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The Guardian - Back to homeThe Guardian

Office of Fair Trading

July 2019

  • Coffin

    Funeral homes investigation reveals high prices and unexplained charges

    Choice conducts a national mystery shop and finds many providers don’t explain charges adequately

October 2016

  • Lord Borrie QC pictured at his residential chambers in London Monday 25 September 2000 after he was announced as the next Chairman of the Advertising Standards Authority

    Lord Borrie obituary

    Formidable consumer champion under Margaret Thatcher who went on to become a Labour peer

December 2015

  • The complaints commissioner says HSBC improperly calculated some credit card fees.

    FCA set to investigate HSBC amid claims of 'improper practices'

    Complaints commissioner forces inquiry at regulator, accusing it of mishandling reports of credit card overcharging

June 2014

  • payday loans

    Payday loans: UK borrowers overpaying by more than £45m a year

    Competition and Markets Authority says hard-pressed borrowers paying the extra costs can be those least able to afford it

May 2014

  • The Scotch whisky maker Whyte & Mackay has been bought for £430m from United Spirits

    Philippines' Emperador brandy buys Scotch distiller Whyte & Mackay

    United Spirits forced to sell Scotch whisky brand by Office of Fair Trading after Diageo buys controlling stake in Indian company

April 2014

  • Sam Laidlaw

    Centrica awards chief executive shares worth potential £2m

  • financial conduct authority

    Half of all payday lenders could be 'taken out of the market'

March 2014

  • estate agents signs

    Regulation of UK estate agents handed over to Powys county council

  • Carpetright

    Carpet, bed and sofa retailers promise 'genuine prices' after OFT investigation

  • credit cards

    Credit and loan refund windfall as 17 banks admit paperwork errors

  • Lloyds Banking Group

    New competition watchdog mulls retail and small business banking probe

February 2014

  • Department for Work and Pensions

    UK pension funds will be forced to come clean on hidden charges

    Ministers set to announce greater transparency, according to the Times, in move that could save workers thousands of pounds
  • Library books

    OFT warns universities about sanctions on students in debt

    Practice of preventing students with non-tuition fee debts from graduating may breach consumer laws, watchdog says
  • Sir David Nicholson, NHS England chief executive.

    Hospitals must stop providing certain services or shut to sustain NHS – MPs

    Commons health select committee report warns that controversial mergers of hospitals are required

January 2014

  • Games selling in-app purchases to children have been controversial.

    OFT gives games firms April deadline to clean up in-app purchases for kids

    Final principles for online and mobile makers published alongside guidance to ensure parents are up to speed too. By Stuart Dredge

December 2013

  • entrance door intercom

    Cirrus gets away with ripping off the elderly and vulnerable

    OFT finds company colluded to keep up costs of property maintenance, but fails to levy any fines

  • Security systems firm wins immunity from contract rigging fine

    Security systems firm wins immunity from tender rigging fine

    Cirrus Communications Systems escapes penalty for rigging tendering process as its owner, property firm Peverel, reported it
  • Frank Gadd, pictured with his neighbour Bernard Wallwork

    Property management industry under spotlight as OFT announces inquiry

    Investigation follows complaints from leasehold property owners of overcharging and poor service by managing agents

November 2013

  • Whyte & Mackay whisky

    Bell's Scotch whisky owner Diageo offers to sell most of Whyte & Mackay

  • Northern Rock

    Office of Fair Trading orders UK banks to reveal errors over loan agreements

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