"He flew and got stuck in the roof, in the bin. We couldn't find him," a passenger on the Air Europa flight told local media in Uruguay.
The XLR's extra fuel tank helps it go 5,400 miles (11 hours) nonstop, opening previously impossible or inefficient routes.
"You always say, 'Oh, they won't go without us,' but they actually did. They went without us and took my luggage as well," Liz Weir told the BBC.
Airlines added too much capacity amid confidence in soaring demand. Boeing, high costs, and fewer high-paying business travelers haven't helped.
Qatar's QSuite was an industry-changing design that raised the bar for premium seating worldwide.
Air traffic control recordings suggest the Southwest pilots didn't communicate with the tower or other planes before the risky departure.
Singapore beat out Air France and Emirates for the world's best first-class, complete with a double bed. Tickets can cost up to $30,000 roundtrip.
Delta's bougie new lounge is the best of the Big 3, thanks to a suite of amenities one would expect to see at a luxury hotel rather than an airport.
Airline rating company Skytrax released its 2024 list of the best airlines in the world. Qatar Airways took the top spot over Singapore Airlines.
Now that I'm only a year away from 30 with a little more fun money and desire for comfort, I've gotten picky about where I sit on airplanes.
I timed my journeys between London and Edinburgh, one with British Airways and another with LNER rail. Flying was not as fast as you might think.
The a-la-carte business model used by carriers like Frontier and Spirit can cost travelers hundreds in unexpected fees if you don't know the rules.
Since its launch, Global has touted a luxurious interior for its A380, which is planned to have 471 seats in economy, business, and first class.
YouGov recently surveyed US travelers about acceptable behaviors on a flight. I was surprised by some of the things people say are acceptable.
Changes could touch Southwest's longtime, fan-favorite perk: free checked bags. Charging for them would be lucrative, but would likely cause backlash.
An Air New Zealand flight encountered heavy turbulence on Sunday, and a full coffee pot was spilled over one passenger during the trolley service.
Dozens of passengers were left panicked after an automated announcement told them to put on oxygen masks, even though the Boeing 777 wasn't in danger.
The Southwest Airlines jet experienced a nauseating stability problem called a Dutch roll. A postflight inspection found damage to the rudder system.
The FAA accused Heather Wells of hitting a flight attendant and trying to open the cabin door before she was restrained with duct tape over her mouth.
Ultra-low-cost carrier Allegiant had the best reliability, thanks to its low rate of cancellations, mishandled baggage, and zero involuntary bumps.