Original topic:

Flip 3 display issue green and purple line 2nd time same issue

(Topic created on: 07-12-2024 04:37 AM)
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Fahadmisba
Beginner Level 2
Options
Mumbai
Mere pass samsung flip 3 hai 1 time display change Karaya hai 1 year pehle same problem aagaya hai display line issue green line aur purple line 
Mera mobile 100% condition main hai without any stretch or dent 😡
4 Comments
Kuldexindia
Expert Level 5
Mumbai
Update ke baad hua ye?
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goodthings
Expert Level 5
Mumbai
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. Meanwhile use 60Hz.refresh rate of display. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Mumbai
Your's most welcome to here.
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cs_member10
Expert Level 5
Mumbai

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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