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Customer Review
Reviewed in the United States on November 24, 2023
This product has a lot of potential but is really poorly thought out and has design issues.
If you are planning to use this with HomeKit, you should know that you lose a number of features from the Level app, because only level or HomeKit can “own” the device at once. You won’t be able to encode the fobs that come with the device, turn off the sound, or any of the other level app features.
If you want the thing to close automatically when your door closes, you’ll need to invest separately in a door sensor and set up automation with HomeKit or a similar automation framework. The lock doesn’t come with a sensor and doesn’t know when your door is closed, so all you can really do out of the box is set up a timer. Support is no help. They just told me to use the level app when I complained about the inability to use HomeKit and the level app at the same time.
All of that pales in comparison to the rate at which this thing eats batteries. After two months or so, the thing started draining new CR2 batteries within a week. Unfortunately, since you do not get battery alerts when you don’t use the level app, you’ll find out by getting locked out of your house, or by having your house left unlocked unbeknownst to you.
At $12 per CR2 battery and burning 4 of them a month, this thing will cost you $50/month to keep working.
I threw this thing out, got a U-bolt pro wifi, and never looked back. I recommend you do the same, or better yet just don’t buy this at all. The battery-in-bolt design is cool, but nothing else about this lock is worth the high price tag.
If you are planning to use this with HomeKit, you should know that you lose a number of features from the Level app, because only level or HomeKit can “own” the device at once. You won’t be able to encode the fobs that come with the device, turn off the sound, or any of the other level app features.
If you want the thing to close automatically when your door closes, you’ll need to invest separately in a door sensor and set up automation with HomeKit or a similar automation framework. The lock doesn’t come with a sensor and doesn’t know when your door is closed, so all you can really do out of the box is set up a timer. Support is no help. They just told me to use the level app when I complained about the inability to use HomeKit and the level app at the same time.
All of that pales in comparison to the rate at which this thing eats batteries. After two months or so, the thing started draining new CR2 batteries within a week. Unfortunately, since you do not get battery alerts when you don’t use the level app, you’ll find out by getting locked out of your house, or by having your house left unlocked unbeknownst to you.
At $12 per CR2 battery and burning 4 of them a month, this thing will cost you $50/month to keep working.
I threw this thing out, got a U-bolt pro wifi, and never looked back. I recommend you do the same, or better yet just don’t buy this at all. The battery-in-bolt design is cool, but nothing else about this lock is worth the high price tag.
