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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

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Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7
Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.6
Avg 8.1

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.2
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Jetbrains Space are common alternatives for Microsoft Teams.

Reviewers rate Chat highest, with a score of 8.9.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6300)

Reviews

(1-25 of 269)
Companies can't remove reviews or game the system. Here's why

Let Your Team Give Microsoft Teams a Try

Rating: 9 out of 10
August 14, 2024
Verified User
Vetted Review
Verified User
Microsoft Teams
2 years of experience
Teams is used in a few capacities, primarily driven by IT at this point.
First, it's used as a casual, persistent chat channel. What I mean is that it's an instant messaging application which you can add multiple users to, and the chat thread remains available. So you don't have to look up old chat logs. All you have to do is just scroll back historically, which is nice if you've also been out of the office for a while, you can simply review the chats that you missed while you were out. (Of course, they offer a mobile app as well, but that's another topic.)
Second, we're using it to share project documentation, utilizing the SharePoint functionality that is associated as well.
Third, another Skype replacement for online meetings and calls, with or without video.
We've played with other features, like using a wiki on a project and some automatic notifications via Flow, but those haven't been used too extensively as of yet.
  • Persistent chat is a big plus. As I mentioned, being able to review the history of the ongoing chat is quite useful, as well as having multiple people and adding others to the chat later.
  • A project management "hub" is useful too, knowing you can add documentation or make comments to one area, and this will automatically be available to all those working on the project, both internal and external users.
  • Very simple to schedule Teams meetings (replacing Skype meetings) or having ad hoc video or phone calls with multiple users at one time.
Persistent chat is great. It's easy to connect people who work local and remote with quick comments or chats. Getting a good group thread going has been really useful for our IT team, both for connecting personally and professionally. And I'm a firm component that if you're connected personally already, it's easier to get the professional work done as well. People are relational, and that's just the way it is.
Project management with a mixed team of those within your organization and those external to your organization. We use Teams to connect with multiple external consultants, and I think we should probably use it even more than we do. Replacing some of the email conversations that go back and forth with Teams chats would probably be more beneficial. And schedule meetings through Teams would probably be better too. It would give greater visibility to other users who might not originally have been invited, but they could see the agenda, and essentially add themselves to the meeting invite, if they had something to contribute to the conversation.

Best Communication Tool!

Rating: 9 out of 10
July 08, 2024
Verified User
Vetted Review
Verified User
Microsoft Teams
3 years of experience
I use Teams to interact with my team members daily. Teams is majorly used in our organization to conduct meetings for townhalls, meeting rooms are also used by specific groups.
I use Teams to contact employees to help them with their technical problems over chat or call or a screen share.
  • Integration of Teams meeting via Outlook/Outlook Calendar.
  • Integration of chat bots, company website, One Drive and other essential apps.
  • Chats, calls, meeting...etc are the strong suites of Teams
  • Sharing a file be it online link of sharepoint or a on device file, it does it without any hickups.
I can get on a screen with my coworkers to help them with their issues.
I can contact an employee and help them over screen share with their technical issues as I am an IT analyst.
Teams has to integrate elevated access like remote support tools where we should be able to take full elevated access of the employee screen for any admin related tasks.

Teams - Not a perfect solution, but still the best choice going!

Rating: 10 out of 10
May 22, 2024
Verified User
Vetted Review
Verified User
Microsoft Teams
3 years of experience
We used MS Teams for all of our team meetings as well as organizational meetings. We used MS Teams for communication and training. We found Teams to be an excellent way to stay on track with individual and group projects. It was also a reliable means of checking in with team members and supervisors. All of MS Teams' features were used in our professional development sessions as well.
  • Facilitates intra- and inter-team communication.
  • Provides an easy-to-use feature for documenting meetings and proceedings
  • Provides an excellent chat feature for off-line and sidebar communication
  • Enables users to share their screens easily with other participants
  • Provides a format for document storage, meeting minutes, etc.
Teams are a great way to stay in contact with your workgroup, especially if you have a reliable Internet connection. It's also best used when all participants are members of the same organization. Expect a lot of dropped connections if the signal is not consistently strong. In cases like this, it is possible to continue audio communication by turning off video. Also, if you have a lot of participants who are not members of your organization, adding them can be a real challenge.

