Your information indefinitely (for example under Our procedures on responsible gambling, self-exclusion and anti-money laundering obligations).
We take appropriate measures to protect Your personal information against unauthorized access, unlawful use, accidental loss, corruption or destruction. We use technical measures such as encryption, tokenization and password protection to protect Your data and the systems they are held in. We also use operational measures to protect the data, for example by limiting the number of people who have access to the databases in which Your casino account information is held. We have procedures to deal with any suspected or actual information breaches and will notify You and any applicable regulator of a breach where We are legally required to do so. In addition, We will notify iGaming Ontario of the breach and cooperate with iGaming Ontario and any related authorities with any investigation or other response to the breach.
When You create an account with Us, We ask You to choose a password and personal question to retrieve access to Your account. We use password protection to ensure Your account is safe at all times and can only be accessed by You. You must keep your username, password and personal question details private and confidential at all times. Please do not share Your password with anyone and please change it on a regular basis. If You suspect your password has been disclosed to anyone, please change it immediately to ensure Your account remains safe.
To operate Golden Tiger Casino, We may use third party service providers which are based outside Ontario, so their processing of Your personal information will involve a transfer of personal information outside Ontario. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to Your personal information through the laws of the foreign country.
Whenever We transfer your personal information to a service provider outside Ontario, We ensure a comparable degree of protection is afforded to it by contractually obligating service providers to keep personal information confidential, to use it only for the purposes for which We disclose it to them, and to process the personal information with the same standards set out in this policy.
You can exercise certain rights with the personal information We process. Such rights include the access or ability to obtain copies of Your personal information.
You can also seek to correct and amend Your personal information by contacting The Casino Support Centre. Further, You can withdraw Your consent to the collection, use, and disclosure of your personal information.
Withdrawing Your consent to obtain marketing correspondence can also be done through opting out of such communications or contacting The Casino Support Centre.
Please note:
We have appointed a Privacy Officer to oversee Golden Tiger Casino and this Privacy Policy. If any of Your personal information changes, or if You have any questions, comments or requests regarding the protection of Your personal information, please contact Our Privacy Officer by email at [email protected] or in writing at Apollo Entertainment Ltd, 8, Villa Seminia, Suite 2, Sir Temi Zammit Avenue, TA' XBIEX XBX 1011, MALTA.
We have a Customer Care Dispute Resolution Policy to address complaints, including complaints related to the collection, use and disclosure of personal information. If your complaint about the collection, use or disclosure of personal information has not been resolved through the customer care complaints process, You may ask the Privacy Officer to resolve questions or concerns. To do so, You may contact the Privacy Officer using the contact information provided above. If You are not satisfied with Our response to your complaint, You can request a copy of your case file in order to escalate your complaint to iGaming Ontario. Please see Our Customer Care Dispute Resolution Policy for more information about this process.
We may, from time to time, change or update this Privacy Policy. It is Our policy to post notice of any changes We make to Our Privacy Policy on the Golden Tiger Casino homepage. If We make material amendments to how We treat Our customer's personal information, We will notify You in advance by email to the email address specified in your account or through a notice on the Golden Tiger Casino home page. Where We make material amendments to how We treat Our customer's personal information, We will require You to accept and consent to the amended Privacy Policy prior to accessing your Golden Tiger Casino account.
Cookies are used to deliver a better and more personalized service for Our users. This Cookies Policy explains what cookies are, how We used them on Golden Tiger Casino and ways to manage their use.
What is a Cookie?Cookies are small text files containing small amounts of information, sent to and stored on Your computer, mobile device or other devices when You visit a website. Cookies are then sent back to the originating website on each subsequent visit or to another website that recognizes that cookie. Cookies are helpful as they allow a website to recognize a user's device making access and navigation, much easier.
You can find more information about cookies at:
Cookies are used on Golden Tiger Casino for a number of reasons. This includes, but is not limited to, the following:
Cookies are typically used to improve and enhance the user experience and some cookies are essential for Our website to function.
Usage of cookies falls into the following categories:
Please note, any links to third party websites will have their own cookies and privacy policies which will control and manage any information You may submit. Should You decide to use any linked third party websites, We advise You read their cookies and privacy policies before proceeding.
Managing CookiesTo delete any cookies stored on Your computer or stop cookies which track Your browsing activity on Golden Tiger Casino, You can do so through Your browser's privacy settings (the settings may differ depending on which browser is used). If You require more information on how to disable cookies or change Your privacy settings please visit the sites mentioned above.
Please note that deleting Our cookies or disabling future cookies from Golden Tiger Casino could result in Your inability to access certain areas or features of Golden Tiger Casino. As an example, if You disable 'session' cookies You may experience difficulties logging into Your casino account.
