Document360 Reviews

Summary: It helps me to save and review my ideas regularly. Which leads me to update myself. Also I am able to share my knowledge with my colleagues too.

Positive: Document 360 is the best tool you can find to refer your knowledge base. Anyone can use this even don't have any technical skills.

Negative: If there were some more demo videos, it would be more helpful for the end-users to become more familiar with the platform.

Summary: What is simple, is the best. I absolutely can figure out the tool if I can just spend 2 or 3 days exploring it. This is absolutely incredible and helps us enjoy the whole experience.

Positive: User friendly and easy to use KMS where you don't actually need a technician. loved the varied amount of tutorial videos which made it very easy to establish an understanding of new opportunities in growing a new company. Alongside this, the customer optimization allowed me to customize my experience, allowing a personalized touch that is not readily available on similar sites.

Negative: The only downside is the amount of knowledge on the app which can be overwhelming.

Summary: I like the support and they are very quick respond. They are very knowledgeable and very supportive. Product is really good.

Positive: Since most of our existing documentation is in Word it saved a great deal of time to simply import them instead of recreating from scratch.

Negative: Just some minor things, nothing that I had to call a showstopper. I cannot insert an article in the location of my choosing.

Summary: Document360 is a useful and effective tool where the knowledgebase and document sharing are necessary.

Positive: Document360 is very user friendly platform to create an article on knowledgebase. It has various formats, writing styles, layouts and templates to use based on the nature of documents.

Negative: There are many choices and menus which sometimes gets confusing, maybe it will get familiar while get into frequent usage of this tool.

Summary: We have been using Document 360 within our training department for uploading our training materials for new joiners and for our reference. Document 360 is user friendly where we can find all the options in same page. We rarely search for any options. This is a wonderful software which makes our life easier. Once we switched into Document 360, we never go away.

Positive: 1. On-time customer support
2. Easily accessible and it is secure.
3. Good storage capacity
4. We can access any file by searching with a key word.

Negative: No major concerns I can say. But it would be great if you can add a feature to upload video contents.

Summary: I was in search of a good software which is user friendly and also a good platform which can be used as a team to access all our internal file securely. Then I found Document360 which is a gem. This software is highly recommended.

Positive: This is the best software which I ever used to build an internal knowledge base where we can upload all QRG'S Quick reference guide. It has massive storage and many customizable templates. All interface are user friendly where we can navigate easily.

Negative: Adding many frequently asked questions will help to get a resolution immediately.

Summary: I have been using Document360 to create a self-service knowledge base. It provides an exceptional end-user experience. There is no need for technical skills to use this software.

Positive: Document360 is easy to learn and has no need for technical skills. It provides an exceptional end-user experience. It provides an exceptional end-user experience.

Negative: Document360 is not suitable for the really complex technical requirements.
Lack of integration.

Summary: Document360 works good for content creation and it uses analytical features for the best business operations.
It can also be used to create a wiki, user-guide, or more.
A good support team helps and safe to use.

Positive: Designed for all SaaS products.
It's helped me to build a great self-service knowledge base for my customers and other users.
It has a google-like search for quick help.
Supports multiplatform.

Negative: The price is really high for this application, rest it works well.

Summary: Document360 is a great solution which allows to publish documents to create a knowledge hub which serves as a self-help portal.

Positive: Easy to setup and use
Acts as a knowledge hub
Encourages self help
Analytics tools
Privacy settings

Negative: No support for multiple languages.
Expensive plan .

Summary: I would definitely recommend this app. One of my favorite aspect about them is their support team and the software helps in effective and efficient documentation of products.

Positive: It is one of the software which can be used easily by anyone. It is one for the beginners. A user friendly software which can be set up very easily and it has got a wide variety of features to work on.

Negative: Honestly I really cant think of any cons as such other than using a few features. It is one of the best of its type available in the market.

Summary: Document360 is an excellent tool where we can keep all our information safe, grant access to some team members only, grant access based on IP address.

Positive: It’s very helpful to setup an access for only a range of IP addresses within our network, this is very important for our data security.

Negative: We couldn’t connect with Google Analytics, took lot of time then error pops up.

Summary: Document360 is a powerful knowledge management tool. It offers easy to build self-service help center for clients. Best to create a FAQ page for quick support solution for the customers.

Positive: Document360 helps to reduce support team efforts. It a very intuitive and powerful knowledge management tool. The best platform to establish a self-service help center. Discussion and search option to find FAQ answers.

Negative: It worked great for me. Nothing to share about cons.

Summary: Great customer support and a great tool that works perfectly with my business model. Highly recommend to all types of business

Positive: As a new user, I'm very impressed with the customer service support Document 360 provided. They responded to my questions within few hours and made sure to resolve my issues quickly.

Negative: Takes a little while to get familiarize with the tool. But once you get used to it, this will be the best tool you can ask for.

Summary: This is perfect product if your business require to organize and publish plenty of content on a daily/weekly basis. Best value for the best price.

Positive: Document360 is great tool offered on a great price point. It offers variety of customization that suits my business needs.

Negative: Would like to see an extra layer of security to be added in the future updates.

Summary: It is an effective tool in documenting best practices and updates. The social component makes it easy to create any content and organize them.

Positive: Document360 is suitable for any sized teams or department. It helps to organize your content very securely, easily and meaningful way.

Negative: Would like to see more updates to the existing platform by adding new features and have 24/7 tech support.