Engineering Program Manager, Commerce, Apple Services Engineering
Seattle, Washington, United States
Software and Services
The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology! These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Fitness+ and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries!
Our Commerce Engineering Program Management team works to enable subscriptions, offers and much more across Apple’s Services for hundreds of millions of customers worldwide, and we are looking for a seasoned EPM to help take Services growth to the next level.
Do you have a track record of successful program management across complex initiatives? Do you foster positive relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!
Description
In this role you will manage Promotions and Messaging programs across our services, working cross-functionally to deliver commerce features to our customers on time and with quality. You will be responsible for leading high value offers and customer touchpoint projects, and expectations include:
- Lead multi-disciplinary teams across all phases of the project lifecycle to deliver the best experiences to our customers
- Partner with Product, Engineering, Design, EPM colleagues, and QA to clarify requirements and drive implementation of features from conception to launch
- Design and implement best practices and processes that enable teams to move quickly and efficiently
- Oversee multiple concurrent features and roadmaps — coordinating scope, requirements, timelines, and resource allocation, and communicating status, risks, and mitigation plans clearly
Minimum Qualifications
- 5+ years technical program management experience delivering large, global products and services
- Experience growing and retaining subscribers for consumer facing media services
- Strong technology foundation with experience delivering products spanning client and server development
Key Qualifications
Preferred Qualifications
- Adept at building relationships across a diverse set of teams and organizations to ship efficiently and effectively
- Ability to communicate the right things, to the right people, at the right time, and demonstrated experience presenting your work to leadership teams
- Highly organized and ability to multitask across various initiatives
- Enjoy operating autonomously and thoughtfully drilling down to the details for creative problem solving
- Excellent critical thinking skills with customer first decision-making approach
- Bachelors Degree in Computer Science, PMP or similar certification, and/or deep relevant industry experience preferred
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.