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Customer Review
Reviewed in the United States on June 30, 2020
This is my second brand for filters that screw on to the reservoir from the bottom. At first, I didn't give it a second thought. Then -- and this is another brand I'm referring to -- came an issue in which a replacement filter did not seal like the previous one. Back to the current brand, Seychelle, the two smaller filters instead of one big filter seemed worth a try as the grooves are smaller and seemed more likely not to leak. So far, so good. I will update this review when it's time to replace them just to be sure.
I live in an urban area and the water is fluoridated. While filters that remove some fluoride are on the rise, and that's an encouraging trend, if you have a lot of fluoride, you need a filter built for that. I haven't tested it yet but have a kit on the way and, again, will update this review with those results. For now, I can say the filtered water tastes very nice!
Finally, for now, I confess to hesitating a little to go with Seychelle per some of the negative comments. I'm happy that the positive comments won out. I did have a small detail to resolve with the shipping and handling of my pitcher and Seychelle responded the same day and were a pleasure to deal with as we sorted it out. Add that my pitcher arrived as fast as Prime but without Prime -- certainly not always the case -- and I have to say they've won me over. I'm convinced that they care about customer satisfaction.
I live in an urban area and the water is fluoridated. While filters that remove some fluoride are on the rise, and that's an encouraging trend, if you have a lot of fluoride, you need a filter built for that. I haven't tested it yet but have a kit on the way and, again, will update this review with those results. For now, I can say the filtered water tastes very nice!
Finally, for now, I confess to hesitating a little to go with Seychelle per some of the negative comments. I'm happy that the positive comments won out. I did have a small detail to resolve with the shipping and handling of my pitcher and Seychelle responded the same day and were a pleasure to deal with as we sorted it out. Add that my pitcher arrived as fast as Prime but without Prime -- certainly not always the case -- and I have to say they've won me over. I'm convinced that they care about customer satisfaction.
