JOB SUMMARY:

The Building Security Officer is responsible for the security of Delta Center, which hosts a variety of events including hockey games, Utah Jazz games, concerts, and so much more! The Security Officer will master all security systems in the building and apply this knowledge with security protocols to ensure the safe day-to-day operations of the arena. Shift hours Midnight - 8am.

DUTIES & RESPONSIBILITIES:

• Patrol areas at regular intervals to ensure that the properties are secure and safe
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences 
• Answer alarms and investigate disturbances 
• Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler 
• Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed 
• Assist with VIP and/or event crew parking 
• Assist with crowd flow 
• Assist guests in emergency situations, which could include medical or evacuations
• Assist guests with special needs 
• Monitor safety and security conditions in area 
• Enforce arena safety and security rules and policies 
• Complete required training successfully 
• Be respectful of our guest's and employee's property during screening and searches
• Be proactive and friendly in connecting with guests and employees 
• Be responsible for ensuring all guests and employees are aware of Delta Center policies as they pertain to safety
• May have to drive a company vehicle to the our practice facilities
• Support the building of a diverse culture that enriches the lives of our employees, customers, partners and communities. 
• Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard
• Enrich lives by creating winning experiences and timeless memories
• Operate with an emphasis on safety for employees, teams, and guests
• Other duties as assigned

COMPETENCIES:

• Instills trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. 
• Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 
• Ensures accountability – Holding self and others accountable to meet commitments
• Manages conflict – Handling conflict situations effectively, with minimum noise. 

QUALIFICATIONS:

• Must be at least 18 years of age.
• Must be comfortable searching bags and a person's body respectfully and efficiently
• Must be able to take objections and respond with a guest service approach first
• Must be able to follow verbal and written direction 
• Valid Driver's License Preferred
• Able to work flexible hours (evenings, weekends and holidays) 
• Strong verbal and interpersonal skills with the ability to communicate effectively with guests and other employees 
• Maintain a professional appearance as set by Delta Center management

PHYSICAL DEMANDS:

• Frequent climbing of stairs, moving of barriers and boxes of handout materials up to 25 pounds.
• Must stand, walk, stoop, kneel, crouch, bend, twist, handle, grasp, or reach.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus with or without reasonable accommodation.
• Majority of duties are performed in-house under controlled temperatures; some positions are in inclement areas or outside on Delta Center property 
• This person must be able to communicate and express themselves both written and verbally
• This person must be able to observe, inspect, estimate, and assess
• This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time
• This person must be able to lift 25 lbs

The Delta Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and the Delta Center reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.