Travel
April Will Continue To Be 'Challenging' For JetBlue Customers At Logan
As more flights to and from Boston's Logan airport continue to get canceled or delayed, JetBlue customers feel the brunt of it.
BOSTON — More flight frustration is being felt by JetBlue travelers Monday morning at Boston Logan International Airport as cancellations and delays continue.
As of 9:30 a.m. Monday, there were 17 canceled flights and 58 total delays at Logan, with 36 of the delays coming from JetBlue, according to FlightAware.
On Sunday, there were 32 delays reported and 60 cancellations - 49 of those canceled flights were from JetBlue.
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"We sincerely apologize to our customers for these disruptions, and we are working to cancel flights in advance whenever possible so they have time to adjust their plans and do not need to show up to the airport," the JetBlue spokesman said.
"While we believe April will continue to be challenging, we are bringing on hundreds of new crewmembers each week as we prepare for summer travel," the spokesperson added. "We have also reduced our schedule from May through the summer."
Find out what's happening in Bostonwith free, real-time updates from Patch.
This is now the second weekend in a row with heavy delays and cancelations coming from JetBlue alone to or from Logan. Last Saturday, JetBlue alone canceled 72 of the 103 flights canceled throughout the airport — representing about 70 percent of all flights.
Read more: Hundreds Of Cancellations At Boston Logan Airport Frustrate Travelers
"In order to get our operation back on track this week and provide additional recovery options for the potential of additional April weather events, we are cancelling some flights this weekend and will be making a small schedule adjustment through the rest of the month."
Last Sunday, JetBlue had 90 delays at Logan, making up 52 percent of the airport's 174 total delays. During that time, JetBlue said the issues were due to poor weather in Florida and short staffing among attendants impacting its network. A spokesperson said it would take the company a couple of days to catch up.
"Despite hiring more than 3,000 new crewmembers already this year, like many businesses, we remain staffing constrained and these disruptions exacerbate an already challenging staffing situation," the spokesperson added.
Travelers of all airlines are being urged to check their flight status before arriving at the airport.
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