About
PROJECTS:
• Founder and CEO, Creative Good (1997 - present)
• Radio host…
Articles by Mark
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Take that, corona: more humor to get us through
Take that, corona: more humor to get us through
By Mark Hurst
Activity
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New from me: the creeping normalization of surveillance - from cars to candy stores. https://lnkd.in/eKRXVePm
New from me: the creeping normalization of surveillance - from cars to candy stores. https://lnkd.in/eKRXVePm
Posted by Mark Hurst
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Our legacy as a human species is encoded in our data. And it's largely controlled by Facebook: https://lnkd.in/eT7YNAjk I spoke with Carl Öhman this…
Our legacy as a human species is encoded in our data. And it's largely controlled by Facebook: https://lnkd.in/eT7YNAjk I spoke with Carl Öhman this…
Shared by Mark Hurst
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Really worth reading https://lnkd.in/e5J-Nxbh
Really worth reading https://lnkd.in/e5J-Nxbh
Liked by Mark Hurst
Experience
Education
Publications
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Customers Included: How to Transform Products, Companies, and the World - With a Single Step (Second Edition)
Creative Good, Inc.
Why do companies so often fail to give customers what they want? "Customers Included" provides a roadmap for any executive or entrepreneur who wants to create better products and services. Using real-world case studies—from Apple, Google, Netflix, and Walmart to an African hand pump, a New York City park, and the B-17 bomber—the book clearly explains why including the customer is an essential ingredient of success for any team, company, or organization. Mark Hurst, a pioneer in the field of…
Why do companies so often fail to give customers what they want? "Customers Included" provides a roadmap for any executive or entrepreneur who wants to create better products and services. Using real-world case studies—from Apple, Google, Netflix, and Walmart to an African hand pump, a New York City park, and the B-17 bomber—the book clearly explains why including the customer is an essential ingredient of success for any team, company, or organization. Mark Hurst, a pioneer in the field of customer experience, provides practical tips for a strategic, customer-inclusive approach that generates results.
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Bit Literacy: Productivity in the Age of Information and E-mail Overload
Good Experience Press
"Bit Literacy" is essential reading for anyone who has experienced "digital overload": the daily flood of e-mail, multiple todo lists, a cluttered desktop, documents in various file formats, and the constant distraction of cell phones and other devices. More than a quick fix or another "how-to" guide, the book offers an entirely new way of attaining productivity that users at any level of expertise can put into action right away. This is "bit literacy," a method for working more productively in…
"Bit Literacy" is essential reading for anyone who has experienced "digital overload": the daily flood of e-mail, multiple todo lists, a cluttered desktop, documents in various file formats, and the constant distraction of cell phones and other devices. More than a quick fix or another "how-to" guide, the book offers an entirely new way of attaining productivity that users at any level of expertise can put into action right away. This is "bit literacy," a method for working more productively in the digital age, with less stress.
Patents
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Mediated strategy game
Issued US US 5048839
Method and apparatus for the playing of a mediated war game by two or more players, called "Mitcrons", and a Mediator using a game apparatus which comprises at least two game pieces per player, called "Bots", and at least three transparent sheets having identical geographical maps permanently affixed thereon.
Honors & Awards
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Eagle Scout
Boy Scouts of America
Languages
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English
Native or bilingual proficiency
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Spanish
Elementary proficiency
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Chinese
Elementary proficiency
Recommendations received
4 people have recommended Mark
Join now to viewMore activity by Mark
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We’re thrilled to announce our final collaboration with Moleskine this year, featuring the talented Devin Osorio! Devin Osorio, an alum of NYC…
We’re thrilled to announce our final collaboration with Moleskine this year, featuring the talented Devin Osorio! Devin Osorio, an alum of NYC…
Liked by Mark Hurst
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A rare look at the life of software engineers & managers: I covered "Middle Tech" by Paula Bialski on Techtonic - https://lnkd.in/gYEpkdyA (interview…
A rare look at the life of software engineers & managers: I covered "Middle Tech" by Paula Bialski on Techtonic - https://lnkd.in/gYEpkdyA (interview…
Shared by Mark Hurst
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New from me - Protecting elders and kids from predatory tech: https://lnkd.in/e9MMHjhf Tech giants like Facebook enable illegal drug sales, which…
New from me - Protecting elders and kids from predatory tech: https://lnkd.in/e9MMHjhf Tech giants like Facebook enable illegal drug sales, which…
Shared by Mark Hurst
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