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LiveChat is a complete customer service platform that delights your customers and fuels your sales.

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LiveChat helps you delight your customers and fuels your sales.

Success by LiveChat

Read customer service, sales, and marketing stories on LiveChat blog.

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16 min read | Aug 09 |

Best Free Live Chat Apps for Small Businesses and Startups

Businesses need to engage with their customers in real-time to stay competitive and build strong relationships. One of the most effective ways to achieve this... read more

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14 min read | Aug 09 |

Best Live Chat for Ecommerce in 2024

One of the most effective ways to enhance customer engagement and boost sales is through the use of live chat. Businesses that implement ecommerce chat software... read more

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10 min read | Aug 08 |

Good Customer Service Definition and Examples

Customer expectations have reached new heights. A single positive interaction can turn a casual shopper into a loyal customer, while a negative experience can have the... read more

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22 min read | Aug 07 |

Customer Service Skills Essential for Great Teams

As the famous saying goes, "Customer service shouldn't just be a department, it should be the entire company." This sentiment highlights the importance of... read more

Support

23 min read | Aug 06 |

Best Live Chat Software for 2024

In times when instant communication has become the norm, businesses must keep up with the evolving expectations of their customers. Live chat software is as a... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

Top picks

Trending articles

Mastering Ecommerce Customer Service: A Comprehensive Guide

Whether you're a seasoned industry professional or a newcomer, managing a successful ecommerce customer service can be… horrifying. Why? The sheer volume of customer inquiries, feedback, and support requests can quickly become overwhelming, especially for businesses operating on... read more

Wojciech Pollok
16 minutes
Apr 17, 2024

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