Original topic:

Which kind of app this is?

(Topic created on: 07-11-2024 09:23 AM)
280 Views
Bimanghosh09
Active Level 4
Options
Kolkata
Recently I found an app called SamsungOdaservice, it is consumer battery and uses nearby device access.. is this any malware or something because I couldn't find this app in my galaxy F14 5G phone! I have attached

image
photos of it
9 Comments
Ashishrocks
Active Level 4
Kolkata
Does your device support esim?
Bimanghosh09
Active Level 4
Kolkata
My phone is galaxy a52
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Bimanghosh09
Active Level 4
Kolkata
I think it doesn't support
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Ashishrocks
Active Level 4
Kolkata
It's not a malware, it's on device activation
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Ashishrocks
Active Level 4
Kolkata
Don't worry it's a system app
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Ashishrocks
Active Level 4
Kolkata
Mark as solved by clicking 3dot
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Bimanghosh09
Active Level 4
Kolkata
Can you put a screenshot of this app in your phone?
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Sayan_SS_
Expert Level 5
Kolkata
It is Samsung On-Device-Acctivation.
It is Needed In Activation of Your Device Or Keep Track of Important Info Like When Phone Is Activated etc.
It is A System App.

If It's Helpful For You Please Consider This Comment As Sollution 🙏 By Clicking On Three Dot Present Above This Comment→Click on Accept Sollution
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cs_member10
Expert Level 5
Kolkata

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the app "SamsungOdaservice" is a system application of a Samsung device. However, it's important to be mindful of the permissions and access that an app requests. furthermore, If you facing a drain more than usual kindly perform the following steps to resolve your issue by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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