Activechat Description

Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients.

Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team.

Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication.

Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively.

We believe that friends don’t need support tickets in order to help each other.

Pricing

Pricing Starts At:
$49.00/month
Pricing Information:
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Activechat has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Activechat, Inc.
Year Founded:
2017
Headquarters:
United States
Website:
activechat.ai
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Media

Play Video Visual chatbot builder Conversations and user tags Native website chat widget
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

Activechat Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Activechat User Reviews

Write a Review
  • Name: Chet N.
    Job Title: Ceo
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing

    Date: Apr 18 2020

    Summary: Very powerful way to automate your Facebook pages and messaging with all your followers on your pages.

    Positive: Absolutely stunned by how simple this platform is to use. Such a cool way to use automation for chats.

    Negative: Not much I dislike about it over then a small learning curve.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Marketer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    BAD TEAM AND PRODUCT!

    Date: May 30 2021

    Summary: Great potential lost by horrible team. This could have been a Manychat killer, but the team was not able to deliver it.

    Positive: The app has lots of potential and seemed like the team was honest in beginning, but then Andrew (CEO) ruined everything.

    Negative: Bad team, promised things for lifetime deal and never delivered. Lied to its customers that is why so many negative reviews through out internet.

    But as to app, CON - UI AND UX. WORST EVER!

    Read More...
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