Yahoo Mail back online but customers say emails have VANISHED
YAHOO Mail is claiming that most services are now back online after a global outage today.
The outage appears to have affected most of Europe, as well as part of the US and other places across the world.
The Yahoo Customer Care Team tweeted: "Most services are back online. This is a technical issue that affected our services.
"We are sorry for the inconvenience and thank you for your patience as we get everything back up and running."
However, lots of users are reporting that they are missing emails from this morning and some still can't access their accounts.
Thousands of people are thought to be affected.
One Twitter user tweeted Yahoo stating: "Missing emails from this morning - will they come through eventually? Please advise."
Users started noticing that they couldn't access their accounts at around 7am BST.
The US firm acknowledged the problem after a few hours and released this statement: "You may not be able to access some of our services, including email.
"Our top priority right now is getting this fixed. We appreciate your patience."
Downdetector has been documenting the issue and released this warning on their website: "Scammers are attempting to rip off consumers by offering fake support for Yahoo Mail.
"Don't call support advertised in the comments below and report or downvote these comments."
The same advice goes for any Tweets or other posts of social media offering to help get your account up and running.
Yahoo Customer Care will be tweeting with any updates about the issue.
Ezat Dayeh, Systems Engineering Manager at data management company Cohesity, told us: "Customers affected by this latest outage of an email service will be pulling their hair out but so too will business leaders within the provider.
"Downtime like this can cost business millions every year in hidden ways and must be fought against using all available resources.
"It's not clear whether this is a hardware or software incident right now, but a service like this which disappears for even a few minutes, let alone hours or days can cause a business tremendous losses.
"The impact on brand and reputation damage for a provider that suffers an outage can't be ignored."
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In other news, a huge Facebook leak has revealed the phone numbers of 400million users.
This Google bug affecting 2.5billion ‘lets hackers steal emails with one text’.
And, experts recently revealed an alarming Google Chrome bug that lets hackers hijack your computer.
Have you been affected by this issue? Let us know in the comments!
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