Start with flattery, maintain eye contact and never lie: how to win people over
The secrets of highly persuasive people, from a hostage negotiator to a TV producer
October 2023
Working for the public
Bad management has prompted one in three UK workers to quit, survey finds
Study shows widespread concern over quality of managers, with 82% of bosses deemed ‘accidental’, having had no formal training
April 2023
The Guardian view on management consultants: overused, underperforming
Editorial: The omnipresence of consultancies is harming public services, while creating lucrative opportunities for private profit
March 2023
‘Managers are human too’: leaders left lonely by hybrid working
How consultants help improve public services
February 2023
Bad managers on brilliant pay: that’s why the UK’s not working
Phillip Inman
Productivity is much lower than in comparable countries, yet bosses just award themselves millions – and hire consultants
January 2023
Business is doing nicely, thank you, while workers get steadily poorer
Phillip Inman
With prices soaring but wage rises still well below inflation, employees in the UK are getting the rawest deal in Europe
November 2022
Elon Musk is a case study in how not to be a boss
Letter: Barbara Otis on the Twitter CEO’s troubling behaviour towards employees
October 2022
Book of the day
When McKinsey Comes to Town: The Hidden Influence of the World’s Most Powerful Consulting Firm – review
When McKinsey Comes to Town review: the book to consult on opioids, China and more
September 2022
Other lives
Godric Bader obituary
Other lives: Chairman of the chemicals company Scott Bader who was a passionate advocate of common ownership in industry
April 2022
Other lives
Rosie Wyatt obituary
Other lives: Management consultant whose global career took her to India, Spain and the US
January 2022
Other lives
David Peace obituary
Other lives: English teacher who travelled far and wide in his job and later became a right-to-die campaigner
December 2021
A culture of managerialism is behind Met police failures
Letters: Managing policing and other public services should be about people, not data, writes Derrick Joad, while Simon Marlow-Ridley thinks the job of Met commissioner is too big for one person
November 2021
Britain’s zombie companies won’t be reanimated by Sunak’s shocks
Phillip Inman
The UK’s long-running productivity problems are not being solved – but they must be if the economy is to get greener
July 2021
Foxtons to Cineworld: four firms getting a bloody nose over executive pay
Investors hit back at size of packets during pandemic – but awards go ahead anyway
June 2021
Investors turn ire on firms whose executives are set to cash in
Other lives
Tish Clyde obituary
April 2021
Business leader
Fire-and-rehire is a brutal way to rebuild a company. It must be banned
British Gas engineers with years of service have been dismissed in an aggressive restructuring. These tactics are shameful
March 2021
Charities' watchdog starts inquiry into Carrie Symonds' employer
Wildlife charity Aspinall Foundation investigated over possible financial mismanagement