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07-05-2024 09:42 PM in
Galaxy S- Mark as New
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07-05-2024 11:20 PM in
Galaxy SI'm using the S23 Ultra.
Samsung is disregarding it.
Solution: To verify Widevine Certification, navigate to Settings > Security and Privacy > Updates, check for a Google Play system update, install it, restart your phone, and then check.
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07-06-2024 01:50 AM in
Galaxy S- Mark as New
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07-06-2024 10:27 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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07-08-2024 01:59 PM in
Galaxy S- Mark as New
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3 weeks ago in
Galaxy S![](/https/r2.community.samsung.com/skins/images/23E3E9613AA909AA8D3EF7CCEBCFD162/responsive_peak/images/icon_anonymous_message.png)