FSCS uses technology to optimise our ways of working through our people, processes and technology to deliver the best...
Technology is a key part of FSCS’s plans to improve the experience for customers
The short answer is: potentially, yes! We usually talk about individuals claiming compensation, but we wanted to brin...
#40 Can I claim compensation for my small business, limited company or charity?
Join Maria and Helen to find out what information to prepare before you submit your claim to FSCS. Knowing what to...
#39 Mini-pod: What to prepare before you claim
FSCS was set up by the government, but we’re independent and are funded by the financial services industry. Join Amy...
#38 Mini-pod: How is FSCS funded?
FSCS receives claims from thousands of people who have lost money from their pensions when their financial providers ...
Jeff Stelling kicks off latest phase of FSCS pension protection campaign
Welcome to May 2024’s Outlook statement. This latest edition provides an update on compensation figures and the levy...
FSCS's May 2024 Outlook statement
Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Leon Ward, CEO at MyBnk about delivering...
Fortnightly financial #38 Leon Ward
Join host Nigel and Claims Specialist Caroline to learn about one of the lesser-known – but by no means less importan...
#37 Mini-pod: Making a claim for mortgage advice and mis-selling
Customer stories
I got £85k back for unsuitable investment advice
Geoff* took advice to transfer his pension into a self-invested personal pension (SIPP) but was shocked to find out the SIPP firm had gone bust a few years later.
I got £17k back after my pension operator went into liquidation
Janet* took advice to transfer her pension into a self-invested personal pension (SIPP) but when the SIPP operator failed, she turned to FSCS for help.
I lost money when my investment was matured too early
James* lost money when a wealth management firm matured his investment too early. Here’s how he claimed with FSCS and got his money back.
My financial provider disappeared, putting over £40k at risk
After transferring her existing pension into a self-invested personal pension, Nicole*’s investments started performing poorly and she couldn’t reach her provider.
Fraud & scams
What if you're a victim?
There are many signs of fraud, with some more obvious than others. But what should you do if you think you've been scammed or are a victim of online fraud?
Latest financial scams and frauds
At FSCS we see scams on a weekly basis - here's what to watch out for currently.
The worrying rise in online financial scams
We are passionate about preventing consumer harm at FSCS. Here is an update on what we are doing to tackle a growing and particularly toxic threat to consumers: scams.
The ongoing fight against scams
Sarah Marin talks about the challenges FSCS faces in preventing and reporting scams and why we’re keen to continue collaborating on scam prevention in 2022.
FSCS news
Fortnightly Financial #39 Jack Parsons
Conor Richards, Communications and Stakeholder Business Partner, speaks to My Duvet Flip podcast host Jack Parsons about empowering people with financial literacy.
Supporting our local community in 2023/24
We’re dedicated to making a difference for our customers, and the same goes for our local community. Here’s a roundup of the volunteering work we did in 2023/24.
FSCS's May 2024 Outlook statement
FSCS's May 2024’s Outlook statement - this latest edition provides an update on compensation figures and the levy for 2024/25, following the first look we published in November.
Fortnightly financial #38 Leon Ward
Nigel Yeates, Communications and Stakeholder Business Partner, speaks to Leon Ward, CEO at MyBnk about delivering expert-led financial education to young people.
Podcasts
#40 Can I claim compensation for my small business, limited company or charity?
The short answer is: potentially, yes! In this episode we’re talking all about our protection for small businesses, limited companies and charities.
#39 Mini-pod: What to prepare before you claim
Find out what to prepare before you submit your claim to FSCS. Knowing what to expect and prepare will help make your claim application as smooth as possible.
#38 Mini-pod: How is FSCS funded?
FSCS was set up by the government, but we’re independent and funded by the financial services industry. Learn more about our annual levy and how it funds the compensation we pay.
#37 Mini-pod: Making a claim for mortgage advice and mis-selling
Nigel and Caroline discuss one of the lesser-known – but by no means less important – areas of our protection: mortgage advice & mortgage endowment claims.
Protection
Five things to consider about cryptoassets
Before investing in cryptoassets, including cryptocurrencies like Bitcoin or Litecoin, consider these five things...
How much is your annual 'peace of mind' bill?
Can you insure your insurance? And if so, how much would that financial peace of mind cost? You may be surprised to learn that the answer is actually ‘nothing’.
What's crowdfunding? What are the risks?
Crowdfunding sites enable small businesses to raise funds from investors. Learn more about the types of crowdfunding and the risks that are involved.
Mini-bonds – should you invest?
Find out about mini-bonds, the risk they carry, and how to keep your money safe.
Technology
Technology is a key part of FSCS’s plans to improve the experience for customers
FSCS uses technology to optimise our ways of working through our people, processes and technology to deliver the best results for our customers in the most cost-efficient way.
Technology is at the heart of FSCS’s plans to improve our customer experience
At FSCS we’ve put technology at the heart of our plans to improve our customer experience as we adapt to the changing nature of the claims we’re receiving from customers.
Crypto assets - wild west finance or a force for good?
In this extract from a recent article, FSCS’ Chief Data, Intelligence and Technology Officer, Sabah Carter looks at the debate going on in the crypto space, which has intensified in recent weeks
Ready, debt, go: using automation to help our debt management customers
Determined to go the extra mile for our customers, we created an innovative new automation tool that saved nearly two years for our first debt management customers.