This book discusses the steps you should take to get to know your business and your staff to make your business a success. You may think you know your business after all it is yours but do you really know where it doing well and where it is falling down? Do you know why it is falling down in certain areas and how you can correct this? You may think you know your employees – you probably see them almost every day but do you know what pressures they face outside of work and how this impact their day-to-day life and ability to do their job? Do you know your business inside and out as well as you think? Lets find out!