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Grosvenor Casinos review: do high-street experts shine online?
Grosvenor Casino review, including details of its welcome offer, selection of games, live casino and whether it’s worth signing up
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Introduction to Grosvenor Casino
Unlike many online casinos, which are run by operators with their roots in either high-street sports betting or online sportsbooks, GrosvenorCasinos.com is the online home of an operator that has been running bricks-and-mortar casinos since the 1970s.
Casino Operator of the Year award winners at the 2013 International Gaming Awards, Grosvenor launched its sports betting offering three years later.
In this in-depth Grosvenor review we find out all you need to know regarding how this casino expert’s online effort compares with rival casinos from its sportsbook-first competitors.
Grosvenor Casinos welcome offer and bonus
The Grosvenor Casinos new customer offer boasts one of the best bonuses players can access, beating many of its rival online casinos.
You can get to play with £50 when depositing just £20, which is a really good offer to take advantage of, and one that allows you full access to the site.
The requirements on the welcome offer make banking that bonus and any associated winnings harder than other sites, although the wagering requirements aren’t as high as they used to be.
Already a Grosvenor Casinos member? Check out more of the best casino bonus offers for new customers.
Grosvenor Casinos promotions
Apart from Grosvenor’s easy-to-understand-and-redeem welcome bonus, there are plenty of regular promotions on site to ensure existing customers aren’t left out.
The promotions tab at the top of the site provides easy access to intriguing promotions like Blackjack Rush Hours, where bonus cards are slipped into blackjack decks and could potentially win you up to £25.
Casino Games
You can see the operator once ran physical casinos in its excellence in setting up the online casino so many of the most popular games are at hand and easy to access and use.
Slots, games, jackpots, table games from roulette to blackjack and beyond and both video poker and separate downloadable poker software are all there to be enjoyed.
At first glance the varieties of the most popular table games may seem low, but Grosvenor goes large on Live Casino, where there are plenty more to be found.
Slots
North of 400 slots reside within the virtual walls of Grosvenor’s online casino, providing an epic selection. There are a number of Irish-themed slots, with the Luck O’ The Irish and Rainbow Riches series represented in encyclopaedic fashion.
Prefer a more edgy theme to your slots? Check out the Narcos slot, based on the popular Netflix series of the same name that charts the rise of Pablo Escobar and the infamous Cali drug cartel.
Blackjack
At first glance, blackjack fans may be slightly underwhelmed at the eight blackjack variants on offer. Yet, as mentioned, there are also plenty of Live Casino versions to play.
Most games on offer have free-play modes so that players can hone their technique.
Roulette
The wheel that adds up to 666 is a lot better represented in standard video form, with the 15 games on hand comparable with other major online casinos.
Grovenor has another 16 Live Casino roulette rooms, meaning it ranks right up there for roulette lovers and is gaining in popularity just as it must be for Baccarat devotees.
Baccarat
Ordinarily little more than a footnote in many online casino reviews, Grosvenor’s selection deserves a section to itself.
Eight video versions is more than double the menu at many of its online rivals, with another seven Live Casino rooms dedicated to the battle of player versus banker.
![Playing cards and betting chips](/https/www.telegraph.co.uk/content/dam/betting/Better-Collective/cards-and-chips.jpg?imwidth=350)
Poker
Grosvenor has its own downloadable poker lobby, but certainly doesn’t neglect players who might simply want the occasional video poker or Live Casino poker dabble without the additional software.
For poker devotees happy to download, the Poker tab houses loads of interesting competitions and tournaments with the monthly £10k Profit Leaderboard and the £120,000 GTD Tournament Series running on site during this review.
Grosvenor Casino Jackpots
Jackpot hunters eyeing an online account won’t be able to fault this online casino, which has five different types of jackpots in action on their games. They are:
Daily Jackpots – a progressive jackpot which drops once a day.
Must Go Jackpots – another progressive jackpot that drops before it reaches a certain amount.
King Jackpots – a progressive jackpot that’s topped up with 0.25 per cent or more of your stake per spin across various games.
Jackpot King – For each game linked to this pot, between 0.5 and 1 per cent of your stake per spin goes to the jackpot prize pool and reserve jackpot.
Mega Jackpot – The higher the bet, the better the odds of winning with this progressive jackpot that also features a second-chance draw.
Grosvenor Live Casino
If you have got this far down our Grosvenor Casino review the chances are you’ve twigged that Live Casino is the undoubted main event here.
There’s a big offering across blackjack, roulette, baccarat, poker and game shows. One really positive extra that the live casino contains is the ability to give you bonuses and extra cash through its terrific daily “Host Offers” playing out between 7pm and midnight.
Grosvenor Casino desktop, mobile and app interface
Desktop
Sumptuous is the best word to describe the visuals and layout of Grosvenor Online Casino, which makes many of its competitors look out of date by comparison.
Navigating the site is straightforward even without a search function. The only drawback of such a good-looking site is that it can occasionally freeze.
Mobile
The good looks and usability seen on desktop are mirrored in the site’s mobile version, which seems not to suffer from any of the occasional glitches of the desktop site.
App
A respectable App Store rating of four stars suggests the Grosvenor app has met with public approval, with that rating the average of more than 5,000 reviews.
It's just as user-friendly as the desktop and mobile versions and perhaps only misses out on those five-star ratings thanks to a lack of advanced security measures such as fingerprint ID.
Software
Grosvenor Casinos’ online offering is powered by software from the kind of big names that are common knowledge to online casino enthusiasts, including:
Evolution Gaming, IGT, Microgaming, Netent, Playtech and Novomatic.
Grosvenor Casino deposit and withdrawal
It is important to know how you can deposit money into your betting account and how you can get money out.
Here is a breakdown of some of the most common methods they use.
Grosvenor customer service
Players who prefer to have their customer service queries answered by a human being over the phone receive a particularly attentive service here with lines open from 8am until midnight.
Alongside this there’s a simple-to-use live chat applet that pops up in a separate window, alongside a list of about 100 frequently asked questions. These have a useful search function to help find your answers efficiently.
During our review, the customer service was very quick when it came to responding and also good-humoured throughout, which helped the conversation conclude with ease.
Grosvenor Casino review
So does this casino-first operator’s online casino outshine those of the sportsbook-first big names?
Grosvenor Casinos certainly provides a visually superior online offering, which has standout options for roulette, poker and baccarat players in particular.
Its welcome offer is one of the best around and you can accrue plenty of bonus funds to play with if you carry out the relevant steps upon signing up.
If there is a drawback to Grosvenor Casinos’ stylish site, it's that occasionally it can freeze or be slow to load. Once this is fixed, this could quite easily be one of the best online casinos around. The bricks-and-mortar experts are close to nailing it.
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