Overpriced school project

Rating: 1 out of 10
March 15, 2024
<div>Full of bug, badly integrated with other tools. Not at all developer friendly as lack integrations with basic tools. It is oriented to sales an marketing teams is NOT a developers collaborating tool. <br></div><div>Not supported on Linux, not supported on Mac so you need to use "hacks" to make is like 50% working. Constantly disconnects and you find yourself messaging in the void. <br></div>
Sales and marketing.

Microsoft Teams and no Team Spirit

Rating: 4 out of 10
February 02, 2024
RL
Vetted Review
Verified User
Microsoft Teams
2 years of experience
We have tried to use it primarily for video conferencing, meetings and as an overall communication tool. Approximately 40% of our staff works remotely, and others travel a lot as part of the job. Sometimes we have small conferences or connections of 2 people, and we also use it for our town halls and kick offs which are over 200 people across the country, but not internationally.
  • Teams works very well with the rest of the Microsoft suite
  • Real time collaboration and document editing
  • Less expensive than Zoom
For basic communication, Teams is fine. It integrates well with Microsoft 365, making collaboration pretty easy. I can easily ping a teammate and hop on a call, but there are so many other tools that do that, that it doesn't make Teams stand out. It has some "fun" components, like the "audience" backgrounds, although that's not anything we use. We use Zoom because it works much more seamlessly and is easier to navigate than Teams.

Teams is the best - but not perfect

Rating: 9 out of 10
December 11, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
10 years of experience
For us Teams is the lifeblood of collaboration on a day-to-day basis.
We use it for immediate peer communications, meetings, file sharing, project collaboration and global notifications and management.
Teams allows us to stay connected in a virtual environment and be as unified just as effectively if we were in the office together.
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
Well suited:
- Direct peer collaboration
- Project management
- Sharing of project files

Less appropriate:
- External vendor collaboration
- Virtual meetings esp. with external collaborators

Microsoft Teams - Excellent Collaborative Tool

Rating: 7 out of 10
December 08, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
3 years of experience
We use Microsoft Teams for all internal communications among coworkers across the organization and it has proven to be a useful tool for exchanging documents. When we're in a hurry and need to see each other's screens, the screen sharing tool has come in handy. It's especially important for team members because they work in different locations. In comparison to other products such as Jabber and Webex, this has been the best application I've used to date.
  • It has a presentation mode, video recording, and the recordings, as well as the transcripts, are stored in the cloud.
  • Microsoft Teams is simple to set up and manage. Excellent quality for video and phone calls.
  • I also like how it connects to Outlook so you can view your calendar there.
One of the best internal communication platforms on the market is Microsoft Teams. The Outlook integration allows you to keep track of everything that happens throughout your day. Using instant messaging to communicate with your team is efficient and time-saving.

The Integrated Collaboration Platform for Efficient Teams

Rating: 10 out of 10
December 05, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
3 years of experience
Powerful tool to use it to the communicate with multiple work teams inside the organization through personal messages, audio and video calls. Allow to schedule internal meetings and tasks. Microsoft Teams allows to be integrated with others resources like word, Excel and PowerPoint, making work easier. Many times the messages replace emails. This toll helps to increase productivity, bringing ease to the entire business process and day-to-day activities.
  • Audio and VideoConferences
  • Messages betwen work temas
  • Schedule meetings
  • Integration with Microsoft 365 tools
This tool was very weel suited in Covid 19 pandemic because alow the work teams to work at home and avoid physical contact between persons. But it continuos to be useful everyday to make internal videoconferences.

This tool is less appropriate when we need to work in the shoop floor and talk with production collaborators

Could do better

Rating: 4 out of 10
November 29, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
3 years of experience
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic emails.<br>The integration with other Microsoft Apps is good (not great) and offers many possibilities to make Teams a central hub for information exchange.<br>But the new pest after 'Reply to All' mails are new Team Channels popping up with every Project or Task. This can cet very confusing and hard to search for a specific bit of information or document buried deep in some random subchannel in some subfolder.
  • removes the pain from scrolling through endless long mail threads with mail signatures taking up most of the screen space
  • quick way to reach out to colleagues via message or voice call
  • integration with landline phone
  • share documents with certain colleagues or external partners
It is good, but for me the main reason to use it is the integration with M365 - which we already have.

