Do Not go to this McDonalds unless you want your big mac to have a bite taken out!
When I first got here, the dining room was empty, the few customers in there where horsing around with the employees. One the kitchen staff was sitting on the floor. The drive thru was packed but they acted like it wasn't busy at all. Then about 3 or 4 minutes of standing there, a girl finally said, ma'am are you being helped and I said no. They took my order finally. Then I proceeded to listen to the manager yell at them to cook n make the tickets. I got my order with 3 sandwiches and nuggets. All thrown in a bag.
I get home and I opened my big mac, took the top bun off and seen a bite taken out of the burger. I immediately went back and the restaurant, which was packed with teenagers, in like 10 minutes. I worked my around the rude kids that wouldn't move and asked for the manager and she said she was the manager and I explained what I found and showed her and the manager asked, "what was wrong with it?......really!?!
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She put in another order for one and didn't apologize nor refund my money. Bunch of children running the place, the manager was young and ignorant!
I've been researching this location and they have had numerous complaints. Why hasn't this been addressed by McDonalds because it's not good representation of Oak Lawn that is a great community.
