Beginner's Guide to the Bus
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Whether you’re getting to work, catching a meeting, or catching up with friends, MBTA buses can help get you around Boston and its surrounding communities.
If you need assistance during your trip, don’t hesitate to ask your bus operator or MBTA staff for help.
Getting to Know MBTA Bus Service
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Wherever you’re going in Greater Boston, buses can help get you there. Here are some basics of the system to help you get the most out of your trip.
T buses connect neighborhoods in Greater Boston with each other, and offer service to several surrounding cities and towns, from Bedford and Medford to Saugus and Salem.
The service area includes more than 150 routes that run between 5 and 7 days a week. There are 7,000 stops throughout the region.
It’s easy to connect to or from other MBTA bus routes, the subway, Commuter Rail, Amtrak, and regional bus services.
Did you know? On weekdays, nearly 450,000 trips are taken on MBTA buses in 44 cities and towns.
Each bus route has its own schedule, with most routes running between 5 AM and 1 AM. Some routes also run between 1 AM and 5 AM.
Schedules are adjusted every 3 months to account for service demands. You can view bus schedules on our website at any time to plan ahead.
Did you know? On each route's schedule page, you can also view alerts, schedule and stop location changes, and connections to other modes of transit.
Bus schedules are available in several formats:
- On schedule pages on our website: Simply click on any route to see pick-up times and real-time bus locations.
- As PDFs: Select your route online, and download a PDF on the right side of the page.
- Paper printouts: Schedules for all lines are available at Airport, Back Bay, Harvard, North Station, and South Station. Schedules for nearby routes are available at most subway stations, municipal buildings, libraries, and malls. You can also request regular and large-print schedules from Customer Support.
![Bus schedules in station](https://cdn.mbta.com/sites/default/files/styles/max_650x650/public/media/2018-11/Bus-schedules-in-station-2600.jpg?itok=bL7-SZRn)
On the busy streets of Boston, delays and traffic can impact bus arrival times. We recommend using a real-time app, like the MBTA-endorsed Transit app, or the website as your departure time approaches to track the location of your bus.
On PDF and paper schedules, there are several letter designations that give more information about certain trips. For example:
- Times marked with an “s” indicate buses that DO NOT run during school vacations.
- Times marked with a “w” indicate buses that wait at T stations for the last train to arrive before departing.
If you have questions about a route or schedule, call Customer Service at 617-222-3200.
Did you know? Many streetcar lines that once ran through Boston’s streets exist as bus routes today. Bus service began on Route 9 from City Point in place of streetcars in 1953. And the 77 to Harvard from Arlington Heights was converted from streetcar to bus in 1955.
Local Buses only travel within Boston and the communities in the immediate area. Express buses make stops in suburbs and communities outside the city and then drive directly to downtown Boston.
If you are riding an Express Bus locally (you board and exit the bus before it reaches the highway), you can pay the Local Bus fare. Let the driver know your exit stop to pay the lower fare.
![Express bus at stop](https://cdn.mbta.com/sites/default/files/styles/max_650x650/public/media/2018-11/Express-bus.jpg?itok=3rptKHAE)
You might be confused to find the Silver Line listed with train routes sometimes, but it's actually a bus! Technically, it's a bus rapid transit system, which means part of its route is on its own dedicated lane or road. There are 5 routes, and fares vary depending on which route you take.
Passengers traveling on SL1, SL2, and SL3 buses pay the standard MBTA subway fare.
Passengers traveling on SL4 and SL5 buses pay the standard MBTA bus fare.
Some Silver Line stops are underground and use fare gates, just like subway stations.
![Silver Line bus to airport](https://cdn.mbta.com/sites/default/files/styles/max_650x650/public/media/2018-11/Silver-Line-to-airport_0.jpg?itok=bQXxeBc1)
The SL1 picks up and drops off at every Logan Airport terminal, with connections to the Red Line and Commuter Rail at South Station in downtown Boston.
Service from Logan Airport is always free.
If you're headed to Logan Airport, transfers from the Red Line to the SL1 are free.
The SL3 has a stop at Airport Station, which connects to every airport terminal with the Massport Shuttle.
Learn more about getting to Logan Airport
Each bus route schedule page offers real-time updates about bus locations.
Stay updated about delays with our bus alerts.
There are also a variety of smartphone apps to help you plan trips on the MBTA.
The MBTA-endorsed Transit app is the best way to plan your trips around Boston. Use the app to find the nearest bus stop, see when the next bus is arriving, and find out how long your commute will be.
The easiest way to plan a bus trip is to use our trip planner.
You can also check bus schedules on our website.