In principle I am very disappointed when using Microsoft Teams.

Rating: 1 out of 10
November 06, 2023
PE
Vetted Review
Verified User
Microsoft Teams
3 years of experience
In my experience, the application doesn't work at times. I think improvements are definitely needed. I actually found Skype much more user friendly and efficient when I used it 10 years ago.
In my experience, there are times that it just doesn't work.
  • On a desktop or laptop computer I think it does work quite well but, in my experience, on mobiles it's a different story
I provided my answers earlier. I would definitely not recommend this app to any professional.

Great Communcatino and Collaboration Tool

Rating: 10 out of 10
October 20, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
3 years of experience
In my organisation Microsoft Teams is used mainly to do Conference calls We also use it to Collaborate on files saved on OneDrive Moreover it allows communitations between organisations, so communication is both internal and external The calendar feature in Microsoft Teams is used to schedule a meeting and also to organise the day The integration with outlook's calendar makes it even more interesting When we have to handover control to over people during a conference call Microsoft Teams is the way to go
Likewise we can set up integrations such as notification from other softwares
Channels/Teams can be created to message and collaborate with specific people
  • Screen sharing
  • Sharing screen control
  • Conference Call
  • Collaboration on files
  • Integration with Microsoft Office softwares
  • Can create groups to collaborate and communicate
  • Real time file editing between multiple members
It is well suited in a corporate environment where you have to collaborate with your team mates and the clients which are external to your organisation. It is a great tool when to host meetings where screen sharing, video conferencing and even only voice calls. It provides the facility to do international calls also. It is less suited in an environment where there are a few people working since there wont be the need for the extensive collaboration between team members

Teams makes Teamwork efficient and fun :-)

Rating: 8 out of 10
September 15, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
4 years of experience
We use Teams on a daily-basis for a wide variety of meetings: internal and external. Sometimes in group, sometimes 1-1 (with only two participants). The Teams chat and the screen sharing features are almost always used. People turn their cameras on most of the time, and mute themselves when not speaking. Some participants join from their mobile device if they are not at the office or at home at the time of the call.
  • Screen-sharing capability
  • Team chat
  • Force-call attendees who are late to the call
I find Microsoft Teams really well suited for remote work. I work with web developers that are based abroad and Teams is our primary tool for meetings, file sharing and chats. I also use the 'Channels' feature to have discussions and track progress on particular projects and topics. Teams is however less appropriate for communicating and collaborating with people outside of your organisation as sometimes it is difficult to find their contact, and it can happen that their organisation does not allow communications (e.g. file sharing) from external senders.

Microsoft Teams - Gives a local experience to a remote employee

Rating: 10 out of 10
September 07, 2023
AK
Vetted Review
Verified User
Microsoft Teams
4 years of experience
  • Voice calling
  • Chatting &
  • Team meetings (Audio & Video)
  • File sharing
Teams solve almost all the communication problems & the scope of use cases is mentioned above
  • Audio quality in meetings
  • Conferencing without any voice problems
  • Easy File sharing
This is an excellent tool for mid or large-size organizations. The execution is smooth & application is lightweight.
A very good fit for any organization where remote working culture is promoted.

I really don't see any situation where Teams is not appropriate

I'm on Team Teams!

Rating: 10 out of 10
September 01, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
2 years of experience
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more time for our projects as we aren't gathering for meetings all the time now. We can easily organise ourselves for meetings as and when it suits everybody and can clearly see when people aren't available etc.
  • Organisation
  • Co-ordination
  • Communication
Teams is really well designed for our marketing team needs, we can organise eachother and our workloads, coordinate on tasks and even create boards with our tasks on for managing our workloads and see what everyone is working on. This really helps our team out.

