Trust and Safety Product/Global User Contributions
Global User Contributions
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When IP addresses are replaced by temporary accounts, the old Global User Contributions (GUC) tool will no longer work for IP addresses. This is because GUC is a tool dependent on IP addresses being public. But patrollers rely on it to resolve cross-wiki vandalism and abuse.
As the Trust and Safety Product team, we are building a new Global User Contributions tool, so that cross-wiki patrollers can continue to patrol effectively.
Problem and solution
[edit]Cross-wiki patrollers (such as Stewards and global admins) rely on Global User Contributions to resolve cross-wiki vandalism and abuse. We talked to users of GUC in order to understand how they use the tool and tested a prototype with a number of stewards. Read the results of user testing.
The new tool will provide feature parity with the old Global User Contributions GUC tool.
Timeline
[edit]- January–: User testing
- : Engineering work starts
Product requirements
[edit]User stories
[edit]- As a cross-wiki patroller with permission to view IP addresses, I want to continue to see contributions made by single IPs, IP ranges, temporary accounts, and registered accounts across all wikis, so that I can patrol effectively.
- As a user without permission to view IP addresses, I want to be able to see contributions for registered and temporary accounts, so I can patrol effectively.
Assumptions
[edit]- The majority of cross-wiki patrollers access patrolling tools like CheckUser on desktop rather than mobile, therefore we assume that the same applies to GUC. However we will still support a mobile UX.
- Stewards and global admins will be able to use the new GUC tool.
- Users who meet the IP viewing threshold will be able to use the new GUC tool.
- Users can easily discover the new tool via a special page/extension.
Success metrics
[edit]- Cross-wiki patrolling using GUC continues unaffected by the rollout of temporary accounts.
- Users are satisfied with using the tool to complete their tasks.
- The tool is responsive when used.