The Goodyear Tire & Rubber Company’s Post

What a great time in Pittsburgh! Brent Losee of The Kraft Heinz Company, Kristi Lisbon of Aspirant and Amber Carmichael of Eaton along with Mike Schaefer and Patrick O'Rahilly of FactoryFix provided fantastic insight into recruiting trends, challenges and successes in the manufacturing industry today. Looking forward to our future events with one of my favorite teams out there! ❤️ #recruiting #manufacturing #hrstrategy

Today’s WHM spotlight is on Heidi Conarroe, Area General Manager for Canada West and Trinity Transportation. “Starting as a school bus driver in 2015 and climbing the ladder through to area general manager in North Central Region has been a great experience with National Express. I am truly blessed to work with some remarkable professionals and really decent people. I have been given opportunity, and I have worked for opportunity – sometimes successfully and sometimes I have missed the mark.  Being a leader is about how you treat people and building relationships. Having a title doesn’t make anyone a leader. There are women in leadership roles all over National Express without management titles. The ‘school bus driver’ title was invaluable to me, and I continue to look at things through the ‘driver lens’. It’s a different appreciation because they are the ones who safely transport our kids, they are the face of our company, the holders of our reputation, and the first line in customer service delivery. The ‘driver lens’ keeps most of my day in perspective.  My advice to women in this company who are looking to be leaders is to: 1) Remember that success comes from ‘team’ (give them the credit) 2) Work hard (be tenacious, set high standards, don’t apologize for your strengths, your work will speak for itself) 3) Remember it’s a job (set some boundaries, have a life outside of work) 4) Take care of yourself (we usually aren’t so great at that, get a massage, go to the spa, use your benefits package!) 5) If your light can’t shine and be seen in this company, go where it can and 6) Remember that the most important things you will ever do in your life will never be seen publicly anyhow. ”

🎆 2023, Ryder's Year in Review Summary. 📈 1. ROE: 19% 💲 2. Stock Appreciation: 38% 🏆 3. Ryder Recognized: -Toyota North America Innovation award -General Motors Overdrive award -Forbes's America's Best Large Employers -Fortune's World's Most Admired Companies -Newsweek's Most Trustworthy Companies in America -US Environmental Protection Agency (EPA) ranked in top 2% of Smartway Truck Carriers for leadership in environmental performance. 🤝 *High Honorable Mention: Torque by Ryder expansion. Acquisitions of Cardinal and Impact Fulfillment Services. Customer satisfaction had large increases and Safety remained a core pillar at Ryder. ⚡ **Our team's #1 thing: Building RyderElectric+ for you & with you.😉

There aren’t many leaders that I respect more than Best Buy’s Senior Executive Vice President, Kamy Scarlett. She’s brilliant, fun, warm, supportive, and has a way to cut through BS without having to wear a rebellious Sons of Anarchy leather vest to do it. She leads with her authentic personality and embraces and celebrates the individual personalities of her team. Kamy knows that being a front-line associate in a retail environment is a tough gig with long hours, disrespectful customers, and tons of direction from head office. Beyond product knowledge, they have to know specials, offers, and have a photographic memory of the binder that outlines the 5000 guidelines that dictate everything from how to bag a box to 60-day return policies. Kamy’s plan was simple. She simply went to her frontline staff and told them to forget all of that. There was only one direction they needed to understand and to put into practice: “Be Amazing”. That’s it. Be amazing. Kamy hired her people based on beliefs and values and expected them to be amazing at their jobs but she tossed away the script and let them deliver “AMAZING” in their own authentic way. It’s simpler, it’s easier to commit to memory, and it’s way more fulfilling which creates a much better experience for the customers AND the staff. When you inspire your people to be amazing, they will be.

We believe in nurturing talent and empowering our employees to grow in their career and professional development. Meet Christian Carpenter, Director, Organization Effectiveness, who's been with Humana for 18 years. Throughout this career, he has not only felt supported by teammates in his growth, but also by his leaders. 💚 "The best thing about leaders that invest in you is that not only are they certainly getting the best out of you, but they are creating the best environment around you," says Christian. "People know when they're being invested in and they tend to work harder." Learn more about our caring culture, community and benefits designed with employee growth in mind → https://huma.na/3ZitAEc

Engaging in Saint🎅Nicholas Day traditions at work can significantly impact, especially in environments where employees come from various, often distant, places. Here are some key values of such actions: 1. Strengthening Bonds: Direct gift-giving by managers emphasizes personal involvement and builds stronger relationships between employees and management. 2. Appreciating Diversity: In culturally diverse companies, gestures like chocolate Santas can help employees from different places feel appreciated and integrated. 3. Improving Morale and Atmosphere: Small acts of recognition can significantly enhance the mood at work, creating a more pleasant and motivating environment. 4. Acknowledging Individuality: The individual approach to each employee during gift distribution shows that the company values each person. 📈 Boosting Productivity: Employees who feel recognized and noticed often work with greater commitment. Building a Positive Company Image: Companies that care for their employees are often seen as better places to work🌟 . What do you think about such traditions in the workplace? Do you believe they positively impact the work environment and relationships among employees?

The next Stonly Leadership Panel is coming up on November 2! It’s the last one of the year, so you won’t want to miss it! We spend all year talking about how to keep external stakeholders happy. But if you’re ONLY focused on customer satisfaction, you’re missing out on something *very* important – the happiness of your employees. Customer service has an extremely high level of turnover – it’s a very stressful job. As a leader, it’s critical that you help your team manage that stress, so that they’re happy to stay with you longer. How can you help your team manage ever-increasing customer demands while continuing to support them? Join Stonly, Parker Hannifin, and FightCamp for an in-depth look at employee retention. They’ll discuss ways you can work with your team to make their jobs easier and more rewarding, so they can continue to provide excellent service to your customers. Register now- https://lnkd.in/dBA6eEAu

Securing our #competitiveness remains a fundamental building block based on two distinct foundations, that of costs and capabilities. This is why we need to continue to pursue our objectives with a creative ‘cost out / value in’ mindset. Its the right mix of both that truly leads a business forward.