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Postal service
November 2023
There’s no shortage of first-class black Britons to feature on postage stamps
Letter:
David Gold
of Royal Mail responds to readers’ comments on ‘special stamp’ choices
October 2023
Tell us: have you experienced an extreme mail delivery delay?
We would like to hear your stories of lost mail that was delivered much later than expected
August 2023
The Audio Long Read
The Balkans’ alternative postal system: an ad-hoc courier’s tale – podcast
Across this fractured region, informal networks rule. So if you need to send something, ask someone who’s already going that way
July 2023
The long read
The Balkans’ alternative postal system: an ad-hoc courier’s tale
Observer business profile
‘The Barclay family don’t see this company as their cash cow’: Yodel chief executive Mike Hancox
June 2023
UK government rejects Royal Mail request to end Saturday deliveries
Company lobbied for removal of obligation, claiming six-day service is financially unsustainable
May 2023
The best original photographs from the Observer
Original Observer Photography
The best original photographs from the Observer commissioned in May 2023
Postal desert island: Mull’s residents cut off from civilisation by Royal Mail
Scottish islanders fear complete isolation as vital mail deliveries fail to arrive for days, sometimes weeks
Royal Mail faces possible fine as regulator looks into late deliveries
Brief letters
Benefit of putting Brits to the test
Brief letters
For the pleasure of writing to a friend
April 2023
Nils Pratley on finance
No light at the end of the tunnel for Royal Mail negotiations
Nils Pratley
Royal Mail may face more strikes as talks with union end without deal
March 2023
Royal Mail workers poised for strikes after Easter as talks falter
CWU union lines up action as MP brands bosses’ threat to put service into administration as ‘scandalous’
Royal Mail bosses threaten to declare insolvency as pay talks near collapse
Talks with union over pay and working practices are on brink of collapse and special administration has been explored
Royal Mail CEO accused of ‘incompetence or cluelessness’ by MPs
Remarks come as regulator Ofcom asked to investigate if firm broke legal obligation on letter deliveries
January 2023
Royal Mail overseas post badly disrupted after cyber incident
Ex-Royal Mail boss hits out at board for ‘confrontational path’ on strikes
December 2022
Border Force staff join strikes as postal workers take action again
‘We cannot go on like this’: three striking workers on why they have no choice
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