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Success by LiveChat
Read customer service, sales, and marketing stories on LiveChat blog.
#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Recent articles
Support
17 min read | Aug 22 |
Best Live Chat Plugin for WordPress Website (2024)
If you strive to provide an efficient customer support, then an average response time is one of the key metrics you track. In order to provide instant assistance, you... read more
Sell
9 min read | Aug 21 |
Best Live Chat for BigCommerce: Top 10 Solutions for 2024
Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering... read more
Sell
19 min read | Aug 19 |
The Best Live Chat for WooCommerce in 2024
Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a... read more
Support
13 min read | Aug 16 |
How to Use Live Chat Reports to Plan Your Customer Service
Ever feel like you're flying blind when it comes to managing your customer service team? You probably wish you could predict peak times for website visitors, know exactly... read more
Support
13 min read | Aug 12 |
Live Chat for Financial Services (7 Tools Reviewed)
As customers increasingly seek real-time assistance and immediate solutions to their queries, live chat has emerged as a crucial tool for financial institutions. Unlike... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
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Insider #8: The Netflix Effect
6 min to watch
Trending articles
5 Ways You Can Use Live Chat in Conversion Rate Optimization
There is this one frustrating moment in every entrepreneur's career. It’s when you put your heart into building a business, create an amazing product, get a lot of website traffic only to get a few customers in the end. Everything seems to run perfectly: there is traffic on your... read more
Grow
15 min read | Jun 04 |
Proactive Live Chat: Benefits, Example Use Cases, and More
Engaging visitors, whether first-time or returning, is essential for online businesses. The first point of contact is a great way to introduce your business, products,... read more
Connect
7 min read | Jun 17 |
Facebook Chat Plugin Alternative For Your Business
As of May 9, 2024, Facebook discontinued its free Chat Plugin, a popular communication tool for online businesses relying on chat communication. This means businesses can... read more
Support
19 min read | May 16 |
Collect Customer Feedback with These Strategies: Enhancing Business Insights
Collecting customer feedback gives you a real-time view of the satisfaction and preferences of your customers. Through feedback, you can adjust to market demands,... read more
Support
21 min read | Jul 15 |
How to Provide Exceptional Sales Support for Your Ecommerce Business
The future of retail is online. Ecommerce has drastically changed how people shop, with global sales figures growing each year. In 2024, it’s estimated that... read more
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