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BT

July 2023

  • BT logo outside a store in London

    New BT boss is seen as safe pair of hands – but there’s trouble down the line

  • New BT CEO Allison Kirkby.

    BT appoints Allison Kirkby as company’s first female CEO

  • Philip Jansen has been BT chief executive since February 2019.

    What next for BT as Philip Jansen confirms he will exit as CEO?

  • Philip Jansen, chief executive of BT, at his home in Chiswick, London

    BT begins search for new CEO to lead cost-cutting programme

  • Consumer champions
    Why are Virgin Media and BT so quiet about broadband ‘social tariffs’?

  • ‘More than half of UK broadband customers’ hit by connection problems

June 2023

  • A 999 call handler

    BT missed nearly 11,500 emergency calls during weekend 999 outage

    Telecoms firm, which manages the system, said it had taken three days to contact each of the disconnected callers
  • Speeding ambulance

    Ofcom investigating BT after disruption to 999 emergency call service

    Telecoms firm, which manages 999 phone system, says it will publish findings of own inquiry on Thursday

    • Why are UK telecoms firms imposing inflation-busting bills?

    • Mobile and broadband firms accused of fuelling UK ‘greedflation’ with major price hikes

    • Consumer champions
      How can BT be so insensitive to the needs of my 100-year-old mother?

May 2023

  • PwC, Deloitte, KPMG and EY – the ‘big four’ – are on the Strategic Suppliers list.

    Firms fined most by regulators still on UK government’s list of top suppliers

  • BT Group logo

    French billionaire Patrick Drahi ups BT stake to more than 24%

  • The Bank of England in the City of London.

    Business live
    Bank of England denies QE caused double-digit inflation; mortgage arrears and repossessions jump – as it happened

  • BT logo at a concert

    BT to axe up to 55,000 jobs by 2030 as it pushes into AI

April 2023

  • Back view of a woman walking through a city at night with headphones on

    BT shelves plan for phone line to help women travelling alone

    Privately-run £50m scheme backed by former home secretary was mooted after 2021 murder of Sarah Everard

March 2023

  • BT Openreach engineer up a pole working on a line in rural Norfolk countryside

    Consumer champions
    Openreach kept us waiting nine months to install broadband

    Delays have cost us £2,000 in travel costs because we can’t work from home

February 2023

  • Mobile phone

    UK mobile and broadband firms plan huge price rise for existing customers

    Exclusive: Consumers would save £600m if EE, Vodafone, O2 and others kept to increases in line with inflation

January 2023

  • A drone hovering during a flight in front of the sun.

    BT invests £5m in plan for ‘drone superhighway’ across southern England

    Telecoms giant invests in startup aiming to fly cargo along 165-mile corridor from Reading to Rugby

December 2022

  • British Telecom Tower seen from Primrose Hill

    Cautious BT may boost cash support for its £47bn pension scheme

    Telecom giant moves to increase collateral to limit risk amid mini-budget fallout
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