Did you know? Routes 1 – 121 provide almost all local service in the core of the Boston area. Routes were originally numbered roughly clockwise from South Boston to East Boston, though there are some exceptions. Routes in the 200s serve Quincy and South Shore communities. Routes in the 300s travel to northern suburbs like Medford, Burlington, and Reading. Routes in the 400s go to Salem, Lynn, and Beverly.
Choosing Your Bus and Payment Method
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Local Buses make up the majority of the T's bus service, but there are also Express bus routes.
A 1-way trip costs between $1.70 – $4.25 depending on the route. Several pass options are available. Reduced fares are available for eligible riders.
For Local Bus service, a 1-way fare is $1.70 with a CharlieCard, CharlieTicket, or cash.
Learn more about CharlieCards and CharlieTickets
Cash fare payments do not include transfers to other modes of transit.
- Payments by CharlieTicket include one free transfer to another Local Bus or the SL4 or SL5 within two hours of your first tap.
- With a CharlieCard, pay the difference in fares when you transfer up to two times to the subway or Express Bus.
Learn more about transfer rules
For Express Bus service, a 1-way fare is $4.25 with a CharlieCard, CharlieTicket, or cash.
- Payments by CharlieTicket include one free transfer to subway, Local Bus, Express Bus, or any Silver Line route within two hours of your first tap.
- Payments by CharlieCard include two free transfers to subway, Local Bus, Express Bus, or any Silver Line route within two hours of your first tap.
Did you know? Some of the most heavily used bus routes have stops at subway stations, including Harvard, Ruggles, Forest Hills, Kenmore, Haymarket, Maverick, and South Station, allowing easy transfers between modes.
In addition to one-way fares, there are 1-day and 7-day passes available on CharlieCards and/or CharlieTickets:
- A 1-Day Pass is $11.00 and includes unlimited travel for 24 hours on Local Buses and the subway from the first time they are used.
- A 7-Day Pass is $22.50 and includes unlimited travel on Local Buses and the subway from the first time they are used.
- A Commuter Rail Zone 1A 1-day or 7-day CharlieTicket includes travel by Local Bus, subway, Commuter Rail and the Charlestown ferry for the same price as the passes above.
Several monthly passes, valid until the end of the month they were purchased, are available depending on the service you normally take:
- Local Bus Monthly Pass: $55.00
- Monthly LinkPass for travel on Local Buses and subway: $90.00
- Express Bus Monthly Pass: $136.00
Did you know? The most popular pass for most commuters is the LinkPass, for unlimited travel on Local Buses and subway, which is now available as a CharlieCard that automatically renews every month.
There are several options for buying tickets or loading up your CharlieCard.
Learn more about where you can get a CharlieCard
Fare Vending Machines
You can buy or renew 1-day, 7-day, cash value, and monthly passes at fare vending machines. They are located at all subway stations. Fare vending machines accept credit, debit, and cash payments.
If you are planning to also ride the Commuter Rail or the ferry, you can buy a 1-day or 7-day Commuter Rail Zone 1A CharlieTicket to travel on the Local Bus, subway, Commuter Rail Zone 1A and Charlestown ferry.
Retail Sales Locations
Tickets and passes are available at retail stores throughout the region. Stores accept credit, debit, and cash payments.
Online
You can’t load money or passes onto your CharlieCard online, but you can register it with MyCharlie to protect your balance in case it gets lost, damaged, or stolen. You can also sign up for Auto-pay to get a bus or subway pass that automatically renews each month.
Onboard the Bus
You can pay your fare in cash onboard all MBTA buses. We encourage riders to pay cash fares with exact change. If you expect to pay more than the required one-way fare, you can load cash and keep your change on a CharlieCard provided onboard.
View a tutorial on how to load a CharlieCard with cash onboard
Fare Calculator
Choose your origin and destination to calculate your fare with our Trip Planner.
At Your Stop
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There are a few things to remember when you’re finding your stop and catching the bus. Here’s what to look for and expect at an MBTA bus stop.
![Two types of bus signs](https://cdn.mbta.com/sites/default/files/styles/max_650x650/public/media/2018-11/bus-signs_900.png?itok=cbW9xSkR)
Most bus stops are labeled with white, black, red, and yellow signs with a large “T” logo. Signs include a list of the bus routes that serve that particular stop. Many bus stops also have shelters.
Stops at hub stations are a little bit different. Some are located on busways, which are busier than street stops because multiple routes access the same area. And some have fare vending machines and digital arrival and departure signs. You can wait for your bus near the sign that has your route number on it.
![Bus at Kenmore busway](https://cdn.mbta.com/sites/default/files/styles/max_650x650/public/media/2018-11/Kenmore-Square-Busway006.jpg?itok=EB9AdToB)
Stay a safe distance from the curb. As the bus approaches, try to position yourself near the bus stop sign, where you’ll be most visible to the operator so they know they need to stop.
