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Medical Guardian On-The-Go Wearable Alarm and Panic Button for Elderly - Water-Resistant Emergency Button for Elderly, 24/7 Wireless Medical Alert Systems for Seniors, 4G LTE Cellular (Black)

3.8 3.8 out of 5 stars 472 ratings

Currently unavailable.
We don't know when or if this item will be back in stock.
Color Black
Brand Medical Guardian
Power Source Battery Powered
Compatible Devices Smartphone
Battery Description Lithium-Ion

About this item

  • CALL TO ACTIVATE: Please note that activation of the service for our medical alert systems through a phone call is required prior to use. There are absolutely no hidden charges or contracts for our devices. Our service is free to activate. After one month free, you will only be charged a monthly fee starting at $34.95/month.
  • WEARABLE MEDICAL ALERT SYSTEMS FOR SENIORS: Being half the size of traditional senior alarm systems makes our elderly monitoring senior alert system and panic button easy and convenient. Use our easy-to-use clip to attach our mini medical alert to clothing, a belt, a bag, or attach it to a lanyard and wear it as a medical personal alarm around the neck
  • EMERGENCY BUTTON FOR ELDERLY WITH 24/7 COMMUNICATION: Push a button on our medical alert necklace for women and men to connect to a live USA-based and trained operator immediately. Speak directly to any of our 24/7 emergency monitoring personnel at any time of the day.
  • VERIZON CELLULAR SERVICE: Acting as a functional emergency call button wherever nationwide cellular service is available, this is the ideal alert button for seniors at home. Our medical alert's 4G LTE connection helps ensure you can reach our emergency monitoring centers and receive help faster.
  • LONG BATTERY LIFE: The On-The-Go medical alert button for seniors can last up to seven days on a full charge, for longer-lasting monitoring and protection. The call button for elderly at home has a water-resistant coating, suitable as a bathroom call button in case of a slip or fall.
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From the brand


Product Description

elderly assistance products monitoring personal safety devices beepers button monitors accessories

The On-The-Go Guardian will give you peace of mind while you’re at home or out for the day. The wireless device connects to the nationwide Verizon 4G LTE cellular network, giving you 24/7 access to Medical Guardian’s expert staff.

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With one simple button press, you’ll be immediately connected to the Medical Guardian emergency and non-emergency monitoring center. Our agents are specially trained to provide fast and reliable assistance when you need it most.

Independence and freedom are something all active seniors deserve. That is why we designed the On-The-Go Guardian to provide efficient aid when emergency situations occur. Know that our caring staff is available to assist you 24 hours a day.

We know that caregivers only want what’s best for their loved ones, which is why we made our wireless device to act as an effective helping hand when emergencies strike.

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The On-The-Go Guardian's Verizon 4G LTE cellular service offers an extremely fast and reliable connection.

The On-The-Go Guardian is fully equipped with WiFi & location tracking technology.

Live life on the go for up to 30 days without a recharge.

Designed specifically for use in the shower and bath where falls are common.

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Classic Guardian Home Guardian On-The-Go Guardian Active Guardian
Customer Reviews
3.7 out of 5 stars
236
4.0 out of 5 stars
400
3.8 out of 5 stars
472
3.9 out of 5 stars
141
Price $64.95
Can be used At home At home At home or on-the-go At home or on-the-go
Range 1,300 ft. 600 ft. Unlimited within cellular service range. Unlimited within cellular service range.
Landline required Yes No No No
Battery Life Plug-in (32 hr. backup) Plug-in (24 hr. backup) Up to 30 days Up to 5 days
Water resistance Showerproof Showerproof Showerproof Showerproof
Location Tracking Services No No Yes Yes
Fall detection Available for a monthly fee Available for a monthly fee No Available for a monthly fee
Button type Neck or wrist compatible Neck or wrist compatible Wearable all-in-one with neck or belt clip options Wearable all-in-one with neck or belt clip options
Protect 2 people Yes Yes No No

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.

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Medical Guardian On-The-Go Wearable Alarm and Panic Button for Elderly - Water-Resistant Emergency Button for Elderly, 24/7 Wireless Medical Alert Systems for Seniors, 4G LTE Cellular (Black)


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Medical Guardian On-The-Go Wearable Alarm and Panic Button for Elderly - Water-Resistant Emergency Button for Elderly, 24/7 Wireless Medical Alert Systems for Seniors, 4G LTE Cellular (Black)
Medical Guardian On-The-Go Wearable Alarm and Panic Button for Elderly - Water-Resistant Emergency Button for Elderly, 24/7 Wireless Medical Alert Systems for Seniors, 4G LTE Cellular (Black)
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PriceCurrently unavailable.$26.99$41.99$24.99$45.99
Delivery
Get it as soon as Tuesday, Sep 17
Get it as soon as Tuesday, Sep 17
Get it as soon as Tuesday, Sep 17
Get it as soon as Tuesday, Sep 17
Customer Ratings
Sold By
CallToU
CallToU
SYNLETT
SanJie Direct
brand
Medical Guardian
CallToU
CallToU
SYNLETT
SanJie
power source
Battery Powered
Battery Powered
Battery Powered
Battery Powered
AC
battery description
Lithium-Ion
Alkaline
Alkaline

Customer reviews

3.8 out of 5 stars
472 global ratings

Customers say

Customers like the quality and battery life of the alarm. They mention it works great and the battery life appears to be great. However, some customers have reported issues with the functionality, value for money, and durability. Opinions are mixed on the ease of setup.

