About
Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that help you know your visitors, engage them and support them in real time.
This product is intended for
- Support Specialist
- Sales And Marketing Specialist
- Lead Generation Specialist
- Technical Support Specialist
- Sales Specialist
- Salesperson
- Manager
- Marketing Specialist
- Lead Generation
- Sales And Service Specialist
Media
Products media viewer
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Visitor tracking
Personalize your business conversations by knowing your visitors’ information, such as name, location, actions, time spent on site, and more, all in real time. You can also pick out leads with the highest chances of conversion based on your set criterion, so you can focus your efforts on them rather than wasting your time on junk leads.
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Live chat
Whether it’s file sharing, voice notes, audio calls, or screen sharing, our live chat is equipped with all the tools you need to resolve even the most complex customer queries easily. It automatically detects the language of incoming chats and performs two-way chat translation in real-time, helping you overcome the language barrier.
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Chatbot
Whether you are a hard-core coder or someone unfamiliar with coding, we’ve got something for everyone. With our codeless bot, you can create a fully functional chatbot using the drag-and-drop interface without writing a single line of code. We have a programming interface for the coders out there; with some basic coding skills, there’s no end to the automation you can do with SalesIQ's chatbot platform.
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IM Channels
Switching between instant messaging applications to engage with customers and prospects is a thing of the past with SalesIQ. Bring all of your communication under one roof and save agents from wasting time switching between apps.
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Integrations
There is no limit to what you can achieve by integrating Zoho SalesIQ with our in-house applications. Zoho SalesIQ offers “add-ons” for CMS (Zoho CRM), help desk (Zoho Desk), business intelligence and analytics (Zoho Analytics), and email marketing (Zoho Campaigns) that enhance the capabilities of your business and take it to the next level. You can also integrate with external applications like WordPress, Weebly, Salesforce, Google Analytics, Mailchimp, and many more.