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Ofgem

The latest news and comment on UK energy regulator the Office of Gas and Electricity Markets (Ofgem)

August 2024

  • A smart meter display in a kitchen, in front of a kettle

    Energy bills could rise to average of £1,714 a year in Great Britain from October

  • Wind turbines and electricity pylons.

    Observer business agenda
    Labour go-ahead for march of the pylons promises to spark conflict

July 2024

  • Hand close-up holding an electric plug-in car charger

    Ofgem to encourage flexible use of cheap off-peak energy

    Regulator for Great Britain also appoints Elexon to lead local flexibility markets

June 2024

  • An energy smart meter on a radiator

    EDF, Utilita and British Gas rated worst energy suppliers for customer service

  • An artistically shot gas burner on a hob witht he flame alight, seen from directly above

    Energy bills: a fixed-price deal could save you £150 next winter

May 2024

  • Four gas burners alight on a stove

    Energy price cap in Great Britain to fall to £1,568 in summer

  • Part of an energy bill summary of charges printed on white paper, with blurred face in the background

    Ofgem considers reversing ban on cheaper deals for new energy customers

April 2024

  • An electricity sub station pylon outside a home.

    Number of households seeking help over energy debt legal action doubles

    Suppliers increasingly opting to take customer to court to recover unpaid bills, Citizens Advice says
  • Elderly woman sitting next to a radiator

    Small UK businesses ‘empowered’ to tackle rogue energy brokers

    Ofgem to force ‘middlemen’ to disclose fees and commissions, and ombudsman to expand free support
  • Prepayment meter

    Only 1,500 people compensated so far over prepayment meters, Ofgem says

    Regulator says energy firms planning payments for another 1,000 customers after reviewing 150,000 forced installations

March 2024

  • Young woman with bill in hand studying her electricity meter

    UK households urged to submit meter readings ahead of energy price cut

  • Smart energy meter

    New blow to British smart meter rollout as number of faulty machines leaps to 4m

  • A household energy bill displayed on a mobile phone  next to a gas hob

    Energy price cap: Ofgem considers varying cost based on time of day

  • a debt collection letter next to a pair of glasses and a calculator

    UK watchdogs say they will take action against ‘threatening’ debt collectors

February 2024

  • A gas hob with a bill from British Gas

    British Gas launches fixed-rate energy deal offering 12% saving on price cap

    Price Promise tariff gives discount on current cap and guarantees to be at least £1 per fuel under April one

January 2024

  • Prepayment key meter positioned in a hallway.

    Three energy firms allowed to force-fit prepayment meters again

    EDF, Octopus and Scottish Power given green light by Ofgem to install devices in Great Britain under strict new rules

December 2023

  • An elderly lady with her electric fire on

    Call to end ‘cruel’ winter rises as energy bills go up by £100 a year

  • Final job for 2023 ... take a meter reading.

    Energy bills: read your meter now before Ofgem price cap rises

  • A smart meter and a kettle

    Energy price cap in Great Britain to fall by 14% in April, says forecaster

  • A smart meter at a home with a kettle in the background

    Ofgem plans to add £16 to energy bills to help suppliers recover £3bn in bad debts

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