Usability testing templates and checklists

Product design teams need standardized, well-coordinated processes to conduct successful usability tests that drive consistent, valuable test results. UserTesting’s expert-designed usability testing templates and checklists can help structure your testing workflow. Take a look at some of our most helpful, organized, free templates and checklists.

UserTesting templates: End-to-end options

Product design teams need standardized, well-coordinated processes to conduct successful usability tests that drive consistent, valuable test results. UserTesting’s expert-designed usability testing templates and checklists can help structure your testing workflow, transforming user feedback into actionable insights to improve product design. Look at some of our most helpful, organized, free templates and checklists.

Use cases and template options

Run tests consistently and efficiently with our usability testing templates. This increases the likelihood of obtaining valuable user feedback, which allows your UX team to create the best product possible. Our usability testing templates include UX best practices and make a great starting point for helping you get rapid results in key focus areas. From test templates to usability test scripts, our usability template gallery has all the testing tools you need.

What can you test with user testing templates? We offer a template for usability testing to guide you in testing virtually anything. Let’s look at the different types of templates you can leverage. 

Understand your users' needs through user feedback

Whether you want to understand how you stack up to competitors or how users view your organization from a sustainability perspective, it’s essential to understand their needs to appeal to them. Qualitative data helps in understanding user experiences and identifying issues beyond mere metrics.

Our template gallery offers templates to help you understand your users’ behavior, allowing you to create solutions that meet their needs and expectations. Some of these templates include:

• Brand attributes
• Card sorting
• Competitor evaluation
• Connected devices and internet of things (IoT devices)
• Customer environment and context
• Customer journey
• Feature prioritization
• Needs and frustrations discovery
• Persona characteristics
• Product adoption
• Social commerce
• Sustainability perception testing
• System usability scale (SUS) evaluation
• Tree testing
• Value proposition validation
• Website evaluation
• Inflation and customer perception
• Data privacy templates
• Healthcare and wellness experiences
• Retail banking experiences

Test ideas and prototypes with usability tests

Our templates can help you involve test participants to gather insights and improve product design before final development. Get the response you’re expecting with templates such as:

• Ad testing
• Concept validation and testing
• First impressions
• Messaging comprehension
• Prototype evaluation
• Visual design evaluation
• De-risking product decisions

Launch and iterate quickly

With our templates, you can obtain feedback quickly about how well your UX and messaging resonate with your target audience before launch. Remote testing can be used to gather feedback quickly using online tools. Some of these templates include:

• App store feedback
• Landing page conversions
• Metaverse and virtual reality (VR)
• Multichannel journey
• Website comparison
• Website conversions
• Black Friday ecommerce
• Ecommerce and shopping cart experience

Custom usability testing templates

“If you want to create a great product, you have to start by understanding the people who will use it.” – Don Norman, principal and co-founder of Nielsen Norman Group

You know your users better than anyone else. If you know them well enough, you may want to craft a usability testing template specifically for your customers. Creating a detailed usability testing plan can help you structure the testing sessions effectively. You can also leverage our ‘saved audiences’ feature to quickly recall past criteria for participants.

Definitive usability testing plan and checklist

No matter your situation, templates and checklists will help you structure a usability test plan to include all the information in your usability test. They're a critical first step in organizing your thoughts and helping to ensure you’re prepping for a successful study.

Next up: 8 usability testing tips to get the most out of your research

Last but not least. Get more guidance on planning your next steps, what to do with your findings, and how to get other stakeholders involved.