The destination and route of each T bus is displayed on the front and side of every vehicle. You can also ask the operator for the bus route number if you’re unsure.
The T and cities and towns do their best to keep bus stops clear for easy boarding. Contact the owner of the stop if your bus stop is obstructed.
On the Bus
![Passengers on bus](https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2018-11/Bus-Passengers-Alewife.jpg?itok=IzYFYqZa)
We hope your journey on the bus is comfortable and convenient. Once you’re onboard, there are some things to keep in mind.
Local Bus and Silver Line fares are paid at the onboard fare box at the front of the bus. At underground Silver Line stops, you pay at a fare gate to access the platform.
![customer tapping charliecard on farebox](https://cdn.mbta.com/sites/default/files/styles/max_650x650/public/fares/charliecard-tap-farebox.jpg?itok=nJRH9OHW)
CharlieCard
Tap your card on the fare box target to pay your fare. The display will show how much value remains on your card.
CharlieTicket
With the orange arrow facing up and away from you, insert your ticket into the fare box ticket slot to pay your fare. Your ticket will be returned after the machine reads it. The display will show how much value remains on your ticket.
Did you know? If you're not sure if your fare payment went through, listen for the beeps: 1 long beep means your payment was successful, 3 quick beeps means the machine wasn't able to process your payment. You may need to try again or load more money on your pass.
Cash
The fare amount is displayed on the fare box. Insert bills and coins into the marked slots on the fare box.
If you expect to pay more than the required one-way fare, you can load value and keep your change on a CharlieCard provided onboard.
Buses can get crowded. We ask riders to follow a few rules for the comfort and safety of everyone on board:
- Let passengers exit the bus before attempting to board, especially during rush hour.
- When boarding the bus, please move all the way into vehicle, as far away from the doors as possible, to help make room for other passengers.
- Only take 1 seat. And if you have a seat and no other seats are available, please offer your seat to seniors, pregnant women, and people with disabilities.
- Take off your backpack, and keep large personal items on the floor and out of the way.
Service animals are allowed on the T at all times. Non-service dogs are not allowed on the T during peak hours: 7 AM – 9 AM and 4 PM – 6:30 PM on weekdays.
Dogs should be on leash and cannot take up a seat, but there is room for them to lay down under the seats.
Small animals like cats and rabbits should be kept in pet carriers. Please keep the carrier on your lap if possible and away from vehicle doors, especially during rush hour.
All non-electric MBTA buses are equipped with bike racks that can hold 2 conventional bikes. Let the driver know you’re going to use the bike rack before you load your bike.
Learn more about using a T bus bike rack
Safety first! When using an MBTA bus bike rack, never crouch down below the driver’s sight line in front of the bus. And don’t cross the street with your bike in front of the bus—traffic can’t see around it.
All stops and transfer points are announced automatically and displayed on a screen at the front of the bus. If the automated system isn’t working, the MBTA operator will make those announcements.
Stops may be requested by pressing the yellow or gray strips located near the windows of the bus, or the red “Stop” buttons located on vertical handrails. If you need help finding your stop, ask the operator for assistance.
![bus stop request tape and button](https://cdn.mbta.com/sites/default/files/styles/max_650x650/public/Accessibility/Access%20Guide%20Photos%202018/bus-stop-request-tape-button-2018.png?itok=lgxYh9FZ)
Every MBTA staff member is trained on emergency procedures and preparedness.
If you see something suspicious or need to report an emergency, please dial 911 or call the Transit Police at 617-222-1212.
If there is an emergency on board a bus, the exterior lights will flash green, and the destination displays will say “Emergency. Call Transit Police.” If you see this, call the Transit Police immediately.
Planning an Accessible Trip
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The entire MBTA bus fleet is accessible to people with disabilities, and we offer trip planning assistance to help you get the most out of your journey.
All MBTA buses are accessible to people with disabilities.
Some stops may have barriers to accessibility, but the operator is required to find a safe location for you to board.
We’d be happy to help you plan an accessible trip. Call our Customer Support team at 617-222-3200 or 617-222-5146 (TTY).
Learn more about planning an accessible bus trip by visiting our access guide.
Priority seats are available near the front of the bus. Operators are required to ask riders to make priority seating available upon request. Riders are expected to yield their seats to seniors and people with disabilities, but cannot be forced to move.
Seniors and people with disabilities may qualify for reduced bus fares.
If you have a Transportation Access Pass (TAP) or a Senior CharlieCard, you can add value or passes at fare vending machines and retail sales locations. You can also add value online and at onboard fare boxes.
People who are blind or have low vision ride all MBTA services for free with a Blind Access Card.
Fare Calculator
Choose your origin and destination to calculate your fare with our Trip Planner.