Top Markets Boost Package Delivery with Unified Access Control

(New York) December 20, 2022 – The package shipping boom continues in the United States, with no signs of slowing. Package delivery volume at multifamily properties is estimated to grow almost 15% per year through 2025. Amazon alone ships approximately 1.6 million packages per day. What’s more, roughly 40% of package theft incidents occur in multifamily communities and apartment buildings alone. With these staggering numbers, property managers at multifamily properties are spending an average of three minutes per delivery accepting, sorting, and storing packages to thwart package room pirates and safeguard their residents' positive experience.

ButterflyMX, the leading provider of smartphone-based access control technology for multifamily, commercial, student housing, and gated properties, today released data showing staggering building operations figures and package delivery trends in six of the top metro cities. Of these American cities, ButterflyMX clients have saved over 20,000 hours by streamlining the operations around packages, equating to $12 million in salaries.

The top six markets and their unique package data are:

New York

With over 148% growth from 2021 the New York Metro area has seen the largest year over year package growth in 2022. With more packages coming through the doors — and an increase in package theft — it is top priority for property managers to optimize building operations through smart property access solutions. Without this technology, NYC managers are spending almost 900 more hours per year processing the increase in packages instead of focusing on resident experience and building safety. Residents at NYC buildings with ButterflyMX technology have issued more than 10,500 Delivery Passes, a new feature released this year allowing carriers to make deliveries without the assistance of property staff or residents. Delivery Passes have been especially useful for food and grocery deliveries like Doordash, Instacart, and Uber Eats.

Boston

Boston is the leading city for package deliveries across the ButterflyMX platform, utilizing more than 460 Delivery Passes every week in 2022. Since last year, package deliveries in Boston have increased by over 41%. ButterflyMX enabled buildings have saved building managers a total of 350 hours in time spent on deliveries allowing them to reallocate their focus to projects that support their property’s livelihood.

Seattle

The Seattle metro area multifamily market remains stronger than ever with the nation’s lowest vacancy rate. At nearly full capacity, multifamily buildings saw a 76% increase in package deliveries in 2022 from the year prior. This steep increase adds 1,300 hours of dedicated package management to property managers’ plates. Among these busy Pacific Northwest buildings, ButterflyMX enabled properties have issued over 22,100 Delivery Passes allowing the reallocation of over $32,000 in building manager salaries to other meaningful tasks.

Chicago

In Chicago, the tightening rental market leans heavily on proptech to improve the resident experience and maintain retention rates. With 105% increase in deliveries year over year, package management systems have become necessary to streamline operations and safety. ButterflyMX residents in this metro have issued over 2,300 Delivery Passes, saving building staff over 2,800 hours of time spent on packages — the equivalent of a full-time, on-site employee.

Houston

The Bayou city and its metro area is experiencing high population growth that is evident in the ButterflyMX data. With packages to Houston residents tripling in 2022, property owners and managers have relied on smart solutions to manage the disruption and get a handle on package theft at multifamily properties. ButterflyMX’s unified access control has given building operators over 380 hours back to spend in other areas of importance.

San Francisco

ButterflyMX is installed in over 25,000 units in The Golden City. Throughout 2022 these multifamily properties experienced a 54% increase of package deliveries. Property managers for these buildings have been able to manage this steep influx with ButterflyMX smart technology. In particular, residents in these units have issued 20,000 ButterflyMX Delivery Passes, saving building staff over 1,000 hours in time spent on package management.

“Time is of the essence when it comes to reducing a building’s operating costs. The greater amount of time spent managing packages, the more of a property’s budget is wasted. As you can see from our data, cities are continuing to grow and residents continuing to receive more and more deliveries. There is simply not enough time in a day or money in the building’s coffers to manage these increases without a smart package solution,” said Aaron Rudenstine, CEO of ButterflyMX. “Our mission of making property access simple has allowed building owners to reallocate about $12 million in property manager’s time away from the repetitive and mundane task of package management and toward enhancing resident experience and building safety.”

Founded in 2014, ButterflyMX pioneered simple and convenient mobile-based property access by launching the world’s first smart video intercom. Today, ButterflyMX is relied upon by the most trusted names in multifamily and commercial real estate to provide a simple property access experience into and throughout their buildings. Their products include video intercoms, access control systems, key lockers, elevator controls, package rooms, and smart locks all designed to provide buildings with a unified property access experience that can be managed from the ButterflyMX OS — an online system for issuing access permissions, reviewing entry logs, and integrating other building systems.

About ButterflyMX

ButterflyMX is your complete property access solution, providing a secure, convenient, and cost-effective way to manage and grant access on the go. Empower your tenants to open doors, gates, and elevators with a smartphone and ensure they never miss a visitor or delivery. Enjoy easy installation and cut costs by eliminating building wiring and in-unit hardware, and save time by integrating with popular access control and property management systems. Join the 10,000+ multifamily, commercial, gated community, and student housing properties that have made access simple with ButterflyMX. Join us on Instagram, Twitter, LinkedIn and Facebook.