Melrose Mayor’s Office Apologizes For HomeWorks Energy Letter Mishap

MELROSE, MA – The Melrose Mayor’s Office issued a letter of apologize to the Melrose community Monday afternoon after letters educating Melrose households about energy efficiency were sent to residents at incorrect addresses.

About 7,000 letters from HomeWorks Energy, a Mass Save and Melrose partner, were sent using Mayor Paul Brodeur’s stationery to encourage residents to participate in the Melrose Energy Challenge.

Unfortunately, an error at the mailing house used by HomeWorks Energy caused letters to be sent to residents at incorrect addresses in some cases, the mayor’s office said.

The letters did not contain personal or identifying information, and residents are free to open them, as the information is intended to benefit all Melrose residents, according to the apology letter.

“While we are not sure how many letters were affected, on behalf of our partner, we apologize for the understandable confusion and inconvenience,” the mayor’s office said. “And as always, we appreciate community support for the Melrose Energy Challenge.”

Residents with questions about the mailing mishap or the energy challenge are encouraged to reach out to Martha Grover, Sustainability Manager for the City of Melrose, at (781) 979-4195 or [email protected].