Hyatt Brand Solutions

  • In-room entertainment (IRE)
  • Casting
  • Linear TV
  • HSIA

Seamless guest experiences. One provider.

Simplify operations with one experienced provider for all Hyatt guest-facing technology.

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In Room Entertainment (IRE)

Broad array of interactivity & entertainment, including OTT streaming plus DIRECTV HD programming

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HSIA

Multiple reliable high-speed internet access solutions via Ethernet, fiber & coax to meet brand standards

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Support

Unparalleled & accessible support system to maximize system uptime

In Room Entertainment (IRE)

This brand standard delivers a completely customized and full-featured interactive TV experience that is seamlessly integrated with the World of Hyatt app.

Unified main menu

Elevates features, channel programming information & custom applications

Interactive program guide

Provides program descriptions, schedules & simple channel tuning

Streaming

STAYCAST integrates with the WOH app, enabling guests to stream their favorite content from 2000+ apps to the hotel room TV

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Hyatt-branded content

Includes WOH videos, fitness on demand & other branded content

In-theater movies

Gives guests access to on-demand movies still playing in theaters

Hotel directory

Promotes property services, amenities & local area information with photos & descriptions

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STAYCAST enables endless entertainment with 2000+ apps to stream to the hotel room TV

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A person relaxes in their hotel room while watching Netflix on the TV using SONIFI's STAYCAST solution
Mobile Checkout

High Speed Internet Access (HSIA)

Our internet solutions enhance the guest experience and simplify your back of house, all while meeting the latest brand standards.

  • Custom network design
  • Expertise in Ethernet, coax & PON/fiber
  • Guest satisfaction improvement program
  • Worry-free reliability
  • Proactive monitoring & 24/7 network operations center
  • Technical assistance number for guests and hoteliers
High-Quality Installs SAVE TIME AND MONEY

Our nationwide team is experienced with IP, coax, MATV, low-voltage wiring and outdoor plant work to ensure efficient, high-quality execution.

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The best in the business

We have the most experienced and most accessible team in the business for a worry-free install, reliable maintenance and responsive troubleshooting.

  • 200+ certified technicians provide efficient on-site support
  • Mobile parts warehouses strategically located throughout the U.S. & Canada
  • 24/7 call center staffed every day of the year
  • 100+ installation contractors cross-trained to handle multiple services (IRE, HSIA, FTG, streaming & more)

IRE + FTG + HSIA: Better together

Successful technology upgrades require hotels to maximize their investment by selecting cost-effective solutions installed with limited service interruptions.

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Expedited timeline

Reduced time surveying, contracting & installing

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Less disruption

Fewer room visits & service interruptions

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More convenience

One provider for service, maintenance, billing & more

Ready to learn more?

SONIFI is certified by Hyatt for In Room Entertainment and HSIA internet. We are your one provider for entertainment, internet, streaming and support.