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Stop Making Plans; Start Making Decisions
Analytics and data science Magazine ArticleIn most companies, strategic planning isn’t about making decisions. It’s about documenting choices that have already been made, often haphazardly. Leading firms are rethinking their approach to strategy development so they can make more, better, and faster decisions. -
Wisdom of Deliberate Mistakes
Organizational Development Magazine ArticleBefore the breakup of the Bell System, U.S. telephone companies were permitted by law to ask for security deposits from a small percentage of subscribers.... -
To Hire Great Coders, Offer Learning, Not Just Money
Leadership & Managing People Digital ArticleNo one wants to work with old technology. -
The BlackBerry Can Be Saved
Change management Digital ArticleConsumers are hanging up on BlackBerry in droves as they are lured to sexier and sleeker smartphones and tablets. The depth of the challenges facing BlackBerry’s maker, Research in Motion (RIM), are illustrated by its stock price free-fall of more than 80% during the past two years and lower-than-expected BlackBerry sales. BlackBerry’s rise and fall […] -
Apple’s Strategic iParadox
Strategy Digital ArticleEnter iPad. The proponents call it a radical new dominant design for computing. Don’t buy the hype, say the detractors: the iPad’s just another land-grabbing walled garden. Both sides are right — and wrong. The iPad is a revolution waiting to happen. But the revolution’s biggest roadblock is Apple itself. Here’s what’s really going on. […] -
Do Health Apps Really Make Us Healthier?
Health care and treatment ResearchResearch shows they do, but how health care providers should use them isn’t quite so clear. -
Apple’s New iPhone 5C and 5S: the Results of Creativity or Innovation?
Creativity Digital ArticleThey are two separate processes. -
America's Incredible Shrinking Information Sector
Organizational Development Magazine ArticleDespite its reputation as the engine of the modern economy, the information industry shed more jobs in the United States from 2001 to 2011 than any other... -
5 Hidden Assumptions of Tech Privilege
Web-based technologies Digital ArticleAnd what they could mean for the Internet of Things. -
Crap Circles
Analytics and data science Magazine ArticleThe most dubious business plan can look solid—even smart—if it’s cast as a virtuous circle. “See, we invest our profits in innovation to create delightful products that customers buy—which generate profits that we invest in innovation!” Who could argue with that? Indeed, the merit of self-reinforcing systems seems so obvious that businesspeople instinctively describe their […] -
Why Physicians Resist Using Algorithm-Based Apps
Technology and analytics ResearchA study of physicians in the UK identified four reasons. -
How Europe Can Create Its Own Silicon Valley
Business law Digital ArticleIt will take the right laws. -
Major Sales: Who Really Does the Buying?
Organizational culture Magazine ArticleIdentifying the decision makers and their purchasing motives often requires a psychologist’s eye. -
How Executives Can Shape Their Company’s Information Systems
Technology and analytics Magazine ArticleA big bank headquartered in New York had to make a decision about its information technology. The bank was expanding its London operations and needed a new computer system there. Technical specialists in London were certain that only one particular vendor could meet the requirements. The information-systems people in New York were equally certain that […] -
Looking Beyond H-1B Visas to Find Tech Talent
Labor Digital ArticleRecruiters should search public data on where engineers live and work. -
Breakthrough ideas for 2006
Intellectual property Magazine ArticleOur annual survey of emerging ideas considers the single most important trait of future leaders, the marketing potential of digitally split personalities, a challenge tougher than managing risk, and the best hope for oil-importing countries. -
Reflecting on Steve Jobs' Words of Wisdom
Leadership & Managing People Digital ArticleOn June 12, 2005, in his commencement address to Stanford's graduating class, Steve Jobs revealed: "When I was 17, I read a quote that went something... -
Industry Analysis Is Out of Date
Innovation & Leadership Digital ArticleDisruptive competition often comes from unexpected sources. -
Apple and the "Little Dutch Boy" Strategy
Leadership & Managing People Digital ArticleApple is the latest company to execute what I like to call the "Little Dutch Boy" approach to CSR strategy. The apocryphal Dutch legend tells of a boy... -
Google’s Chrome OS: A ‘Nuclear Bomb’ or Just Noise?
Disruptive innovation Digital ArticleThe blogosphere’s response to Google’s announcement late yesterday about its plans to release an operating system in the second half of 2010 was swift and strong. “Google Drops a Nuclear Bomb” on Microsoft crowed TechCrunch. “Google Launching OS, Firing Torpedo Into Microsoft (and Apple),” announced Silicon Alley Insider. It continues to amaze me that any […]
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ASOS PLC
Strategy & Execution Case Study11.95View Details Launched in 2000, ASOS was one of the world's largest online fashion specialists in 2016. Focusing on young consumers aged 16-25 years, the company offered... -
A&M/Octone Records: All Rights or Nothing?
