Zendesk AI puts humans first: https://zdsk.co/3U0DesO At Zendesk, our mission is to power exceptional service for every person on the planet. And we’re accelerating our ambition by building AI with the belief that the customer is always human - whether it's our customer or yours.
Zendesk
Software Development
San Francisco, California 508,591 followers
The intelligent heart of customer experience.
About us
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
- Website
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https://www.zendesk.com
External link for Zendesk
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Help Desks, Customer Support, SaaS, Customer Community, and Customer Service
Locations
Employees at Zendesk
Updates
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77% of leaders believe “traditional customer experience will be dead” by 2027. 👀 Join CCW and Zendesk to see exclusive research on how AI is evolving into the heartbeat of CX, and what this means for you today: https://zdsk.co/3MiJsB7
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As we deepen investments in AI, we’re excited to welcome Lila Tretikov to the Zendesk Board of Directors: https://zdsk.co/4ddMu57 Lila has a deep technical experience, specifically in AI, and is a visionary leader and entrepreneur. Her expertise in AI will be pivotal in our mission to deliver exceptional service to every person on the planet. Currently the Head of AI Strategy at New Enterprise Associates (NEA) and former Deputy Chief Technology Officer at Microsoft, Lila brings unparalleled expertise to our team. Recognized by Forbes as one of the World’s 100 Most Powerful Women, Lila is poised to elevate Zendesk’s AI-driven customer experience mission to new heights. Join us in welcoming Lila to the Zendesk family!
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Zendesk reposted this
As we deepen our investments in AI, I'm pleased to announce that Lila Tretikov joined the Zendesk Board of Directors: https://lnkd.in/g_HNiSAW Lila has a deep technical experience, specifically in AI, and is a visionary leader and entrepreneur. Her career working on some of the world’s most challenging problems makes her a critical advisor as we tackle the rapid growth of AI in CX and deliver on our mission to power exceptional service for every person on the planet. Let's give Lila a warm welcome to Zendesk!
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🗓 Today's the day: Join Senior Product Marketing Manager Peter Gillon for a live Q&A about Zendesk's Advanced Customer Data and Privacy Protection: https://zdsk.co/3LXJe1Z
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Zendesk reposted this
Last week, I visited Seattle to meet with the AWS team to talk about how to accelerate the already great collaboration between our companies. We have had a long-standing partnership and it was great to discuss AI's current and future impact on the business world. Together, we're committed to ensuring that businesses are equipped with the tools they need to thrive in an ever-evolving digital landscape. Thanks to Colleen Aubrey and Rachel Fohrman for a great two days.
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📊👀 Control important customer data with AI -- learn how to do it effectively with our free AI for CX guide: https://zdsk.co/4fuE1wd
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💡 Register for the Zendesk AI Summit and invest in the future of AI: https://zdsk.co/3WxN0Ee ⚡️ Dive deep into emerging trends, hear powerful insights from industry leaders, and get a first look at new Zendesk AI innovations.
Zendesk AI Summit: The future of CX with AI
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Great to see Zendesk customer Samsara achieve CX transformation for their business!
Kuldeep Chaudhari, Samsara’s VP of Global Customer Support, is building the next chapter for Customer Service at Samsara in Bengaluru. Learn more about Kuldeep's passion for Customer Service, see how the team empowers our customers and impacts our world, and discover the career-shaping opportunities on the Bengaluru Support team in our latest blog: https://lnkd.in/g3ZWBFvH
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🚀 Learn how to reach the next level of CX security with Zendesk ADPP: https://zdsk.co/3A9hAMW 🔐 Today's the day: Join Senior Product Marketing Manager Peter Gillon and learn how to meet your unique CX security needs with an additional level of data protection.