AI-generated from the text of customer reviews

7 customers mention "Quality"7 positive0 negative

Customers are satisfied with the quality of the alarm. They mention it's comfortable, light, and attractive.

"...Worked great" Read more

"So far this is working perfectly!..." Read more

"Product is good however I didn't get cell reception in every room of my house." Read more

"Great product but have fun jumping through hoops to cancel your membership after your loved one dies." Read more

3 customers mention "Battery life"3 positive0 negative

Customers are satisfied with the battery life of the alarm. They mention it's been more than a week since they initially purchased it.

"...So in my mind for the cost of the unit, it just paid for itself. Battery life is good for about 28-30 days so far. I'm pleased with it." Read more

"...The battery life appears to be great, as it’s been more than a week since we initially charged and there’s no indication the device needs a charge..." Read more

"So far this is working perfectly! The battery lasts abut 1 month in between charges, can be used during a shower and I love the GPS use in case I..." Read more

18 customers mention "Ease of setup"7 positive11 negative

Customers have mixed opinions about the ease of setup of the alarm. Some mention it's easy to call and set up service, while others say they couldn't activate it and the device never properly registered to the account.

"...After that got worked out, the device never properly registered to the account. So, they were drafting almost $40 a month out for "no equipment."..." Read more

"...It is on me so it really is as easy as a button press.Not only will they call 911 but then my husband as well. And it’s affordable too!..." Read more

"...The first device would not complete setup, after many troubleshooting calls to Medical Guardian...." Read more

"...hip surgery, I called to activate it and they said it was having trouble connecting...." Read more

6 customers mention "Functionality"0 positive6 negative

Customers are dissatisfied with the functionality of the alarm. They mention it's disappointing, has a poor guide, and is difficult to set up. Customers also say they never get it right in their systems.

"...Seems simple enough but then things got difficult. Guide says to charge for 3 hrs until device light turns red...." Read more

"...and call center interactions have been OK, but there has been very poor follow-through, especially when it comes to canceling the service...." Read more

"...Very disappointing." Read more

"Horrible product" Read more

4 customers mention "Value for money"0 positive4 negative

Customers are dissatisfied with the value for money of the alarm. They mention it's cheap and of low quality.

"...Absolutely NO satisfaction from customer service. Cheap, low quality item." Read more

"...They said it's not in their system couldn't activate. Wasted money. Return window had passed." Read more

"Waste of money..." Read more

"Cost too much to subscribe, I gave mine away, should be in the add...." Read more

3 customers mention "Durability"0 positive3 negative

Customers are dissatisfied with the durability of the alarm. They mention the lanyard keeps breaking and the neck strap has a very flimsy plastic fastener.

"The lanyard keeps breaking and it is a pain waiting for a new one...." Read more

"Product broke after 5 months. No coverage unless I wanted to pay an extra 6.99 a month...." Read more

"This device has a very flimsy plastic fastener on the neck strap that broke in less than six months, making the unit unwearable...." Read more

3 customers mention "Noise level"0 positive3 negative

Customers are dissatisfied with the noise level of the alarm. They mention it sounds tinny, makes loud beeps and screeches, and they can't hear the emergency operator on the device.

"...We called to set up device upon receipt. We could not hear the emergency operator on the device and the response time is not fast...." Read more

"...He sounded tinny and even I had a hard time hearing and understanding what he had to say. Very disappointing." Read more

"Got locked into a calling cycle and made loud beeps and screeches. The company tech support could not release and re-set it...." Read more

Excellent Product - Never Felt More Secure
5 out of 5 stars
Excellent Product - Never Felt More Secure
In June I suffered an ischemic stroke. I spent a week in the hospital and came home with a lot of fear.Just one week prior, my husband was across the country on business and my kids were with their father. I had been by myself.Had it happened when I was alone, I’m not sure what would have happened. So I feared the next time....if there was a next time. What if he was at work and the kids not here?With this product I don't have to worry anymore! When my stroke happened I was really too out of it to look for my phone and make a call but I could have pressed a button. That is what makes this so perfect! It is on me so it really is as easy as a button press.Not only will they call 911 but then my husband as well. And it’s affordable too!And you can have it in a lanyard around your neck or on a belt clip for times you may not want it to show.It’s also water resistant so I can have it with you by the shower!It was easy to set up and the staff I spoke to on the phone was so friendly! This has given me such a sense of security! If you have elderly parents or a medical condition yourself, I highly recommend this!
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Top reviews from the United States

Reviewed in the United States on November 8, 2019
In June I suffered an ischemic stroke. I spent a week in the hospital and came home with a lot of fear.
Just one week prior, my husband was across the country on business and my kids were with their father. I had been by myself.