Teams a Good tool for an organization

Rating: 10 out of 10
August 10, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
10 years of experience
Microsoft team we use for communicating with all the users in the organization for file sharing, Crated groups BU-wise help a lot of time to collaborate and communicate with all the teams. We use town hall meetings for the entire organization. We use it for daily Candence calls even we schedule calls with customers to resolve there issues.
  • we use channel-wise teams like production channel, quality channel, UAT channel
  • We use video conference for team awards and celebrations
  • we schedule the calendar for the whole month for planning the activites
It is very useful in working area where we can communicate, share files, build teams, channels, schedule meetings, award functions, planning for the whole month using calendar, Integration with other apps like jira.

If we have less users it is not much effectively used so it is good for larger users to manage the work in the any organization .

Great collaboration tool for personal and business needs

Rating: 8 out of 10
July 25, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
4 years of experience
We use Microsoft Teams daily in our company for all the communication needs: chat with colleagues in a private chat, make audio/video calls, host online meetings, and attend and host virtual conferences.
Microsoft Teams definitely improved collaboration and team work in our company.
It's great tool for personal and business needs!
  • Team work simplification
  • Integrated with other Microsoft products
  • Instant Chats
Well suited for all communication needs:
  • chat with colleagues in a private chat
  • make audio/video calls
  • host online meetings
  • attend and host virtual conferences
Less appropriate for searching: You won't see the original chat thread when you search for a message which was posted long time ago. It will just show you the message text and the date it was posted.

Microsoft Teams Review

Rating: 7 out of 10
July 25, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
3 years of experience
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or maybe an option associated with an Office 365 suite. While it works, it's interface isn't very user friendly when stacked up against other collaboration tools available, both free or paid ones, even now that has been on the market for sometime.
  • It's "free" for almost every company that has MS products.
Unless any alternative is available (being Cisco Webex or Google Meet the best ones out there IMHO), Microsoft Teams isn't a tool to choose since it barely meets today's video and audio quality and has no differential features to offer in my opinion. The way I see it, the main and almost only benefit, is the availability for those companies having other Microsoft products.

Microsoft Teams a centralized application

Rating: 9 out of 10
July 19, 2023
DC
Vetted Review
Verified User
Microsoft Teams
6 years of experience
Microsoft Teams is a nice collaboration tool, we use in our organization as the main collaboration tool, we use it for chatting, meetings, inbound and outbound calls. The tool helped us move away from using soft phones that constantly cause issues with phone calls and now we have integrated our own phone number and we can receive and do calls. This enabled us to low cost by removing the need of 2 different software and cost of license per agent/user.
  • Setting up meetings and record them
  • Integrates natively with Outlook and one drive/Sharepoint
  • Create teams channels for specific tasks/projects and the conversation will be backed up along with files.
Microsoft teams is well suited for enterprise chatting/collaboration tool, it goes very well for almost any company, for Tech companies it definitely fill the bill, it integrates to sharepoint/Outlook and this integration provides a very efficient environment. You can be on a MicrosoftTeams channel related to a project that at the same time is integrated to Sharepoint instance and we can access live the files we require and modify them if needed. It's perfect for call and video recording, you can set up a meeting in a matter of seconds because it helps us to add the invitee into the meeting.

Teams reviewed

Rating: 8 out of 10
June 30, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
2 years of experience
Teams allows for instant messaging and documents sharing. Conversation history is great as well.
  • Presence
  • Messaging
  • Usability across platforms
I enjoy use of Teams to instant message.
Web Teams doesn't work well with Chrome and you may need to install App (Android).

Microsoft Teams works great for all communication types (audio, video, chat, and sharing content)

Rating: 8 out of 10
June 13, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
3 years of experience
Microsoft Teams is used for audio calls both internally and publicly (PSTN); group meetings with audio/video/screen-sharing; chatting with contacts; and team file access.
  • Audio calls both internally and publicly (PSTN)
  • Group meetings with audio/video/screen-sharing
  • Chatting with contacts
  • Providing present status of team members so that you know if colleagues are available or busy
  • Providing call health settings to identify the round trip time and percentage of received packet loss
It works very well for chatting amongst colleagues. It retains the chat history of chats with individuals and for meetings. This is also great when you've joined a meeting that already began because it allows you to see chats that already took place. This way, you have access to weblinks and other contact info that was already posted in the chat.

