Top critical review
3.0 out of 5 starsGood UPS, Cheap Battery
Reviewed in the United States on May 9, 2024
I have been buying APC battery back-ups for decades now, and I’ve always expected genuine APC batteries inside them. This is the first time I’ve bought one that came with what appeared to be a knock-off imitation inside it. There was also no quality control inspection receipt, like there’s always been before.
Battery brand is Leoch, made in China, etc. Going to APC’s web site, they recommend an APC-branded replacement battery for like $90. You can find this Leoch battery online for like $30. Looking more thoroughly, other reviews on here share the same battery in photos.
I called APC support to confirm the legitimacy of this product. They say it was due to supply chain issues and other factors that led to them using non-APC batteries in some of their products. If you’re buying APC products for the brand, prepare to be disappointed I guess?
The unit itself seems fine, but I’m no expert. I appreciate the design and form factor. For what it is worth, the battery seems to work fine so far. I’m more worried about longevity compared to past APC batteries that have lasted way longer than they should. If nothing else, prepare to invest in a replacement battery if you want something genuine from APC.