Had it happened when I was alone, I’m not sure what would have happened. So I feared the next time....if there was a next time. What if he was at work and the kids not here?
With this product I don't have to worry anymore! When my stroke happened I was really too out of it to look for my phone and make a call but I could have pressed a button. That is what makes this so perfect! It is on me so it really is as easy as a button press.
Not only will they call 911 but then my husband as well. And it’s affordable too!
And you can have it in a lanyard around your neck or on a belt clip for times you may not want it to show.
It’s also water resistant so I can have it with you by the shower!
It was easy to set up and the staff I spoke to on the phone was so friendly! This has given me such a sense of security! If you have elderly parents or a medical condition yourself, I highly recommend this!
Customer image
5.0 out of 5 stars Excellent Product - Never Felt More Secure
Reviewed in the United States on November 8, 2019
In June I suffered an ischemic stroke. I spent a week in the hospital and came home with a lot of fear.
Just one week prior, my husband was across the country on business and my kids were with their father. I had been by myself.

Had it happened when I was alone, I’m not sure what would have happened. So I feared the next time....if there was a next time. What if he was at work and the kids not here?
With this product I don't have to worry anymore! When my stroke happened I was really too out of it to look for my phone and make a call but I could have pressed a button. That is what makes this so perfect! It is on me so it really is as easy as a button press.
Not only will they call 911 but then my husband as well. And it’s affordable too!
And you can have it in a lanyard around your neck or on a belt clip for times you may not want it to show.
It’s also water resistant so I can have it with you by the shower!
It was easy to set up and the staff I spoke to on the phone was so friendly! This has given me such a sense of security! If you have elderly parents or a medical condition yourself, I highly recommend this!
Images in this review
Customer image
Customer image
125 people found this helpful
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Reviewed in the United States on December 3, 2020
I am so disappointed. The set up for this device was pretty painful. I followed all instructions. I did what was instructed, and had to CALL THEM because it wasn't working. Well, I guess it was working on their end, and they had dispatched an ambulance to my dad's house. :/
After that got worked out, the device never properly registered to the account. So, they were drafting almost $40 a month out for "no equipment." Fantastic. My dad didn't use it. He has it unplugged on his bar so why pay $40 a month for that? Especially when it DOES NOT bring up your "care circle" or let you talk to a rep. They automatically dispatch an ambulance.
So, I tried to cancel. I sent THREE emails. I finally got a call from someone who wanted to know WHY I wanted to cancel. I told her cancel it; I'm getting annoyed. She says they have to send me a form in email to print, sign and return before they can cancel. Really?
Sure enough, it's a cease and desist form lol. Seriously? Sending that back in now with a digital signature so who knows if it'll go through.
THEN they say it can still take up to 30 days before cancellation is complete after receiving the cease and desist.
I have told them on ALL correspondence and via the phone call, if they charge my card once more, it'll be disputed as unauthorized because I AM CANCELLING. What a nightmare.
Life Alert costs more, but I'm sure they're easier to deal with than these people which is why they're #1. Don't cheap out with these people. It's not worth it.
128 people found this helpful
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Reviewed in the United States on November 29, 2019
Got this device for my grandfather after he'd had a fall. I wanted him to be more protected in case he ever has a worse fall or another problem and needs help immediately. My mom and I helped him set up the device and it was very easy to call and set up service and have the device activated. The only issue we had was that it took a little bit for the info to enter their system, but as soon as the device was fully charged and we called customer service, they were able to figure it out and set it up! It makes me feel so much better to see my grandfather wearing his on-the-go medical guardian every day so I know he will be safe wherever he is.
27 people found this helpful
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Reviewed in the United States on June 10, 2023
To a point I hope to be able to use this. When u get medical Guardian wireless device, you must call to activate it and choose payment plan.
Seems simple enough but then things got difficult. Guide says to charge for 3 hrs until device light turns red.
Then it says to press side button to get battery status...OK or needs charge. U can't do it with finger. I had to use end of metal spoon to press.
I told rep thati had a fall and that's why I bought this. She said this was not fall detection. I said I just want to call 911 for assistance. I also want this for the gym shower. I'll update if I do have to use it.
18 people found this helpful
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Reviewed in the United States on December 4, 2021
Unit was easy to setup and trial run with customer service. I was at work, the operator called and said mom fell and they had dispatched the ambulance. Once I got to her house, she had slipped off the couch, hit her head on floor, couldn't move and there was blood. So in my mind for the cost of the unit, it just paid for itself. Battery life is good for about 28-30 days so far. I'm pleased with it.
40 people found this helpful
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Reviewed in the United States on March 24, 2022
This is just want I wanted for peace of mind. The people who answer are very polite and professional. When I called as part of the set-up process, they also gave me a lot of good information that really helped. The best is that Amazon gives a year free service, which normally costs almost $37/month. That makes this the best offer you'll find.
22 people found this helpful
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Reviewed in the United States on January 4, 2024
Problem. When you have a wireless pacemaker, you have to place it far away from your pacemaker. Could crest major problems for you !!

Top reviews from other countries

Norma
1.0 out of 5 stars There is a monthly charge for use of this device $40.00
Reviewed in Canada on July 11, 2024
Re the headline, I will be returning this device.