Neuron7 Reviews

Neuron7 Description

Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.

Pricing

Pricing Starts At:

Integrations

API:

Yes, Neuron7 has an API

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Reviews

Total

ease

features

design

support

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Company Details

Company:

Neuron7.ai

Year Founded:

2020

Headquarters:

United States

Website:

neuron7.ai/

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Media

Product Details

Platforms

SaaS

Type of Training

Documentation

Live Online

Webinars

In Person

Videos

Customer Support

Phone Support

24/7 Live Support

Online

Neuron7 Features and Options

AI Customer Service Software

Customer Service Software

Alerts / Escalation

Appointment Management

Call Center Management

Email Management

Knowledge Base

Live Chat

Performance Metrics

Queue Management

Self Service Portal

Social Media Integration

Surveys & Feedback

Virtual Assistant

Workflow Management

Natural Language Processing Software

Co-Reference Resolution

In-Database Text Analytics

Named Entity Recognition

Natural Language Generation (NLG)

Open Source Integrations

Parsing

Part-of-Speech Tagging

Sentence Segmentation

Stemming/Lemmatization

Tokenization

Field Service Management Software

Billing & Invoicing

Contact Database

Contract Management

Customer Database

Dispatch Management

Electronic Signature

Inventory Management

Mobile Access

Payment Collection in the Field

Quotes / Estimates

Routing

Scheduling

Service History Tracking

Time Clock

Work Order Management

Tradesman Job Management Software

Contract Management

Customer Database

Dispatch Management

For Builders

For Electricians

For Field Service Businesses

For HVAC

For Plumbers

For Roofers

Invoicing

Job Tracking

Payments

Quoting

Reporting

Scheduling

Time Tracking

Customer Self-Service Software

Contact Center Knowledge Base Software

Neuron7 User Reviews

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