Service and support from the people who know your Apple Vision Pro best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.1

Enjoy peace of mind when you buy AppleCare+ for Apple Vision Pro.

AppleCare+ is an insurance product that provides priority tech support1 and hardware coverage,2 including unlimited incidents of accidental damage protection,3 each subject to an excess fee of £25 for damage to included accessories and £249 for other accidental damage. Coverage does not include theft or loss of your device or damage to corrective lenses used with your device. For complete details, see the terms.

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For details, see your consumer law rights.

Apple-certified service and support coverage
24/7 priority access to Apple experts by chat or phone1
Get unlimited incidents of accidental damage protection2
Battery service coverage2

One stop for support

Minimise the amount of time without your device with Express Replacement Service

Because Apple makes the hardware, the operating system and many applications, Apple Vision Pro is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.1

  • 24/7 priority access to Apple experts
  • Postal repair: Send in your device using a pre-paid shipping box provided by Apple4
  • Carry-in repair: Take your device to an Apple Store4
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4

Hardware coverage

Get unlimited incidents of accidental damage protection2
Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides repair or replacement service from Apple-authorised technicians using genuine Apple parts.

Coverage includes the following:

  • Your Apple Vision Pro
  • Included battery2
  • Included cable
  • Unlimited incidents of accidental damage protection, each subject to an excess fee

Software support

Get direct access to Apple experts for support using visionOS and more

Whether you’re sitting in the comfort of your home or office, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using visionOS and iCloud
  • Connecting to wireless networks
  • Questions about Apple-branded apps for your Apple Vision Pro

Protect your Apple Vision Pro

AppleCare+

You can buy coverage on a fixed-term or monthly plan that will automatically renew until cancelled.

Monthly

2 yrs

Apple Vision Pro

Excess fees at a glance

Incidents covered

Damage to Included Accessories3

£25

Other Accidental Damage

£249

How to buy

  1. Purchase AppleCare+ with your new Apple Vision Pro.
  2. Or within 60 days of your Apple Vision Pro purchase:5

AppleCare+ products are not available in the Channel Islands and Isle of Man.

For information on how to renew an existing plan, see Extend your AppleCare+ coverage. For complete details, see the AppleCare+ Terms and Conditions.