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Overview

The largest family owned and operated specialty gift business in the northeastern U.S., The Paper Store employs more than 4,000 people at nearly 90 stores across six states, and in the company’s 500,000-square-foot distribution center. With frequent new store launches, technology management grew more complex, and wide area networking costs soared.

The company sought to consolidate security and networking functions into fewer devices. Leveraging a software-defined branch (SD Branch) approach—including next-generation firewalls (NGFWs), secure in-store Ethernet switching, wireless access points, and software-defined wide-area networking (SD-WAN) at the edge—The Paper Store was able to reduce complexity and rationalize costs. As one of the numerous measured business impacts, the retailer’s improved connection reliability alone helps avoid $13,000 in lost monthly revenue per store.

 

The Paper Store Protects its Expanding Store Footprint with Secure SD-WAN and SD-Branch

The largest family owned and operated specialty gift business in the northeastern U.S., The Paper Store employs more than 4,000 people at nearly 90 stores across six states, and in the company’s 500,000-square-foot distribution center. With frequent new store launches, technology management grew more complex, and wide area networking costs soared.

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“Several stores—including our highest-performing store—had some level of primary circuit failure during a period when the company typically generates more than a quarter of its annual revenue. With the Fortinet Secure SD-WAN solution in place, those stores stayed online. In fact, they were not even aware of the outage.”

– Ken Guild, IT Systems Security Manager, The Paper Store

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Business Impact

Maximize revenues in peak sales seasons by ensuring that network outages do not affect in-store transaction processing

20% cost savings on network management, monitoring services, and equipment leases

Sixfold increase in WAN bandwidth

Greater visibility into, and control of, all nodes in the security infrastructure

15x faster deployment of new stores helps avoid $52,000 in lost monthly revenue per store setup

Up to 480% improvement in branch connection reliability helps avoid $13,000 in lost monthly revenue per store

Streamline management of outages with significantly reduced IT staff time

 


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