Shipping policy

Shipping Policy

All orders generally take 2-7 business days to process before shipping. However, in the event of a presale or if an item is on backorder, processing can take up to 4 weeks (unless otherwise stated in the product description). You will receive an email with tracking once the order is packaged, labeled, and ready to be picked up by the mail courier.

Our facility is open Monday – Friday only. All orders placed after hours will begin processing on the following business day.

The Meme Store does not ship partial orders, your order will only ship if all items are in stock. If items are out of stock, you will be notified by email. Sometimes items are on order to be reprinted, so there is an option to wait. Other times the items will not be available again, so a refund will be processed. Either way, we will always email to let you know.

Shipping prices depend on several factors including item weight and distance of travel. These prices are set based on the guideline requirements set by USPS, Asendia, and UPS.

Shipping times depend on the item(s) and destination.

From a US Store:
USPS First Class Mail – domestic orders under a 1 lb – 2 to 3 business days
USPS Priority Mail – domestic orders over 1 lb – 2 to 3 business days
UPS – domestic orders – 1 to 5 business days
Asendia – international orders – 1 to 6 weeks
*size constraints

International Orders
International orders placed through a US store will ship out of our facility in Delray Beach, FL, USA through Asendia. Asendia will sort the packages for USPS and then route them to the proper port of departure from the US. Once the order arrives in your country, it is handed off to your local postal service. Tracking may say “delivered” or “ready for pick up” when it arrives at your local post office. You should then receive a notice from them stating that the package has arrived.

Customs fees, taxes, and additional fees may apply for international shipments. The Meme Store does not charge for these fees up front because of varying rates between countries. Your local post office may hold the package until such fees are paid. Please contact your local customs and/or post office for more information.

Any packages that are returned as “refused” or “unclaimed” will be refunded for the items sent back. Shipping will not be refunded in such cases. If the package is sent back before you were notified or does not arrive within 6 weeks, please contact us. We will file a claim that the package was lost and issue a refund for the item(s) only.

Return to Sender
If your tracking information indicates your package was returned to us it will also generally explain why. This can happen for a variety of reasons, including, but not limited to: a typo in your address, missing apartment number, being marked as unclaimed, etc.

The Meme Store has no responsibility in your package being returned.

Once your order makes its way back to us it will be processed by our returns department and you will receive a refund for order. General processing time can take anywhere from 7 - 10 business days. The refund will be processed using your original method of payment. For credit/debit card refunds it can take an additional 3-5 business days to hit your account. If you’d like us to attempt a second shipment, we will send you an invoice for additional postage.

There is nothing we can do until the package arrives, but if you do notice your order is being returned and you want to let us know you are welcome to contact us through thememestore.zendesk.com. Be sure to include your order number in your email. Our team will make a note on your customer account that the package is being returned