Teams offers a simple yet effective solution to keep in touch with teammates

Rating: 8 out of 10
June 06, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
5 years of experience
We use Teams for daily communications. Without Teams, we would be left without a means of communicating our ideas and concerns.
  • Provide a means for chatting with other members of our team
  • Schedule teams meetings without need for a 3rd party app
  • Create teams groups to disseminate information
Teams is a good Microsoft product that allows for daily communication to team members. It's well suited for use in small teams. Another app might be more appropriated for very large teams that require a more dedicated app for meetings.

Microsoft Teams - the perfect Virtual Collaboration platform

Rating: 10 out of 10
June 05, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
2 years of experience
I sit out of our Noida office in India whereas we have counterparts in sales, customer success and various other functions operating from the rest of the world. Oftentimes, one needs to connect with a colleague from a different geography and Teams is the perfect platform to do so. Not only can you find whoever you are looking for, but you also have display pictures, organizational charts, reporting manager details and a lot more information available which is very helpful. Personally, I feel it is the only right way to collaborate in an enterprise, especially since e-mails are way too formal.
  • Colleague Search
  • Instant Messaging
  • Voice Calls
  • Video Calls
  • Access publicly available information
Suited for large teams and enterprises
Suited for organizations with global workforce
Suited for collaboration, inter departmental or otherwise

Not suited for organizations with smaller teams
Not suited for organizations who only have 1 or 2 physical locations
Not suited for teams where collaboration is not important
Not suited for trainings and workshops

Streamlining Communication and Collaboration: A Review of Microsoft Teams

Rating: 10 out of 10
May 23, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
5 years of experience
We use Teams to facilitate online meetings which are either on-one-one or with teams/squads.
  • Great user experience
  • Chat functionality embedded within each meeting
  • Well sync'd with Outlook
Well suited - great tool to use for meetings, if you want to have a dedicated working chat group to communicate from
Not well suited - if using outside of work and users don't have the app downloaded on their machine

Microsoft Teams keeps our Team together; even across the country

Rating: 9 out of 10
May 03, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
5 years of experience
We use Microsoft Teams daily in our company. We have 2 branches and several remote employees across the country. Microsoft Teams keeps everyone together and on the same page. When used in conjunction with Sharepoint, it is like we are all in one place. We are able to share files, share our screens, we can plan meetings to happen on Microsoft Teams or quickly jump into a meeting if we need to address an issue quickly.
  • Microsoft Teams Meetings are easy to set up
  • Collaborating on specific projects
  • keeping track on where we are on projects
We do our manufacturing forecasts in Microsoft Teams, We use Microsoft Teams to gather the information from each Department head, we have meetings to discuss upcoming sales and events that will have an effect on the production line ( ie...Large order for specific product that requires a complete shut down for cleaning before running will affect the processing of our regular product runs) With Microsoft Teams we are able to all stay on the same page and adjust production accordingly.

Software that makes sense but is not yet perfect.

Rating: 5 out of 10
April 25, 2023
Verified User
Vetted Review
Verified User
Microsoft Teams
4 years of experience
As a contractors, we use Microsoft Teams in different ways.The first is with our clients, usually non-profit organizations that work with multi-generational volunteers. Integrating non-company people into the Team universe is not the most user-friendly solution. There are often difficulties in accessing documents and navigating through the infrastructure of the interface. It therefore requires each time to educate the volunteers on how to use the platform.We also use the Microsoft Teams of our customers, who have provided us with email addresses from their organizations specifically for this purpose. We end up with conflicts between Teams, OneNote and Office 365 if we are not on the same user account for each of the software.In short, the tool is interesting but its protections against external access as well as the difficulty for users with multiple MS 365 accounts are a hindrance in our context.
  • One meeting place for teamworking
  • Instant messaging between members of a team
  • Intégration with OneNote
  • Intégration with ToDo
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
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