Sales & Marketing Case Study11.95View Details In April 2008, after successfully transitioning Octone Records to Universal Music Group and relaunching the label as A&M/Octone Records, president and... -
Micro Insuring Low-Income Consumers through Innovative Channels (A)
Sales & Marketing Case Study11.95View Details The case illustrates how Microensure deploys strategies for the bottom-of-the-pyramid (BoP) as the cornerstone of a successful, cost-efficient scale-up... -
Supporting Digital Collaboration across Cultures in a Born-Global, High-Tech Startup
Management Case Study11.95View Details This case study examines the integration and the multifaceted role of technology in the Digiturn workplace, a multinational high-tech startup specialized... -
Able Translations: International Strategy at the Crossroads
Strategy & Execution Case Study11.95View Details The founder of Toronto-based Able Translations has grown the company since 1990 from a single-man operation that did on-site interpreting to a firm of... -
Deborah Quazzo at GSV Ventures
Innovation & Entrepreneurship Case Study11.95View Details As COVID-19 swept across the globe in 2020, the education sector faced unprecedented disruption. Schools and colleges worldwide shut down, forcing over... -
Competing for the Free Newspaper Industry in Spain: Metro vs Que
Strategy & Execution Case Study11.95View Details In the last few years, Metro News has successfully developed a position as one of the most important newspapers in Spain, at the same time enjoying an... -
Dumb Ways To Die: Advertising Train Safety (C)
Sales & Marketing Case Study5.00View Details The case series focuses on Melbourne Trains' viral advertising campaign to improve safe behaviors around trains among young people. This iconic, low budget... -
Amelia Rogers at Tassani Communications (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
ObiSoft: Negotiating in China
Strategy & Execution Case Study11.95View Details In 2015, a Shanghai businessman contacted the director of ObiSoft, an American software company, to request becoming the company's partner in China. Over... -
Vodafone in Egypt: National Crises and their Implications for Multinational Corporations (A)
Leadership & Managing People Case Study11.95View Details On Thursday January 27, 2011, hundreds of thousands of protesters in Egypt were vociferously demanding an end to the 30-year rule of President Hosni Mubarak,... -
Cleveland Clinic Abu Dhabi
Organizational Development Case Study11.95View Details In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates.... -
Dialpad Communications (B)
Technology & Operations Case Study5.00View Details Supplements the (A) case. -
Taiwan Semiconductor Manufacturing Company Limited: Global Leadership in Chipmaking
Strategy & Execution Case Study11.95View Details The general purpose of this case is to explore the evolving nature of business relations across the Taiwan strait, focusing on the prominence of Taiwan's... -
Crisis Management: North American Sporting League Visits Mexico City (A)
Leadership & Managing People Case Study11.95View Details A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two... -
Crisis Management: North American Sporting League Visits Mexico City (F)
Leadership & Managing People Case Study5.00View Details A major sports league has decided to run its season opening game in Mexico City. When the teams arrive in the country four days before the event, two... -
Yiliu Tech: Exploring Logistical Transparency
Innovation & Entrepreneurship Case Study11.95View Details Yiliu Tech was established in 2006 to reform road freight in China and address its lack of transparency with information technology. Its philosophy was... -
What3words: Positioning the Company for Growth
Global Business Case Study11.95View Details In mid-2015, the founders of what3words, a technology start-up in London, England, were eager to position their company for growth. After having financed... -
Sonos Inc.: Product Development at the Speed of Sound
Management Case Study11.95View Details DIGITAL LEARNING EXPERIENCE COMING SOON. Kurt Preston, Vice President of Global Sourcing & Product Operations at Sonos Inc. (Sonos), had been considering... -
Ponce de Leon: Confidential Instructions for Newman Knight, Elaine Bennett's Agent
Leadership & Managing People Case Study8.95View Details Ponce de Leon (POL) is a four-party negotiation exercise in which a film studio is trying to sign a major actress to star in an upcoming movie. The negotiation...
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Stop Making Plans; Start Making Decisions
Analytics and data science Magazine ArticleIn most companies, strategic planning isn’t about making decisions. It’s about documenting choices that have already been made, often haphazardly. Leading firms are rethinking their approach to strategy development so they can make more, better, and faster decisions. -
Wisdom of Deliberate Mistakes
Organizational Development Magazine ArticleBefore the breakup of the Bell System, U.S. telephone companies were permitted by law to ask for security deposits from a small percentage of subscribers.... -
To Hire Great Coders, Offer Learning, Not Just Money
Leadership & Managing People Digital ArticleNo one wants to work with old technology. -
The BlackBerry Can Be Saved
Change management Digital ArticleConsumers are hanging up on BlackBerry in droves as they are lured to sexier and sleeker smartphones and tablets. The depth of the challenges facing BlackBerry’s maker, Research in Motion (RIM), are illustrated by its stock price free-fall of more than 80% during the past two years and lower-than-expected BlackBerry sales. BlackBerry’s rise and fall […] -
ASOS PLC
Strategy & Execution Case Study11.95View Details Launched in 2000, ASOS was one of the world's largest online fashion specialists in 2016. Focusing on young consumers aged 16-25 years, the company offered... -
Apple’s Strategic iParadox
Strategy Digital ArticleEnter iPad. The proponents call it a radical new dominant design for computing. Don’t buy the hype, say the detractors: the iPad’s just another land-grabbing walled garden. Both sides are right — and wrong. The iPad is a revolution waiting to happen. But the revolution’s biggest roadblock is Apple itself. Here’s what’s really going on. […] -
A&M/Octone Records: All Rights or Nothing?
Sales & Marketing Case Study11.95View Details In April 2008, after successfully transitioning Octone Records to Universal Music Group and relaunching the label as A&M/Octone Records, president and... -
Micro Insuring Low-Income Consumers through Innovative Channels (A)
Sales & Marketing Case Study11.95View Details The case illustrates how Microensure deploys strategies for the bottom-of-the-pyramid (BoP) as the cornerstone of a successful, cost-efficient scale-up... -
Supporting Digital Collaboration across Cultures in a Born-Global, High-Tech Startup
Management Case Study11.95View Details This case study examines the integration and the multifaceted role of technology in the Digiturn workplace, a multinational high-tech startup specialized... -
Able Translations: International Strategy at the Crossroads
Strategy & Execution Case Study11.95View Details The founder of Toronto-based Able Translations has grown the company since 1990 from a single-man operation that did on-site interpreting to a firm of...