Customer Review

Reviewed in the United States on May 23, 2020
> Update 11/2021

The kettle failed dangerously after about 18 months of light use. It now turns on and boils full blast AS SOON AS IT'S PLUGGED IN. The only way to get it to stop is to unplug it. I'm lucky I noticed it boiling out of control before I walked away from it and left it alone to catch fire.

> Original Review

I'll preface this by saying I don't have the greatest qualifications to review electric kettles. I'm not a big tea drinker, and I've never owned a kettle like this before, so I can't really compare it to other products on the market. I based my purchase on reading positive reviews prior to ordering.

The good:

* It's easy to use. Temperature controls work well and are basic but pretty intuitive.

* It seems to heat up quickly (although I don't have a lot of experience with other kettles to compare).

* Makes a lot of hot water (assuming you want that).

The not so good (?):

* It's big. Like, I have no idea what people make this much hot water for big. In retrospect, I probably didn't need anything nearly this large. I can make two mugs of tea and use barely a third of the capacity. The downside is it takes up more counter space than we're really getting out of it. This could be a selling point if you actually know you want to heat a ton of water regularly, but it's overkill for a basic cup of tea now and then.

* I have no idea how you're supposed to clean it. Seriously. It's not supposed to be immersed in water, so you can't dishwasher it or anything automatic. With coffee pots you can just stick your hand inside and use a dish rag, but the shape of this kettle is super awkward. The top cover is permanently affixed as far as i can tell, so you can't really get a hand inside past the opening to clean anything. The only option seems to be to spray water in it and rinse it and hope it gets clean?

* Speaking of the super awkward top design, it's surprisingly hard to dry out too. The top portion above the glass is a collar that indents, which means it catches water before it reaches the spout. It's not a problem for filling a cup, but it doesn't let the last of the water drain out when you're done. Compounding things, the fixed lid only has the filler piece that pops open, so to rest the thing upside-down to drain and air out you have to try to prop the entire weight of the kettle on the little plastic lid door, which I'm afraid is eventually going to break it.
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Product Details

4.4 out of 5 stars
1,126 global ratings