boost.ai

👋👋 Friction 🙌🙌 Trust Elin Hauge shared so much wisdom with us at #BoostCamp2024 back in May and this is one of our favorite pieces.

#CX is at the center of everything we do at Boost but it's not all we do.... Adding #CAI into a contact center turns customer inquiries into DATA that our partners can use to improve the cust-...Okay, I guess #CX really is all we do ;) Check out how our friends at Tryg uncovered insights about their own business and applied them improve their customer experience.

They say that Talent + Effort = Skill ? Well, WE say... #boostai + Telenor = One of the most advanced #virtualagents in the world today. Our partners at Telenor took our product and added TWENTY integrations (yes, 20!!!) in order to bring their customers a truly world-class #CX experience

Anyone else have trouble explaining to their parents what AI is?? 🙋🙋 Elin Hauge broke it down for us in the simplest terms possible at #BoostCamp2024 Data + Math = AI

Without trust, AI implementation falls flat. In a recent piece for Insurance Thought Leadership, SVP & General Manager of North America Chase Tarkenton explores trust’s essential role in the industry, and how to build AI-enabled experiences customers can depend on. Read more here: https://hubs.la/Q02Hc3X90 #CX #AI #Innovation #GenerativeAI #ConversationalAI #Insurance #Insurtech

"In this frenzy to automize as much as possible, I really do want companies to think about how to automate away the friction but still keep the human touch where it really, really matters." - Elin Hauge at #BoostCamp2024 We 💜 humans AND we 💜 virtual agents. It's not about one over the other - it's about using both in harmony.

🚀 Big News! We're excited to officially announce that we've partnered with CX Effect! By teaming up with the premier CX-focused technology service distributor, we’re set to reshape customer experience, delivering seamless and scalable customer interactions for businesses, even those in the most regulated sectors. Our cutting-edge hybrid AI, combined with CX Effect's distribution expertise, will deliver a smarter, more personalized customer journey.

Our very own CRO, Nick Mitchell, attended CallMiner’s #ListenUK2024 and participated in the panel discussion, "Unleashing Real-Time Guidance to Empower Agents and Drive Customer Excellence." Including 3️⃣ of the main takeaways below: 1. When building alerts, be sure to ask your agents what information they’re interested in and actually need and then make sure those alerts are prioritized. 2. Real-time alerts have to be direct. They can’t be multiple sentences, otherwise your agents may forget they're actually engaging customers and start engaging with the content instead! 3. Be mindful about the number of alerts - you don’t want to overload your agents with alerts and risk overwhelming them. Check out our blog post for all 7️⃣ takeaways 👍

#DidYouKnow that women make up less than 1/3 of the world’s workforce in tech-related fields? The #GenderGap in tech is real — and we’re committed to doing our part to help close it. We were proud to attend this year’s Ranelagh Futures Fair at Ranelagh School in Bracknell, UK, where we joined other major brands to speak with young women interested in exploring careers in #technology. Cherie Landman, our Strategic Accounts Director, met with year 10/11 and 12 students to: -Talk about the wide variety of exciting opportunities for women in tech sales 🌟 -Dispel the myth that you need a degree to be successful in the tech industry 🎓 -Offer practical advice on how girls can get started with a career in the field 💼 -Reveal that there’s much more to AI than just ChatGPT 🤖 Cheers, Cherie, for supporting the future of #WomenInTech !

We’re pleased to announce that boost.ai is partnering with Pentia 🎉 At boost.ai, we’re dedicated to delivering outstanding customer experiences with our conversational AI technology. Teaming up with Pentia, a top digital agency known for creating impactful digital solutions, is an important step in this direction. Their expertise in the digital landscape complements our focus on enhancing customer engagement through AI. We’re excited about the opportunities this collaboration will bring and the positive impact it will have on our clients 💜